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History

Jul 2026-Oct 2026

October

Thu

Third party maintenance - Norwegian BankID

9:00 PM

Maintenance has started

Scheduled maintenance - ID Document/Biometrics, Electronic Signing and Dokobit

2:14 PM

During this window, the affected services may be unavailable for up to two hours. Services will resume automatically once the maintenance is complete. We recommend avoiding the scheduling of critical processes during this time.

Incident on 3rd party service - Data Verification - DK-CPR

11:25 AM

The incident has been resolved.

Third party maintenance - FTN - POP bank

3:00 AM

Maintenance has completed

Wed

Third party maintenance - Czech Bank iD

10:00 PM

Maintenance has completed

MobileID & ReuseID degraded performances

2:14 PM

October 7, 14:14–14:18 UTC: During that window, we detected degraded performance and intermittent failures in the following components:

eID Hub: MobileID (OIDC)
ReuseID: ReuseID API & MobileID

Performance recovered at 14:18 UTC.

Incident on 3rd party service - Norwegian BankID - Sign

1:25 PM

The incident has been resolved.

Incident on 3rd party service - Norwegian BankID - Sign

9:16 AM

The incident has been resolved.

Incident on 3rd party service - Data Verification - Folkeregisteret

8:57 AM

The incident has been resolved.

Degraded performance - ID Document and Biometric Verification - VideoID and Assure API

6:35 AM

The issue has been resolved.

Third party maintenance - FTN S-pankki

4:00 AM

Maintenance has completed

Third party maintenance - WebID

12:00 AM

Maintenance has completed

Tue

Third party maintenance - Data Verification - DK-CPR and eID Hub - MitID CPR

2:45 PM

Maintenance has completed

Third party maintenance - Data Verification - Creditsafe

9:41 AM

Our connection towards this 3rd party data source is running but might experience issues as a result of their maintenance.

MobileID maintenance

8:55 AM

During the time window we will be performing a short database maintenance.

Incident on 3rd party service - DK CPR

7:37 AM

The incident has been resolved.

Mon

Third party maintenance - itsme

11:00 PM

Maintenance has completed

Incident on 3rd party service - Data Verification - DK-CPR and eID Hub - MitID CPR

10:07 AM

The issues has been resolved.

Sun

Incident on 3rd party service - Data Verification - KvK

9:18 AM

The incident has been resolved.

Sat

Third party maintenance - Data Verification Source: kvk and kvk-dataservice

10:00 AM

Maintenance has completed

Fri

Third party maintenance - NBID - Auth and Sign

1:57 PM

Our connection towards this 3rd party service is running but might experience issues as a result of their maintenance.

Degraded performance - DigiD

1:14 PM

The issues has been resolved.

Thu

Incident on 3rd party service - eHerkenning/KPN and Reconi

11:15 AM

The incident has been resolved.

September

Wed

Degraded performance - Onfido

2:03 PM

The incident has been resolved.

Incident on 3rd party service - eHerkenning - KPN

8:49 AM

The incident has been resolved.

Third party maintenance - Norwegian BankID - Auth

1:30 AM

Maintenance has completed

Tue

Incident on 3rd party service - Freja eID

11:55 AM

Our internal investigation has concluded that the Freja eID downtime will not affect our connection in any capacity, therefore this has been marked as resolved.

Third party maintenance - Norwegian BankID

10:52 AM

Our connection towards this 3rd party service is running but might experience issues as a result of their maintenance.

Mon

Incident on 3rd party service - eHerkenning/KPN and Reconi

11:24 AM

Logs indicate the issue is resolved.

Sat

Third party maintenance - Data Verification Source: se-spar

3:00 PM

Maintenance has completed

Third party maintenance - Norwegian BankID - Sign

3:00 AM

Maintenance has completed

Fri

Third party maintenance - Data Verification Source: se-bolagsverket

3:00 PM

Maintenance has completed

Incident on 3rd party service - Norwegian BankID (eSign)

12:23 PM

The issue has been resolved and functionality is back to full.

Incident on 3rd party service - FTN - Saastopankki

6:31 AM

The issue have been resolved.

Incident on 3rd party service - FTN - Mobiilivarmmene/Telia

6:31 AM

The issue have been resolved.

Thu

SMS sending to Europe degraded performance - id.signicat.com

12:29 PM

The issue have been resolved.

Incident on 3rd party service - Data Verification Source: dk-cvr

11:48 AM

The issue has been resolved.

Third party maintenance - ID-Porten

1:00 AM

Maintenance has completed

Third party maintenance - SK ID Solutions

12:00 AM

Maintenance has completed

Wed

Third party maintenance - Data Verification Source: se-bolagsverket

10:00 PM

Maintenance has completed

Incident on 3rd party service - se-spar

12:00 PM

The issue have been resolved.

Incident on 3rd party service - Se-Bolagverket

10:57 AM

The issue have been resolved.

Tue

Third party maintenance - Data Verification Source: kvk-dataservice

9:59 PM

Maintenance has completed

SMS sending to Europe degraded performance - id.signicat.com

7:39 AM

The issue has been resolved.

Mon

Third party maintenance - Norwegian BankID

10:00 AM

Maintenance has completed

Third party maintenance - Danish Population Registry

10:00 AM

Maintenance has completed

Sat

Incident on 3rd party service - ID-porten

12:21 PM

ID-porten is back to normal operations. They will continue to monitor the situation.

Fri

Incident on 3rd party service - DigID

8:36 AM

The incident is resolved and the product is working as expected.

Third party maintenance - DataVerificationAPI - Diginetwerk - RvIG BV BSN/BRP

12:41 AM

Maintenance has completed

Thu

Third party maintenance - Norwegian BankID

7:00 PM

Maintenance has completed

Third party maintenance - Norwegian BankID

4:00 AM

Maintenance has completed

Wed

Incident on 3rd party service - ID-Porten and Data Verification source freg

4:40 PM

The issue has been resolved

Degraded performance - VideoID

11:24 AM

The issue has been resolved.

Degraded performance - Signicat Dashboard

10:40 AM

The issue has been resolved

Third party maintenance - WebID

9:44 AM

Our connection towards this 3rd party service is running but might experience issues as a result of their maintenance.

Tue

Third party maintenance - Maskinporten

11:00 AM

Maintenance has completed

Incident on 3rd party service - Norwegian BankID

9:16 AM

The issue have been resolved

Mon

Third party maintenance - DigiD

6:00 AM

Maintenance has completed

Fri

Third party maintenance - DataVerificationAPI - Diginetwerk - RvIG BV BSN/BRP

12:41 AM

Maintenance has completed

Thu

Degraded performance - Dokobit Documents Gateway

2:57 PM

The issue have been resolved.

Third party incident - Data verification - se-bolagsverket

12:53 PM

The issue have been resolved.

Degraded performance - MobileID Server-Side Face authentication

12:28 PM

The issue has been resolved.

Degraded performance - eHerkenning - KPN and Reconi

12:22 PM

The issue have been resolved

Wed

Incident on 3rd party service - DK-CVR

7:29 AM

The incident has been resolved.

Third party maintenance - DigiD

6:00 AM

Maintenance has completed

Tue

Incident on 3rd party service - DigID

10:13 AM

This incident has been resolved

Incident on 3rd party service - FTN OP

6:44 AM

This incident was resolved around 02:23 CEST/03:23 EEST.

Mon

Third party maintenance - itsme

9:42 PM

The maintenance has been finalised. All affected services are operational.

Third party maintenance - eHerkenning/eIDAS

11:00 AM

Maintenance has completed

Sat

Third party maintenance - KvK

3:00 PM

Maintenance has completed

Incident on 3rd party service - Norwegian BankID Sign

12:39 PM

This incident has been resolved.

Thu

Incident on 3rd party service - BankID Signing

8:08 PM

Resolved.

Incident on 3rd party service - Norwegian BankID Signing

7:31 PM

The incident has been resolved and the product is working as expected.

Third party maintenance - itsme

12:00 AM

Maintenance has completed

Wed

Third party maintenance - BankID Signing

9:30 PM

Maintenance has completed

Tue

Incident on 3rd party service - IDIN Rabobank

7:30 AM

The incident have been resolved.

August

Mon

Third party maintenance - MitID

5:20 PM

Maintenance has completed

Incident on 3rd party service - BankID AML

10:11 AM

The issue has been resolved

Sun

Incident on 3rd party service - DigiD

7:45 PM

The incident have been resolved.

Incident on 3rd party service - Finnish Bank eIDs (FTN) - Nordea

1:12 AM

The incident have been resolved.

Fri

Degraded performance - MobileID

6:52 PM

Issue has been resolved

Thu

Service Degradation - Data Verification - t-rank-evry

1:39 PM

Incident has been resolved

Signicat maintenance for Enterprise platform - id.signicat.com

11:03 AM

Signicat is performing maintenance on the 13. Oktober from CEST 00:00 to CEST 04:00 for Enterprise Platform, endpoint id.signicat.com. We are expecting low impact with a few minutes downtime across the maintenance window.

Delays in validations through Portal and Portal API

7:01 AM

The delayed validations are now starting.

Wed

Incident on 3rd party service - Data Verification - Creditsafe

12:49 PM

The incident have been resolved.

Incident on 3rd party service - BankID AML

11:52 AM

This incident have been resolved

Degraded performance - Data Verification - KVK

7:35 AM