Incident on 3rd party service - Norwegian BankID Signing

Resolved·Degraded performance

The incident has been resolved and the product is working as expected.

Thu, Sep 3, 2026, 07:31 PM

(2 weeks ago)

Affected components

Sep 3, 2026, 06:27 AM

07:31 PM

Sign API v2

Enterprise Sign API

Express Signature API

Updates

Resolved

The incident has been resolved and the product is working as expected.

Thu, Sep 3, 2026, 07:31 PM

Monitoring

We are seeing improvements towards the sign solution.

Thu, Sep 3, 2026, 07:09 PM(22 minutes earlier)

Monitoring

Incident handling is still ongoing, expected trajectory is at least 4 hours.

Thu, Sep 3, 2026, 05:27 PM(1 hour earlier)

Monitoring

Norwegian BankID is actively working on a fix for this issue.

Thu, Sep 3, 2026, 05:10 PM(16 minutes earlier)

Monitoring

Norwegian BankID new ETA 17:40

Norwegian BankID is currently working on a fix for this issue.

Norwegian BankID Components affected:

BankID Signing - BankID Signing CSC

BankID Signing - BankID Signing WYSIWYS

BankID Signing - BankID Signing B2B

BankID Signing - BankID Qualified Timstamp

Thu, Sep 3, 2026, 01:58 PM(3 hours earlier)

Monitoring

Norwegian BankID no new ETA given

Norwegian BankID is currently working on a fix for this issue.

Norwegian BankID Components affected:

BankID Signing - BankID Signing CSC

BankID Signing - BankID Signing WYSIWYS

BankID Signing - BankID Signing B2B

BankID Signing - BankID Qualified Timstamp

Thu, Sep 3, 2026, 01:29 PM(28 minutes earlier)

Monitoring

Norwegian BankID has given a ETA for 15:00

Norwegian BankID is currently working on a fix for this issue.

Norwegian BankID Components affected:

BankID Signing - BankID Signing CSC

BankID Signing - BankID Signing WYSIWYS

BankID Signing - BankID Signing B2B

BankID Signing - BankID Qualified Timstamp

Thu, Sep 3, 2026, 11:14 AM(2 hours earlier)

Monitoring

Norwegian BankID has given a ETA for 13:00

Norwegian BankID is currently working on a fix for this issue.

Norwegian BankID Components affected:

BankID Signing - BankID Signing CSC

BankID Signing - BankID Signing WYSIWYS

BankID Signing - BankID Signing B2B

BankID Signing - BankID Qualified Timstamp

Thu, Sep 3, 2026, 10:12 AM(1 hour earlier)

Monitoring

Norwegian BankID is currently working on a fix for this issue.

Norwegian BankID Components affected:

BankID Signing - BankID Signing CSC

BankID Signing - BankID Signing WYSIWYS

BankID Signing - BankID Signing B2B

BankID Signing - BankID Qualified Timstamp

Thu, Sep 3, 2026, 09:31 AM(40 minutes earlier)

Monitoring

Norwegian BankID is currently working on a fix for this issue.

Norwegian BankID Components affected:

BankID Signing - BankID Signing CSC

BankID Signing - BankID Signing WYSIWYS

BankID Signing - BankID Signing B2B

BankID Signing - BankID Qualified Timstamp

Thu, Sep 3, 2026, 08:56 AM(34 minutes earlier)

Monitoring

An incident is currently affecting Norwegian BankID

Our connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.

Thu, Sep 3, 2026, 08:29 AM(27 minutes earlier)

Monitoring

Norwegian BankID is currently working on a fix for this issue.

Norwegian BankID Components affected:

BankID Signing - BankID Signing CSC

BankID Signing - BankID Signing WYSIWYS

BankID Signing - BankID Signing B2B

BankID Signing - BankID Qualified Timstamp

Thu, Sep 3, 2026, 07:47 AM(41 minutes earlier)

Monitoring

An incident is currently affecting Norwegian BankID Signing

Our connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.

Thu, Sep 3, 2026, 06:27 AM(1 hour earlier)