All Systems Operational

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Welcome to Signicat's status page!

eID Connections Operational
SPID ? Operational
mojeID Operational
MobileID (CIBA) ? Operational
Norwegian BankID ? Operational
Swedish BankID ? Operational
Finnish Bank eIDs (FTN) ? Operational
iDIN ? Operational
itsme ? Operational
Buypass ? Operational
.beID ? Operational
Estonian ID Card ? Operational
DigiD ? Operational
Freja eID ? Operational
MitID ? Operational
Verimi Operational
Email OTP ? Operational
Personalausweis ? Operational
Samleikin ? Operational
Smart-ID ? Operational
SMS OTP ? Operational
Suomi.fi e-identification ? Operational
Swisscom AIS Operational
Swisscom with nPA onboarding Operational
WebID Operational
yes® Operational
ID-Porten ? Operational
Siths ? Operational
eHerkenning ? Operational
Signicat Platform Operational
Dashboard ? Operational
eID Hub Operational
OpenID Connect ? Operational
SAML 2.0 ? Operational
Authentication API ? Operational
ID Document and Biometric Verification ? Operational
eIDV Provider: Onfido ? Operational
eIDV Provider: Electronic ID ? Operational
eIDV Provider: ReadID ? Operational
eIDV Provider: Signicat Paper ? Operational
Assure API ? Operational
Enterprise Electronic Signatures ? Operational
Sign API ? Operational
PackagingService ? Operational
ArchiveService ? Operational
DocumentService ? Operational
SDS ? Operational
SealingService ? Operational
Qualified Timestamps (QTSA) ? Operational
Data Verification ? Operational
BankID AML ? Operational
Brønnøysund ? Operational
Folkeregisteret ? Operational
Infotorg ? Operational
Kamer Van Koophandel (KvK) ? Operational
SurePay ? Operational
Data Verification (Express) ? Operational
Express Signature ? Operational
Signature API ? Operational
Ongoing Monitoring ? Operational
DSF Norway Operational
DVV Finland Operational
SPAR Sweden Operational
Trapets Operational
Ongoing Monitoring (Express) ? Operational
Express Identity Proofing ? Operational
Authentication API ? Operational
Express Services Operational
Merchantsign ? Operational
Share ? Operational
Digital Evidence Management ? Operational
Signicat Identity Broker Operational
OwnIdP Operational
My Signicat Operational
MobileID ? Operational
Global Solutions Identity Platform Operational
Onboarding API - eIDV Operational
Onboarding API - eID Hub Operational
Onboarding API - Signing Operational
Open Banking Hub Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
MobileID maintenance Aug 8, 2024 00:00-01:00 CEST
During the maintenance window, Signicat will upgrade MobileID backend services.

The MobileID service and any dependant service will have reduced availability during the maintenance window.

Posted on Jun 28, 2024 - 08:11 CEST
Past Incidents
Jul 13, 2024

No incidents reported today.

Jul 12, 2024
Completed - The scheduled maintenance has been completed.
Jul 12, 20:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 16:30 CEST
Scheduled - The data centre will carry out maintenance work on Friday, 12th July 2024, between 16:30 CEST and 20:30 CEST. The maintenance of the servers will take between 30 and 60 minutes within this time window.

The work will affect the WebID test environment. The system will be unavailable while the maintenance is carried out.

Jul 4, 10:44 CEST
Jul 11, 2024

No incidents reported.

Jul 10, 2024

No incidents reported.

Jul 9, 2024
Completed - The scheduled maintenance has been completed.
Jul 9, 02:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 01:00 CEST
Scheduled - Maintenance of SK services 09.07.2024

Please be advised that we will be performing scheduled maintenance on SK ID Solutions' IT infrastructure on 09.07.2024 from 00:00 until 03:00 EEST. During maintenance, there will be up to 1-hour interruption to Smart-ID usage starting from 00:00 until 01:00.

Maintenance works will provide more confidentiality, integrity and availability to assure the quality of our services. We will do everything we can to keep the disruptions as short as possible.
Should you need help in the future, please do not hesitate to contact us support@skidsolutions.eu

SK ID Solutions AS
Ph: +372 610 1880

Jul 1, 15:58 CEST
Jul 8, 2024
Completed - The scheduled maintenance has been completed.
Jul 8, 01:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 00:00 CEST
Scheduled - Onfido maintenance 7th of July 22:00 UTC

Your experience with Onfido will be impacted at 22:00 UTC on July 7th, 2024, and will last approximately 90 minutes. During this period, the list of Checks and Webhook logs displayed in the Dashboard will be “frozen” and will not contain new data. Please note that Check creation and processing will not be impacted.

Jun 25, 10:21 CEST
Jul 7, 2024

No incidents reported.

Jul 6, 2024

No incidents reported.

Jul 5, 2024
Resolved - Monitor is now up and running with the changes deployed to production.
Jul 5, 22:17 CEST
Update - Person Monitor is operational with the status “degraded performance” with Norwegian and Finnish person changes will be filtered out at the moment. The intended fix is currently under testing to ensure a working solution when deployed to production.
Jul 5, 11:58 CEST
Update - Person Monitor is operational with the status “degraded performance”.
Norwegian and Finnish person changes will be filtered out at the moment.
Unfortunately, the intended fix has been delayed and the status continues to remain in the “degraded mode” until Friday 5th of July.

Jul 4, 22:55 CEST
Update - We are still working on a full solution to fix the issue. We hope to be able to resolve it later tonight.
Jul 4, 20:32 CEST
Update - Person Monitor is operational with the status “degraded performance”.
Norwegian and Finnish person changes will be filtered out at the moment.

We are also working on the full solution to fix the issue and the solution is currently under testing.

Jul 4, 14:20 CEST
Update - Person Monitor is operational with the status “degraded performance”.
Norwegian and Finnish person changes will be filtered out at the moment.

We are also working on the full solution to fix the issue identified and will provide a new status about a possible fix at 14:15 CEST

Jul 4, 13:28 CEST
Update - Person Monitor is operational with the status “degraded performance”.
Norwegian and Finnish person changes will be filtered out at the moment.

We are also working on the full solution to fix the issue identified and hope to have this implemented by 12:00 CEST.

Jul 4, 09:06 CEST
Update - Person Monitor is up running now with status as “degraded performance”. The Norwegian and Finnish person changes will be filtered out at the moment.

We are also working on the full solution to fix the issue identified.

Jul 3, 22:09 CEST
Identified - The issue has been identified, but an fix have not been produced yet. We do not have a quick fix as the issue needs some additional troubleshooting. The person monitoring is expected to have issues until July 4th.
Jul 3, 15:42 CEST
Update - We are continuing to investigate this issue.
Jul 3, 15:02 CEST
Update - Product: Ongoing Monitoring

We are currently experiencing issue with our Person Monitoring service.
We are investigating on our side.

Jul 3, 14:01 CEST
Investigating - Product: Ongoing Monitoring

We are currently experiencing issue with our Person Monitoring service.
We are investigating on our side.

Jul 3, 13:59 CEST
Jul 4, 2024
Resolved - This incident has been resolved.
Jul 4, 15:18 CEST
Monitoring - Product: Data Verification
Source: DK-CPR (Denmark Population Registry)
Issue Type: Third party
Description:
Denmark Population registry is having an incident which the third party is investigating.

Jul 4, 14:37 CEST
Jul 3, 2024
Jul 2, 2024
Resolved - This incident has been resolved.
Jul 2, 13:30 CEST
Investigating - We are experiencing issues with our integration with KvK, due to ongoing incident at the third party. The third party is investigating the issue.
Jul 2, 13:04 CEST
Jul 1, 2024
Resolved - This incident has been resolved.
Jul 1, 10:22 CEST
Update - We are continuing to monitor for any further issues.
Jul 1, 10:13 CEST
Monitoring - The issue has been identified and is related to a 3rd party incident. We are monitoring the situation.
Jul 1, 09:35 CEST
Investigating - We are continuing to monitor for any further issues.
Jul 1, 09:30 CEST
Update - We are continuing to monitor for any further issues.
Jul 1, 09:30 CEST
Monitoring - An incident is currently affecting MitID

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are in monitoring their progression towards resolution.

Jul 1, 09:29 CEST
Jun 30, 2024

No incidents reported.

Jun 29, 2024
Resolved - This incident has been resolved.
Jun 29, 23:12 CEST
Investigating - We are currently investigating this issue.
Jun 29, 20:59 CEST
Completed - The scheduled maintenance has been completed.
Jun 29, 01:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 00:00 CEST
Scheduled - THIS NOTIFICATION APPLIES TO:
The MitID Production environment

Service Window period:
Start: 29-06-2024 00:00
End: 29-06-2024 01:00
The mitid.dk and MitID RA portals might be unstable during this service window.

Jun 28, 15:25 CEST