Update - Some verifications still fail, but the system is almost healthy
Feb 02, 2023 - 12:50 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 01, 2023 - 15:26 CET
Update - We are continuing to investigate this issue.
Feb 01, 2023 - 11:43 CET
Investigating - We are currently investigating this issue.
Feb 01, 2023 - 09:00 CET

About This Site

Welcome to Signicat's status page!

Enterprise eID methods ? Operational
Norwegian BankID ? Operational
Norwegian BankID on Mobile ? Operational
Swedish BankID ? Operational
Nemid ? Operational
Finnish Bank eIDs (FTN) ? Operational
Mobiilivarmenne ? Operational
iDIN ? Operational
itsme ? Operational
Buypass ? Operational
.beID ? Operational
Estonian ID ? Operational
Dutch DigiD ? Operational
Freja eID ? Operational
MobileID App ? Operational
MitID ? Operational
Verimi ? Operational
Email OTP ? Operational
Danish Digital Signature (OCES) ? Operational
MobileID InApp ? Operational
Personalausweis ? Operational
Samleikin ? Operational
Smart-ID ? Operational
SMS OTP ? Operational
Suomi.fi e-identification ? Operational
Swisscom AIS ? Operational
Swisscom with nPA onboarding ? Operational
WebID ? Operational
yes® ? Operational
ID-Porten Operational
Siths Operational
Enterprise Electronic Signatures ? Operational
90 days ago
100.0 % uptime
Today
Sign API ? Operational
PackagingService ? Operational
ArchiveService ? Operational
DocumentService ? Operational
SDS ? Operational
SealingService ? Operational
Qualified Timestamps (QTSA) ? Operational
90 days ago
100.0 % uptime
Today
Enterprise Registry Lookups ? Operational
BankID AML ? Operational
Brønnøysund ? Operational
Folkeregisteret ? Operational
Infotorg ? Operational
Kamer Van Koophandel (KvK) ? Operational
SurePay ? Operational
Enterprise Identity Proofing ? Degraded Performance
eIDV Provider: Onfido ? Operational
eIDV Provider: Electronic ID ? Degraded Performance
eIDV Provider: ReadID ? Operational
eIDV Provider: Signicat Paper ? Operational
Assure API ? Operational
Express Signature ? Operational
Signature API ? Operational
Express Registry Lookups ? Operational
90 days ago
99.94 % uptime
Today
Information API ? Operational
90 days ago
99.95 % uptime
Today
Person monitoring API ? Operational
90 days ago
99.93 % uptime
Today
Express Identity Proofing ? Operational
Authentication API ? Operational
Express Services Operational
Deposit ? Operational
Merchantsign ? Operational
Share ? Operational
Sign Portal ? Operational
Enterprise Customer Portal ? Operational
eHerkenningsmakelaar ? Operational
90 days ago
100.0 % uptime
Today
OwnIdP Operational
90 days ago
100.0 % uptime
Today
Signicat Identity Broker Operational
90 days ago
100.0 % uptime
Today
My Signicat Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
S-Bank's online banking service and S-mobiili will be closed for a system update. During this time, S-Bank’s online banking service and S-mobiili will be out of service and S-Bank’s electronic identification is not available for electronic services.
Posted on Jan 31, 2023 - 09:48 CET
Past Incidents
Feb 2, 2023
Resolved - This incident has been resolved.
Feb 2, 11:31 CET
Monitoring - The issues have been confirmed resolved, although processes to package results to PAdES is currently operating with a backlog, the response-rate might therefore be prolonged.

Our apologies for the inconvenience caused by this incident.

Feb 2, 11:18 CET
Investigating - We are experienced instabilities with our PAdES/Signature solution, we are currently investigation this issue.
Feb 2, 09:21 CET
Completed - The scheduled maintenance has been completed.
Feb 2, 01:01 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 00:01 CET
Update - We will be undergoing scheduled maintenance during this time.
Jan 27, 10:30 CET
Scheduled - Some downtime is expected for the following services:
* Express PAdES packaging service (PAdES creation will be delayed for signatures)
* Deposit API
* Person Monitor

Jan 27, 08:18 CET
Feb 1, 2023
Resolved - This incident has been resolved.
Feb 1, 21:48 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 1, 21:01 CET
Identified - The issue has been identified and a fix is being implemented.
Feb 1, 20:41 CET
Investigating - We are currently investigating this issue.
Feb 1, 19:48 CET
Jan 31, 2023
Resolved - The instability is external to Signicat and MitID is currently operating as expected again.
MitID experienced reduced success-rate between 19:07 - 19:30 CET

Jan 31, 19:32 CET
Investigating - MitID is currently operating with some instabilities. We are investigating.
Jan 31, 19:27 CET
Jan 30, 2023
Completed - The scheduled maintenance has been completed.
Jan 30, 10:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 11:45 CET
Scheduled - Due to planned system upgrades outside Nets from 10:00 a.m. on Sunday, January 29, to 10:00 a.m. on Monday, January 30 there will not be access from the MitID environment to the CPR databases.

This also means that some functionality in the MitID RA portal will not be available and enrolment of MitID users might not be possible during this time period.

Jan 29, 11:42 CET
Jan 29, 2023
Resolved - This incident has been resolved.
Jan 29, 23:00 CET
Update - -
Jan 29, 23:00 CET
Update - Normal traffic again.
Jan 29, 22:43 CET
Monitoring - -
Jan 29, 22:34 CET
Investigating - We are seeing failed MitID transactions; the problem is on MitID's side, we'll monitor the situation and update this incident.
Do also note Nets, who's running MitID, is currently doing system maintenance, see https://status.signicat.com/incidents/l9cwky7gd469

Jan 29, 22:32 CET
Jan 28, 2023

No incidents reported.

Jan 27, 2023
Resolved - This incident has been resolved.
Jan 27, 14:50 CET
Investigating - We are currently investigating this issue.
Jan 27, 11:40 CET
Jan 26, 2023

No incidents reported.

Jan 25, 2023
Resolved - This incident has been resolved.
Jan 25, 21:20 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 25, 20:36 CET
Update - We are continuing to investigate this issue.
Jan 25, 20:17 CET
Investigating - Users may experience errors when authenticating with Express OpenID Connect. We are currently investigating the issue.
Jan 25, 20:16 CET
Resolved - This incident has been resolved.
Jan 25, 09:59 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 25, 09:22 CET
Identified - The issue has been identified and a fix is being implemented.
Jan 25, 09:22 CET
Update - We are continuing to investigate this issue.
Jan 25, 09:04 CET
Investigating - We are currently investigating this issue.
Jan 25, 08:57 CET
Jan 24, 2023
Resolved - An incident occured at Aktia Bank on January 24th, between 09:00 and 10:00.
Authentification with suomi.fi was blocked, but the incident did not impact other authentication methods.
The incident was resolved, and Aktia as authentication method in suomi.fi authentication again works as expected.
Our apologies for any inconvenience this may have caused.

https://dvv.fi/-/hairiotiedote-aktia-24012023?languageId=sv_SE

Jan 24, 09:00 CET
Jan 23, 2023
Resolved - This incident has been resolved.
Jan 23, 13:11 CET
Investigating - Vipps AML is down, this affects customers using info lookups through signature and ID API.
Jan 23, 09:58 CET
Jan 22, 2023
Completed - The scheduled maintenance has been completed.
Jan 22, 11:01 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 04:00 CET
Scheduled - Oma Säästöpankki's online services will be out of service on Sunday 22 January 2023 from 5:00 a.m. to 12:00 p.m. Finnish time.

During the outage, Oma Säästöpankki's identification service is not in use. We apologize for the inconvenience caused by the outage.

Jan 19, 13:33 CET
Completed - The scheduled maintenance has been completed.
Jan 22, 11:01 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 04:00 CET
Scheduled - The maintenance will cause an interruption in the services of the following banks:

Aktia Bank Plc
Bonum Bank Plc
Central Bank of Savings Banks Finland Plc
Handelsbanken (Finland)
Oma Savings Bank Plc
POP Banks
Savings Banks

Jan 17, 13:13 CET
Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.

Jan 19, 2023

No incidents reported.