Signicat Status

BeID Zetes EaZySign

Investigating - We have seen issues for customers using Zetes EaZySign who do not have the EaZySign middleware installed cannot press the "pencil"icon to complete the signing process.
Current workaround: download the EaZySign middleware manually before signing.
May 11, 2023 - 14:11 CEST

About This Site

Welcome to Signicat's status page!

Uptime over the past 90 days. View historical uptime.

Enterprise eID methods Operational

Norwegian BankID Operational

Norwegian BankID on Mobile Operational

Swedish BankID Operational

Nemid Operational

Finnish Bank eIDs (FTN) Operational

Mobiilivarmenne Operational

iDIN Operational

itsme Operational

Buypass Operational

.beID Operational

Estonian ID Operational

Dutch DigiD Operational

Freja eID Operational

MobileID App Operational

MitID Operational

Verimi Operational

Email OTP Operational

Danish Digital Signature (OCES) Operational

MobileID InApp Operational

Personalausweis Operational

Samleikin Operational

Smart-ID Operational

SMS OTP Operational

Suomi.fi e-identification Operational

Swisscom AIS Operational

Swisscom with nPA onboarding Operational

WebID Operational

yes® Operational

ID-Porten Operational

Siths Operational

Enterprise Electronic Signatures Operational

90 days ago

100.0 % uptime

Today

Sign API Operational

PackagingService Operational

ArchiveService Operational

DocumentService Operational

SDS Operational

SealingService Operational

Qualified Timestamps (QTSA) Operational

90 days ago

100.0 % uptime

Today

Enterprise Registry Lookups Operational

BankID AML Operational

Brønnøysund Operational

Folkeregisteret Operational

Infotorg Operational

Kamer Van Koophandel (KvK) Operational

SurePay Operational

Enterprise Identity Proofing Operational

eIDV Provider: Onfido Operational

eIDV Provider: Electronic ID Operational

eIDV Provider: ReadID Operational

eIDV Provider: Signicat Paper Operational

Assure API Operational

Express Signature Operational

Signature API Operational

Express Registry Lookups Operational

90 days ago

99.96 % uptime

Today

Information API Operational

90 days ago

99.95 % uptime

Today

Person monitoring API Operational

90 days ago

99.96 % uptime

Today

Express Identity Proofing Operational

Authentication API Operational

Express Services Operational

Deposit Operational

Merchantsign Operational

Share Operational

Sign Portal Operational

Enterprise Customer Portal Operational

eHerkenningsmakelaar Operational

90 days ago

100.0 % uptime

Today

OwnIdP Operational

90 days ago

100.0 % uptime

Today

Signicat Identity Broker Operational

90 days ago

100.0 % uptime

Today

My Signicat Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

SK ID Solutions' services will be performing a test of the full switchover between different datacenters May 29, 2023 22:00 - May 30, 2023 01:00 CEST

In this time-frame there will be short-term interruptions in all SK services. This is a continuance of the 24.05.2023 activities.

Testing our service will help us assure the quality of our services.

Should you face issues with our services after the test, please do not hesitate to contact us support@skidsolutions.eu
Posted on May 26, 2023 - 09:43 CEST

Buypass System maintenance in production Jun 5, 2023 00:00 - Jun 8, 2023 00:00 CEST

Information:
Infrastructure improvements are being carried out at our secondary data center in week 23.
Equipment will be moved to a new data centre.

Consequences:
We will deliver all our services as normal from our primary data center during the period.
Nothing has been identified that will affect our customers apart from reduced redundancy in the period.
No functionality shall be changed.

Risk: Low
Posted on May 26, 2023 - 11:54 CEST

Scheduled Mainenance ReadID Jun 6, 2023 08:30-09:30 CEST

ReadID will be conducting a scheduled maintenance.
No impact is expected during the maintenance window.
Posted on May 26, 2023 - 16:27 CEST

Elisa Mobiilivarmente's production environment will undergo maintenance work Jun 6, 2023 21:00 - Jun 7, 2023 05:00 CEST

Elisa Mobiilivarmente's production environment will undergo maintenance work on June 6, 2023. There is no actual interruption of maintenance work, but individual recognition events may fail.
The change work is planned to be short-term, but in any case it will end no later than June 7. at 05:00.

More information if needed: antti.hukkanen@elisa.fi
Posted on May 26, 2023 - 15:55 CEST

Elisa's certificate system will undergo maintenance work Jun 8, 2023 21:00 - Jun 9, 2023 05:00 CEST

The maintenence work which will cause short interruptions to the functionality of the Elisa Mobile Certificate registration and blocking service. There will be no actual service interruption, but individual blocking and registration events may fail during the work.
Posted on May 26, 2023 - 12:32 CEST

KvK Scheduled Maintenance Jun 10, 2023 18:00 - Jun 11, 2023 08:00 CEST

Implications

Our products and services (including online products, KVK Data Service and KVK APIs (API Search, API Basic Profile and API Location Profile)) are not available during the work.

To ask?

Do you have any questions? Please contact the Chamber of Commerce Service Desk on telephone number 088 585 30 30. Our Service Desk employees are available 24 hours a day.
Posted on May 26, 2023 - 13:55 CEST

Maintenance on authentication method [OP] Jun 10, 2023 21:15 - Jun 11, 2023 05:15 CEST

The authentication method OP will not be available between 10 June 2023. We apologize for any inconvenience.
Posted on May 23, 2023 - 10:24 CEST

Past Incidents

May 29, 2023

No incidents reported today.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

Signicat Scheduled Maintenance Production

Completed - The scheduled maintenance has been completed.
May 25, 06:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 00:30 CEST

Scheduled - Signicat is conducting scheduled maintenance in the production environment:
Service window will be: 25. May 00:30 to 06:00 CEST

We expect brief periods of unavailability in Enterprise services.
May 22, 08:26 CEST

May 24, 2023

Smart-ID scheduled maintenance

Completed - The scheduled maintenance has been completed.
May 24, 01:01 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 22:00 CEST

Scheduled - SK ID will be performing a scheduled maintenance in this time period and services may be effected.
May 17, 09:28 CEST

May 23, 2023

Commfides - Scheduled maintenance

Completed - The scheduled maintenance has been completed.
May 23, 23:59 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 21:00 CEST

Scheduled - Commfides skal bytte hovedbrannmur.

Berørte tjenester blir:

Hjemmesider, og sider for brukerstøtte
Utstedelse og fornyelse av sertifikater
Tilbaketrekking av sertifikater (kontakt vakt på 21 55 62 60 for tilbaketrekking av sertifikater i dette tidsrommet)
Pålogging til EPIC, Helse-ID, ID-porten og Kjernejournal
Oppslagstjenester i forbindelse med sertifikater, som OCSP, LDAP, CertPub og CRL tjenester
Signeringstjenester (Signeringsporten og rapportering av sykemeldte)

Vedlikehold start: kl. 21.00, 23.05.2023
Vedlikehold slutt: kl. 23.59, 23.05.2023

Det kan bli nedetid og ustabilitet i hele vedlikeholdsperioden.
May 16, 10:21 CEST

eIDAS production: BSNk maintenance

Completed - The scheduled maintenance has been completed.
May 23, 21:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 19:01 CEST

Scheduled - BSNk: Maintenance production environment.

It is possible that eIDAS, which is reliant on the BSNk services, will be unavailable during this maintenance window.
May 17, 14:56 CEST

FTN OP bank outage

Resolved - OP is back to normal operation.
May 23, 17:19 CEST

Monitoring - The problem is external to Signicat, and situation is improving now.
May 23, 17:13 CEST

Update - We are continuing to investigate this issue.
May 23, 17:02 CEST

Investigating - Other FTN banks operating normally.
May 23, 16:00 CEST

May 22, 2023

Maintenance on authentication method FTN Nordea

Completed - The scheduled maintenance has been completed.
May 22, 12:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 00:00 CEST

Scheduled - Nordea will be performing maintenance during the upcoming weekend from Saturday 20th May to Monday 22nd May. We are not expecting a service break, but there may be occasional disturbances on authentication services.
May 19, 10:19 CEST

FTN Nordea bank instabilities

Resolved - This incident has been resolved.
May 22, 11:30 CEST

Identified - The issue appears to be related to a scheduled maintenance.
May 22, 10:19 CEST

Investigating - We are currently investigating this issue.
May 22, 10:18 CEST

May 21, 2023

Maintenance of eaZySign & eaZyID solutions

Completed - The scheduled maintenance has been completed.
May 21, 12:31 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 09:31 CEST

Scheduled - Please be informed that on Sunday 21 May we will have a planned maintenance of our eaZySign & eaZyID solutions.

As a consequence, there might be downtimes on the eaZySign and eaZyID environments between 9.30am and 12.30pm.
May 12, 11:35 CEST

Samlink - scheduled maintenance

Completed - The scheduled maintenance has been completed.
May 21, 12:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 04:00 CEST

Scheduled - In order to provide high-quality services for its customers, Samlink will carry out maintenance work on Sunday 21 May 2023 from 5.00 to 13.00 (Finnish time UTC/GMT: +2:00).

The maintenance will cause an interruption in the services of the following banks:
Aktia Bank Plc
Bonum Bank Plc
Central Bank of Savings Banks Finland Plc
Handelsbanken (Finland)
Oma Savings Bank Plc
POP Banks
Savings Banks

Consequences of the interruption:

Aktia Bank Plc
Online banking codes will be unavailable.
The service route services (ESB-services) will be unavailable.
Web Services connection is unavailable.

Handelsbanken (Finland)
Online banks, including identification in other services (the Finnish Trust Network) using online banking codes, are unavailable.
PSD2 services are not available.
Debit card payments will mostly operate in the normal manner. Card payments using the Credit feature will operate normally despite the interruption.
Debit cards cannot be used for service at Otto ATMs.
The service route services (ESB-services) will be unavailable.
Web Services connection is unavailable.
GlobalOn-Line, SEPA Instant Payment and Cash Pool service will be unavailable.

Oma Savings Bank Plc
Online banks, including identification in other services (the Finnish Trust Network) using online banking codes, are unavailable.
PSD2 services are not available.
Mobile banking interfaces are not available.
Card payments with all card types will mainly function normally except for online purchases that require authentication with online banking IDs. Card payments and cash withdrawals using the Credit feature will operate normally despite the interruption.
Debit cards will not work in Otto ATMs.
SEPA Instant Payment will be unavailable.
The service route services (ESB-services) will be unavailable.
Web Services connection is unavailable.

POP Banks, Bonum Bank Plc
Online banks, including identification in other services (the Finnish Trust Network) using online banking codes, are unavailable.
PSD2 services are not available.
Mobile banking interfaces are not available.
Card payments with all card types will mainly function normally except for online purchases that require authentication with online banking IDs. Card payments and cash withdrawals using the Credit feature will operate normally despite the interruption.
Debit cards will not work in Otto ATMs.
SEPA Instant Payment will be unavailable.
The service route services (ESB-services) will be unavailable.
Web Services connection is unavailable.

Savings Banks, Central Bank of Savings Banks Finland Plc
Online banks, including identification in other services (the Finnish Trust Network) using online banking codes, are unavailable.
PSD2 services are not available.
Mobile banking interfaces are not available.
Card payments with all card types will mainly function normally except for online purchases that require authentication with online banking IDs. Card payments and cash withdrawals using the Credit feature will operate normally despite the interruption.
Debit cards generally work as normal in Otto. ATMs.
SEPA Instant Payment will be unavailable.
The service route services (ESB-services) will be unavailable.
Web Services connection is unavailable.

We apologize for any inconvenience caused by the interruption.
For more information, send email to info@samlink.fi.
Best regards, Oy Samlink Ab
May 18, 12:17 CEST

FTN Banks scheduled maintenance

Completed - The scheduled maintenance has been completed.
May 21, 12:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 04:00 CEST

Scheduled - Samlink will carry out maintenance work, the maintenance will cause an interruption in the services of the following banks:

Aktia Bank Plc
Bonum Bank Plc
Central Bank of Savings Banks Finland Plc
Handelsbanken (Finland)
Oma Savings Bank Plc
POP Banks
Savings Banks
May 17, 11:07 CEST

S-Bank's electronic service channels will be closed for maintenance

Completed - The scheduled maintenance has been completed.
May 21, 07:05 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 23:05 CEST

Scheduled - S-Bank's online banking service and S-mobiili will be closed for a system update. During this time, S-Bank’s online banking service and S-mobiili will be out of service and S-Bank’s electronic identification is not available for electronic services.
May 12, 12:41 CEST

May 20, 2023

May 19, 2023

FTN OP bank outage

Resolved - OP is back to normal operation.
May 19, 21:27 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
May 19, 21:14 CEST

Update - The issue is external to Signicat. The situation is improving.
May 19, 21:14 CEST

Investigating - Other FTN banks operating normally.
May 19, 20:51 CEST

May 18, 2023

No incidents reported.

May 17, 2023

Authentication method OP will be unavailable

Completed - The scheduled maintenance has been completed.
May 17, 06:01 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 05:00 CEST

Scheduled - These authentication methods [OP] will not be available on 17 May 2023, between 06.00 and 07.00. We apologize for any inconvenience.
May 11, 08:58 CEST

May 16, 2023

eIDAS Production (maintenance)

Completed - The software update was not successful and will be rolled back at a later time.
May 16, 09:41 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 07:00 CEST

Update - We will be undergoing scheduled maintenance during this time.
May 12, 16:17 CEST

Scheduled - The eIDAS provider will be having maintenance on this day and the eIDAS services on production can be affected. The maintenance is meant for an update of the eIDAS software, please see the original (Dutch) message below for more information:

=======
Onderhoudsaankondiging eIDAS koppelpunt – Productie – 16 mei 2023

Geachte mevrouw, mijnheer,

Op dinsdag 16 mei tussen 07.00 en 12.00 uur zal het eIDAS koppelpunt in Productie worden bijgewerkt met Release 2023-04. Tijdens deze update is de beschikbaarheid van het eIDAS Koppelpunt in Productie niet gegarandeerd.

In deze Release zal de eIDAS Node worden bijgewerkt naar versie 2.6. Ook wordt hiermee Profile 1.2 geconfigureerd. Na deze update zal de keten getest worden.

Vragen
Heeft u vragen of opmerkingen? U kunt ons bereiken op werkdagen van 9.00 tot 17.00 via eidas.support@rvig.nl

Met vriendelijke groet,
eIDAS Koppelpunt Support
May 12, 16:16 CEST

May 15, 2023

No incidents reported.

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