All Systems Operational

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Welcome to Signicat's status page!

Uptime over the past 90 days. View historical uptime.
Enterprise eID methods ? Operational
Norwegian BankID ? Operational
Norwegian BankID on Mobile ? Operational
Swedish BankID ? Operational
Nemid ? Operational
Finnish Bank eIDs (FTN) ? Operational
Mobiilivarmenne ? Operational
iDIN ? Operational
itsme ? Operational
Buypass ? Operational
.beID ? Operational
Estonian ID ? Operational
Dutch DigiD ? Operational
Freja eID ? Operational
MobileID App ? Operational
MitID ? Operational
Verimi ? Operational
Email OTP ? Operational
Danish Digital Signature (OCES) ? Operational
MobileID InApp ? Operational
Personalausweis ? Operational
Samleikin ? Operational
Smart-ID ? Operational
SMS OTP ? Operational
Suomi.fi e-identification ? Operational
Swisscom AIS ? Operational
Swisscom with nPA onboarding ? Operational
WebID ? Operational
yes® ? Operational
ID-Porten Operational
Siths Operational
Enterprise Electronic Signatures ? Operational
90 days ago
100.0 % uptime
Today
Sign API ? Operational
PackagingService ? Operational
ArchiveService ? Operational
DocumentService ? Operational
SDS ? Operational
SealingService ? Operational
Qualified Timestamps (QTSA) ? Operational
90 days ago
100.0 % uptime
Today
Enterprise Registry Lookups ? Operational
BankID AML ? Operational
Brønnøysund ? Operational
Folkeregisteret ? Operational
Infotorg ? Operational
Kamer Van Koophandel (KvK) ? Operational
SurePay ? Operational
Enterprise Identity Proofing ? Operational
eIDV Provider: Onfido ? Operational
eIDV Provider: Electronic ID ? Operational
eIDV Provider: ReadID ? Operational
eIDV Provider: Signicat Paper ? Operational
Assure API ? Operational
Express Signature ? Operational
Signature API ? Operational
Express Registry Lookups ? Operational
90 days ago
99.94 % uptime
Today
Information API ? Operational
90 days ago
99.95 % uptime
Today
Person monitoring API ? Operational
90 days ago
99.93 % uptime
Today
Express Identity Proofing ? Operational
Authentication API ? Operational
Express Services Operational
Deposit ? Operational
Merchantsign ? Operational
Share ? Operational
Sign Portal ? Operational
Enterprise Customer Portal ? Operational
eHerkenningsmakelaar ? Operational
90 days ago
100.0 % uptime
Today
OwnIdP Operational
90 days ago
100.0 % uptime
Today
Signicat Identity Broker Operational
90 days ago
99.95 % uptime
Today
My Signicat Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
yes® will perform maintenance on April 10 from 07:00 – 10:00hrs and might not be available during this time Apr 10, 2023 07:00-10:00 CEST
The yes® platform’s security and stability is our concern. We therefore update infrastructure components on 2023-04-10 between 07 and 10 MEZ. This maintenance may cause a short downtime or increased request latency. We try to keep the downtime as short as possible.
Thank you for your understanding.
Posted on Mar 23, 2023 - 16:23 CET
Past Incidents
Mar 31, 2023

No incidents reported today.

Mar 30, 2023
MitID and NemID is currently experiencing issues
Resolved - This incident has been resolved.
Mar 30, 13:49 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 30, 12:17 CEST
Identified - The issue has been identified to external to Signicat and a solution is being worked on.
Mar 30, 11:48 CEST
Investigating - We are currently investigating this issue.
Mar 30, 11:25 CEST
FTN Aktia instabilities
Resolved - This incident has been resolved.
Mar 30, 13:49 CEST
Investigating - We are currently investigating this issue.
Mar 30, 11:38 CEST
Incident iDIN
Resolved - This incident has been resolved.
Mar 30, 13:45 CEST
Identified - We are aware of an issue causing iDIN authentication to fail, and are working on resolving this issue as fast as possible.
Mar 30, 10:39 CEST
Mar 29, 2023

No incidents reported.

Mar 28, 2023

No incidents reported.

Mar 27, 2023
Signature issues
Resolved - This incident has been resolved.
Mar 27, 15:01 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 27, 13:18 CEST
Identified - We are currently experiencing issues with our signature solution, impacting some customers. Mitigating actions are being implemented.
The current issue affects packaging to PAdES
Mar 27, 10:55 CEST
Mar 26, 2023
S-Bank's online banking service and S-mobiili will be closed for maintenance on 26 March from 0.05 am until 7.00 am
Completed - The scheduled maintenance has been completed.
Mar 26, 08:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 00:01 CET
Scheduled - S-Bank's electronic service channels will be closed for maintenance as follows:

S-Bank's online banking service and S-mobiili will be closed for a system update on 26 March, from 0.05 am until 7.00 am. During this time, S-Bank’s online banking service and S-mobiili will be out of service and S-Bank’s electronic identification is not available for electronic services.
Mar 23, 17:00 CET
Mar 25, 2023

No incidents reported.

Mar 24, 2023
Incident NemID & MitID
Resolved - MitID and NemID is operational, logs indicate minimal impact.
Mar 24, 08:18 CET
Investigating - We are investigating, issues looks to be external to Signicat
Mar 24, 08:14 CET
Mar 23, 2023

No incidents reported.

Mar 22, 2023
Mobiilivarmenne maintenance window
Completed - The scheduled maintenance has been completed.
Mar 22, 00:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 22:00 CET
Scheduled - Elisa's certificate system will undergo maintenance work starting at 22:00 on March 21, 2023, which will cause short interruptions to the functionality of the Elisa Mobile Certificate registration and blocking service. Identification services will not be interrupted, but blocking and registration events may fail between 23:00 and 01:00. The change work starts on 21.3. at 22:00 and it ends no later than 22.3. at 06:00.
Mar 17, 09:57 CET
Mar 21, 2023
SK ID Solutions will be performing a scheduled maintenance
Completed - The scheduled maintenance has been completed.
Mar 21, 01:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 00:00 CET
Scheduled - SK ID Solutions will be performing a scheduled maintenance on SK ID Solutions' IT infrastructure on 21.03.2023 at 00:00 until 01:30 EET.

Maintenance works may cause short time disruptions:

- Smart-ID usage
- Smart-ID issuance and certificate status changes

Maintenance works will provide more confidentiality, integrity and availability to assure the quality of our services. We will do everything we can to keep the disruptions as short as possible.

Should you need help in the future, please do not hesitate to contact support@skidsolutions.eu
Mar 15, 13:58 CET
Mar 20, 2023

No incidents reported.

Mar 19, 2023
Issues with BankID AML lookups
Resolved - This incident has been resolved.
Mar 19, 13:24 CET
Investigating - We are currently investigating this issue.
Mar 19, 11:48 CET
Maintenance work - Service interruption at Samlink Mar. 19, 2023 at 5.00-12.30
Completed - The scheduled maintenance has been completed.
Mar 19, 10:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 03:01 CET
Scheduled - Maintenance work - Service interruption on Sunday 19 Mar. 2023 from 5.00 to 12.30 (Finnish time UTC/GMT: +2:00). In order to provide high-quality services for its customers, Samlink will carry out maintenance work on Sunday 19 Mar. 2023 from 5.00 to 12.30 (Finnish time UTC/GMT: +2:00).

The maintenance will cause an interruption in the services of the following banks:

Aktia Bank Plc
Bonum Bank Plc
Central Bank of Savings Banks Finland Plc
Handelsbanken (Finland)
Oma Savings Bank Plc
POP Banks
Savings Banks


Consequences of the interruption:
Aktia Bank Plc

Online banking codes will be unavailable.
The service route services (ESB-services) will be unavailable.
Web Services connection is unavailable.


Handelsbanken (Finland)

Online banks, including identification in other services (the Finnish Trust Network) using online banking codes, are unavailable.
PSD2 services are not available.
Debit card payments will mostly operate in the normal manner. Card payments using the Credit feature will operate normally despite the interruption.
Debit cards cannot be used for service at Otto ATMs.
The service route services (ESB-services) will be unavailable.
Web Services connection is unavailable.
GlobalOn-Line, SEPA Instant Payment and Cash Pool service will be unavailable.


Oma Savings Bank Plc

Online banks, including identification in other services (the Finnish Trust Network) using online banking codes, are unavailable.
PSD2 services are not available.
Mobile banking interfaces are not available.
Card payments with all card types will mainly function normally except for online purchases that require authentication with online banking IDs. Card payments and cash withdrawals using the Credit feature will operate normally despite the interruption.
Debit cards will not work in Otto ATMs.
SEPA Instant Payment will be unavailable.
The service route services (ESB-services) will be unavailable.
Web Services connection is unavailable.


POP Banks, Bonum Bank Plc

Online banks, including identification in other services (the Finnish Trust Network) using online banking codes, are unavailable.
PSD2 services are not available.
Mobile banking interfaces are not available.
Card payments with all card types will mainly function normally except for online purchases that require authentication with online banking IDs. Card payments and cash withdrawals using the Credit feature will operate normally despite the interruption.
Debit cards will not work in Otto ATMs.
SEPA Instant Payment will be unavailable.
The service route services (ESB-services) will be unavailable.
Web Services connection is unavailable.


Savings Banks, Central Bank of Savings Banks Finland Plc

Online banks, including identification in other services (the Finnish Trust Network) using online banking codes, are unavailable.
PSD2 services are not available.
Mobile banking interfaces are not available.
Card payments with all card types will mainly function normally except for online purchases that require authentication with online banking IDs. Card payments and cash withdrawals using the Credit feature will operate normally despite the interruption.
Debit cards generally work as normal in Otto. ATMs.
SEPA Instant Payment will be unavailable.
The service route services (ESB-services) will be unavailable.
Web Services connection is unavailable.


We apologize for any inconvenience caused by the interruption. For more information, send email to info@samlink.fi.
Mar 16, 18:17 CET
Mar 18, 2023

No incidents reported.

Mar 17, 2023
Swisscom Signing instabilities
Resolved - This incident has been resolved.
Mar 17, 13:12 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 16, 14:55 CET
Update - We are continuing to investigate this issue.
Mar 1, 15:04 CET
Investigating - We have identified and are now investigating an issue with Swisscom signatures in both Enterprise and Express production environments. We are working on identifying the cause and finding a solution to the issue. If you have any more questions, please contact Service Desk at support@signicat.com.

This does not affect Swisscom signatures in the Dokobit portal.
Feb 28, 10:00 CET
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