All Systems Operational

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Welcome to Signicat's status page!

eID Connections Operational
SPID ? Operational
mojeID Operational
MobileID (CIBA) ? Operational
Norwegian BankID ? Operational
Swedish BankID ? Operational
Finnish Bank eIDs (FTN) ? Operational
iDIN ? Operational
itsme ? Operational
Buypass ? Operational
.beID ? Operational
Estonian ID Card ? Operational
DigiD ? Operational
Freja eID ? Operational
MitID ? Operational
Verimi Operational
Email OTP ? Operational
Personalausweis ? Operational
Samleikin ? Operational
Smart-ID ? Operational
SMS OTP ? Operational
Suomi.fi e-identification ? Operational
Swisscom AIS Operational
Swisscom with nPA onboarding Operational
WebID Operational
yes® Operational
ID-Porten ? Operational
Siths ? Operational
eHerkenning ? Operational
Signicat Platform Operational
Signicat dashboard ? Operational
eID Hub Operational
OpenID Connect ? Operational
SAML 2.0 ? Operational
Authentication API ? Operational
ID Document and Biometric Verification ? Operational
eIDV Provider: Onfido ? Operational
eIDV Provider: Electronic ID ? Operational
eIDV Provider: ReadID ? Operational
eIDV Provider: Signicat Paper ? Operational
Assure API ? Operational
Enterprise Electronic Signatures ? Operational
Sign API ? Operational
PackagingService ? Operational
ArchiveService ? Operational
DocumentService ? Operational
SDS ? Operational
SealingService ? Operational
Qualified Timestamps (QTSA) ? Operational
Data Verification ? Operational
BankID AML ? Operational
Brønnøysund ? Operational
Folkeregisteret ? Operational
Infotorg ? Operational
Kamer Van Koophandel (KvK) ? Operational
SurePay ? Operational
Data Verification (Express) ? Operational
Express Signature ? Operational
Signature API ? Operational
Ongoing Monitoring ? Operational
DSF Norway Operational
DVV Finland Operational
SPAR Sweden Operational
Trapets Operational
Express Identity Proofing ? Operational
Authentication API ? Operational
Express Services Operational
Merchantsign ? Operational
Share ? Operational
Digital Evidence Management ? Operational
Signicat Identity Broker Operational
OwnIdP Operational
My Signicat Operational
MobileID ? Operational
Global Solutions Identity Platform Operational
Onboarding API - eIDV Operational
Onboarding API - eID Hub Operational
Onboarding API - Signing Operational
Open Banking Hub Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
SK ID Maintenance window Sep 12, 2024 22:00 - Sep 13, 2024 01:00 CEST
SK ID will be performing regular redundancy testing of all SK services.
Posted on Sep 05, 2024 - 13:10 CEST
BUYPASS AS - Varsling om systemvedlikehold Sep 17, 2024 04:00-06:00 CEST
Installasjon av sikkerhetspatch.

De berørte tjenestene kan oppleves ustabilt i små perioder på 1-2minutter.
Posted on Sep 02, 2024 - 11:33 CEST
SK ID Maintenance window Sep 19, 2024 22:00 - Sep 20, 2024 01:00 CEST
SK ID will be performing regular redunancy testing of all SK services.
Posted on Sep 05, 2024 - 13:11 CEST
Past Incidents
Sep 10, 2024

No incidents reported today.

Sep 9, 2024

No incidents reported.

Sep 8, 2024
Incident on 3rd party service - Norwegian BankID
Resolved - This incident has been resolved.
Degraded performance observed between 21:19 - 22:32 CEST
Sep 8, 22:43 CEST
Monitoring - An incident is currently affecting Norwegian BankID

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Sep 8, 21:42 CEST
Maintenance on 3rd party service - FTN-OP
Completed - The scheduled maintenance has been completed.
Sep 8, 10:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 15:30 CEST
Scheduled - Short interruptions may occur in FTN-OP identification from Sat 7 Sep at 15.30 CEST to Sun 8 Sep at 10:00 CEST
Sep 6, 13:50 CEST
Sep 7, 2024
Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

Sep 4, 2024
Incident on 3rd party service - FTN-Nordea
Resolved - The 3rd party incident is resolved.
Sep 4, 12:09 CEST
Update - We are also seeing lowered success-rates for Mobiilivarmenne.
Sep 4, 11:02 CEST
Monitoring - An incident is currently affecting FTN-Nordea

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Sep 4, 11:01 CEST
Data Verification: Spar
Resolved - There was a service disruption fro mSPAR (Swedish population registry) from 06:59 to 07:04 hours today morning. the service was back at 07:05 hours.
Any API call made during those hours to SPAR would have received “Server Error.”
Sep 4, 07:00 CEST
Sep 3, 2024
Issues with Data verification source se-bolagsverket
Resolved - This incident has been resolved.
Sep 3, 15:40 CEST
Update - An incident is currently affecting Data verification source; se-bolagsverket.
The UBO Endpoint is failing to get data from the source; se-bolagsverket.

Third party is working on the solution.
Sep 3, 10:39 CEST
Update - An incident is currently affecting Data verification source; se-bolagsverket.
The UBO Endpoint is failing to get data from the source; se-bolagsverket.

Third party is working on the solution.
Sep 2, 10:13 CEST
Monitoring - An incident is currently affecting Data verification source se-bolagsverket
UBO Endpoint is failing to get data from the source se-bolagsverket.

Third party has been contacted and awaiting response.
Aug 30, 23:21 CEST
Update - An incident is currently affecting Data verification source se-bolagsverket

UBO Endpoint is failing to get data from the source.

Third party has been contacted and awaiting response.
Aug 30, 15:58 CEST
Investigating - An incident is currently affecting Data verification source se-bolagsverket

UBO Endpoint is failing to get data from the source.

Third party has been contacted and awaiting response.
Aug 30, 15:56 CEST
Incident on 3rd party service - Estonian ID Card
Resolved - Update from 3rd party:

Service has been fully recovered by Tele2 Estonia
Sep 3, 14:39 CEST
Update - Update from 3rd party:

Only Tele2 Estonia users currently in roaming are affected.
Sep 3, 12:53 CEST
Monitoring - An incident is currently affecting Estonian ID Cards.

The electronic use of Mobile-ID for Tele2 Estonia users is malfunctioning from 11:06 EEST.

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Sep 3, 11:30 CEST
Sep 2, 2024
Incident on 3rd party service - MitID
Resolved - This incident has been resolved.
Sep 2, 18:29 CEST
Update - Resolved since 18:04.
Sep 2, 18:28 CEST
Monitoring - An incident is currently affecting MitID

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Sep 2, 17:38 CEST
Maintenance on 3rd party service - S-Bank's online banking service and S-mobiili
Completed - The scheduled maintenance has been completed.
Sep 2, 05:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 23:05 CEST
Scheduled - S-Bank's online banking service and S-mobiili will be closed for a system update. During this time, S-Bank’s online banking service and S-mobiili will be out of service and S-Bank’s electronic identification is not available for electronic services.
Aug 27, 14:31 CEST
Sep 1, 2024
Aug 31, 2024
Handelsbanken's identification service maintenance
Completed - The scheduled maintenance has been completed.
Aug 31, 17:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 31, 03:00 CEST
Scheduled - Service break in Handelsbanken's identification service on Saturday 31st August 2024 from 03:00 to 17:00 CEST (approximated)

Handelsbanken's identification service will be unavailable during the service break.

We apologize for the inconvenience.
Aug 29, 14:28 CEST
Issues with Express Sign API - Sign Portal
Resolved - This incident has been resolved.
Aug 31, 00:13 CEST
Monitoring - Our cloud provider has identified an issue on their end and are working on a fix
Aug 30, 23:20 CEST
Identified - Our cloud provider has identified an issue on their end and are working on a fix
Aug 30, 19:05 CEST
Update - We're experiencing issues with our cloud provider's services, which are affecting some of our sign portals.
We are continuing to investigate this issue.
Aug 30, 17:23 CEST
Investigating - We're experiencing issues with our cloud provider's services, which are affecting some of our sign portals.
Aug 30, 16:29 CEST
Aug 30, 2024
Aug 29, 2024

No incidents reported.

Aug 28, 2024
Maintenance on 3rd party service - FTN OP's services
Completed - The scheduled maintenance has been completed.
Aug 28, 04:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 03:00 CEST
Scheduled - Due to maintenance work, there could be occasional service breaks in OP's digital services.
The maintenance work will have no effect on payment card functions or cash withdrawals.
Aug 27, 14:28 CEST
Aug 27, 2024
Issues with Express Sign API - Sign Portal and SP portal
Resolved - This incident has been resolved, the affected signed documents have now been updated with the correct status and the signed files is possible to download again
Aug 27, 21:15 CEST
Monitoring - The underlaying issue is resolved and new updates is functioning normally. We are working on resending the failed events
Aug 27, 13:56 CEST
Identified - The issue has been identified and we are working on a solution.
Aug 27, 13:16 CEST
Investigating - We currently have issues with Sign Portal and SP portal.
Aug 27, 13:15 CEST
Service interruption - api.signicat.com
Resolved - This incident has been resolved.
Aug 27, 10:48 CEST
Monitoring - The issue is improving. We're monitoring the situation.
Aug 27, 10:47 CEST
Identified - The issue has been identified.
Aug 27, 10:46 CEST
Investigating - We are currently investigating the issue.
Aug 27, 10:43 CEST
MobileID maintenance
Completed - The scheduled maintenance has been completed.
Aug 27, 01:40 CEST
Verifying - Verification is currently underway for the maintenance items.
Aug 27, 01:31 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 00:00 CEST
Update - We will be undergoing scheduled maintenance during this time.
Aug 12, 12:23 CEST
Scheduled - During the maintenance window, Signicat will upgrade MobileID backend services.

The MobileID service and any dependant service will have reduced availability during the maintenance window.
Aug 12, 12:17 CEST
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