All Systems Operational

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Welcome to Signicat's status page!

eID Hub - eIDs ? Operational
.beID ? Operational
Buypass ? Operational
DigiD ? Operational
eHerkenning ? Operational
Email OTP ? Operational
Estonian ID Card ? Operational
Finnish Bank eIDs (FTN) ? Operational
Freja eID ? Operational
ID-Porten ? Operational
iDIN ? Operational
itsme ? Operational
MitID ? Operational
MobileID (OIDC) ? Operational
mojeID ? Operational
Norwegian BankID ? Operational
Personalausweis ? Operational
Samleikin ? Operational
Siths ? Operational
Smart-ID ? Operational
SMS OTP ? Operational
SPID ? Operational
Swedish BankID ? Operational
Suomi.fi e-identification ? Operational
Swisscom AIS Operational
Swisscom with nPA onboarding Operational
Verimi Operational
yes® Operational
eID Hub - Authentication protocols ? Operational
OpenID Connect ? Operational
SAML 2.0 ? Operational
Authentication API ? Operational
Enterprise Electronic Signatures ? Operational
Sign API ? Operational
PackagingService ? Operational
ArchiveService ? Operational
DocumentService ? Operational
SDS ? Operational
SealingService ? Operational
Qualified Timestamps (QTSA) ? Operational
Express Signature ? Operational
Signature API ? Operational
ID Document and Biometric Verification ? Operational
eIDV Provider: Signicat Paper ? Operational
eIDV Provider: Signicat PictureID ? Operational
eIDV Provider: Signicat VideoID ? Operational
eIDV Provider: Onfido ? Operational
eIDV Provider: ReadID ? Operational
Assure API ? Operational
WebID ? Operational
ReuseID ? Operational
ReuseID API ? Operational
Assure API ? Operational
eIDV Provider: Signicat VideoID ? Operational
MobileID ? Operational
Data Verification ? Operational
BankID AML Operational
Brønnøysund Operational
Folkeregisteret Operational
Infotorg Operational
Kamer Van Koophandel (KvK) Operational
SurePay Operational
Data Verification (Express) ? Operational
Ongoing Monitoring ? Operational
DSF Norway Operational
DVV Finland Operational
SPAR Sweden Operational
Trapets Operational
Global Solutions Identity Platform Operational
Onboarding API - eIDV Operational
Onboarding API - eID Hub Operational
Onboarding API - Signing Operational
Open Banking Hub Operational
MobileID ? Operational
Digital Evidence Management ? Operational
Signicat Identity Broker ? Operational
OwnIdP ? Operational
My Signicat ? Operational
Signicat dashboard ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Update - We will be undergoing scheduled maintenance during this time.
Feb 07, 2025 - 09:39 CET
Scheduled - We will be undergoing a scheduled maintenance during this time. We are not expecting any downtime, but authentications might be impacted during the timeframe.

Enterprise, Express and Dokobit platforms will not be affected by this.

Feb 06, 2025 - 16:47 CET
Signicat Maintenance - February 18th - CET 05:00-05:30

We will be undergoing an scheduled maintenance during this time. We are not expecting any downtime, but authentications might be impacted during the timeframe.

Enterprise, Express and Dokobit platforms will not be affected by this.

Posted on Feb 06, 2025 - 10:14 CET
BankID will perform maintenance and will be unavailable for 2-4 hours within the 6-hour maintenance window. The impact on BankID will be divided into two parts, each lasting 1-2 hour.
Posted on Feb 04, 2025 - 13:09 CET
BankID will perform maintenance and will be unavailable for 2-4 hours within the 6-hour maintenance window. The impact on BankID will be divided into two parts, each lasting 1-2 hour.
Posted on Feb 04, 2025 - 13:10 CET
BankID will perform maintenance and will be unavailable for 2-4 hours within the 6-hour maintenance window. The impact on BankID will be divided into two parts, each lasting 1-2 hour.
Posted on Feb 04, 2025 - 13:11 CET
BankID will perform maintenance and will be unavailable for 2-4 hours within the 6-hour maintenance window. The impact on BankID will be divided into two parts, each lasting 1-2 hour.
Posted on Feb 04, 2025 - 13:11 CET
Past Incidents
Feb 13, 2025

No incidents reported today.

Feb 12, 2025
Resolved - This incident has been resolved.
Feb 12, 09:14 CET
Identified - The issue has been identified and a fix is being implemented.
Feb 12, 00:03 CET
Feb 11, 2025

No incidents reported.

Feb 10, 2025
Resolved - This incident has been resolved.
Feb 10, 10:55 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 10, 10:49 CET
Identified - The issue has been identified and a fix is being implemented.
Feb 10, 10:47 CET
Investigating - We are currently investigating this issue.
Feb 10, 10:46 CET
Feb 9, 2025
Resolved - This incident has been resolved.
Feb 9, 07:24 CET
Monitoring - The OP Identity Service Broker is currently undergoing maintenance. We are actively monitoring the situation and assessing any potential impact on our services.
Feb 8, 22:33 CET
Feb 8, 2025
Feb 7, 2025
Resolved - This incident has been resolved.
Feb 7, 16:31 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 7, 13:27 CET
Update - We are continuing to investigate this issue.
Feb 6, 09:17 CET
Update - We are continuing to investigate this issue.
Feb 4, 09:06 CET
Update - We are continuing to investigate this issue.
Jan 31, 16:00 CET
Investigating - We are aware of issues related to MitID on android devices.
The issue is presumed to be caused by misbehaving google crawlers.
Our developers are looking into the issue.

Jan 29, 15:14 CET
Completed - The scheduled maintenance has been completed.
Feb 7, 02:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 7, 00:00 CET
Scheduled - Scheduled maintenance on BankID App- DXCCR-1535
Please be informed that BankID will be undergoing scheduled maintenance.
During this time, the BankID app will be unavailable. BankID Netcentric will not be impacted during the maintenance, and the code device can be used.

Jan 17, 15:45 CET
Feb 6, 2025
Resolved - This incident has been resolved.
Feb 6, 23:06 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 4, 23:00 CET
Identified - The issue has been identified to only impact fetching of successful signatures, which returns a 400 error. A fix is being implemented.
Feb 4, 22:46 CET
Investigating - We are currently investigating this issue.
Feb 4, 14:30 CET
Postmortem - Read details
Feb 6, 10:25 CET
Resolved - This incident has been resolved.
Feb 6, 08:49 CET
Monitoring - We have finished investigating and only seeing stable success rates all over. No customer impacted and all systems operational, we will keep monitoring.
Feb 6, 08:43 CET
Update - We are continuing to investigate this issue.
Feb 6, 08:41 CET
Update - We are continuing to investigate the issue.
Feb 6, 08:33 CET
Investigating - We are currently investigating the issue.
Feb 6, 08:17 CET
Completed - The scheduled maintenance has been completed.
Feb 6, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 22:00 CET
Scheduled - S-Bank's electronic service channels will be closed for maintenance as follows:

S-Bank's online banking service and S-mobiili will be closed for a system update on the 5th of February from 10 pm CET until 6th of February 06 am CET.

During this time, S-Bank’s online banking service and S-mobiili will be out of service and S-Bank’s electronic identification is not available for electronic services.

Feb 3, 14:01 CET
Feb 5, 2025
Completed - The scheduled maintenance has been completed.
Feb 5, 13:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 12:00 CET
Scheduled - One of our vendors will be doing a scheduled infrastructure upgrade during this time. We might see some instabilities during this change window.
Jan 14, 12:45 CET
Feb 4, 2025
Resolved - This incident has been resolved.
Feb 4, 09:00 CET
Update - A fix has been implemented and we are monitoring their results.
Feb 4, 08:33 CET
Monitoring - An incident is currently affecting FTN Aktia

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.

Feb 4, 08:14 CET
Investigating - We are currently investigating this issue.

We do not see any impact on the other FTN Banks.

Feb 4, 08:07 CET
Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025
Resolved - This incident has been resolved.
Jan 31, 13:56 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 31, 13:14 CET
Identified - The issue has been identified. Signatures currently working at a degraded performance and there might be an delay in packaging of document. We believe that recovery from this incident will be done on Signicat's side and end-users will not be affected.
Jan 31, 13:03 CET
Investigating - We are currently investigating this issue.
Jan 31, 12:39 CET
Resolved - This incident has been resolved.
Jan 31, 06:43 CET
Investigating - MitID is currently unavailable. Incident is external to Signicat.
Jan 31, 06:14 CET
Jan 30, 2025
Resolved - This incident has been resolved.
Jan 30, 13:34 CET
Update - Documents created or signed in the period 10:20-11:00CET possibly have to be recreated. Documents created before and after this timeframe should be fine
Jan 30, 11:29 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 30, 11:12 CET
Investigating - We're seeing degraded performance on Norwegian and Swedish BankID for signing.
We are currently investigating this issue.

Concering endpoint https://api.signicat.com/express/sign/documents

Jan 30, 10:56 CET