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Welcome to Signicat's status page!

eID Hub - ID methods ? Operational
.beID ? Operational
Buypass ? Operational
DigiD ? Operational
eHerkenning ? Operational
Email OTP ? Operational
Estonian ID Card ? Operational
Finnish Bank eIDs (FTN) ? Operational
Freja eID ? Operational
ID-Porten ? Operational
iDIN ? Operational
itsme ? Operational
MitID ? Operational
MobileID (CIBA) ? Operational
mojeID ? Operational
Norwegian BankID ? Operational
Personalausweis ? Operational
Samleikin ? Operational
Siths ? Operational
Smart-ID ? Operational
SMS OTP ? Operational
SPID ? Operational
Swedish BankID ? Operational
Suomi.fi e-identification ? Operational
Swisscom AIS Operational
Swisscom with nPA onboarding Operational
Verimi Operational
yes® Operational
eID Hub - Authentication protocols ? Operational
OpenID Connect ? Operational
SAML 2.0 ? Operational
Authentication API ? Operational
Enterprise Electronic Signatures ? Operational
Sign API ? Operational
PackagingService ? Operational
ArchiveService ? Operational
DocumentService ? Operational
SDS ? Operational
SealingService ? Operational
Qualified Timestamps (QTSA) ? Operational
Express Signature ? Operational
Signature API ? Operational
ID Document and Biometric Verification ? Operational
eIDV Provider: Onfido ? Operational
eIDV Provider: Electronic ID ? Operational
eIDV Provider: ReadID ? Operational
eIDV Provider: Signicat Paper ? Operational
Assure API ? Operational
WebID ? Operational
Data Verification ? Operational
BankID AML Operational
Brønnøysund Operational
Folkeregisteret Operational
Infotorg Operational
Kamer Van Koophandel (KvK) Operational
SurePay Operational
Data Verification (Express) ? Operational
Ongoing Monitoring ? Operational
DSF Norway Operational
DVV Finland Operational
SPAR Sweden Operational
Trapets Operational
Global Solutions Identity Platform Operational
Onboarding API - eIDV Operational
Onboarding API - eID Hub Operational
Onboarding API - Signing Operational
Open Banking Hub Operational
MobileID ? Operational
Digital Evidence Management ? Operational
Signicat Identity Broker ? Operational
OwnIdP ? Operational
My Signicat ? Operational
Signicat dashboard ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Third Party Maintenance - Smart-ID Oct 24, 2024 23:00 - Oct 25, 2024 03:00 CEST
Please be advised that we will be performing scheduled maintenance on SK ID Solutions' IT infrastructure on 25.10.2024 from 00:00 until 04:00 EEST. (24.10.2024 from 23:00 until 25.10.2024 at 03:00 CEST)

During maintenance, there will be short interruptions in the usage of all SK services. Maintenance works will provide more confidentiality, integrity and availability to assure the quality of our services. We will do everything we can to keep the disruptions as short as possible.

Posted on Oct 11, 2024 - 08:32 CEST
Scheduled Third Party Maintenance - FTN Oct 27, 2024 02:00-09:00 CET
Maintenance measures, service interruption Sun 27 October 2024 at 3:00 a.m. summer time – 10:00 a.m. winter time

In order to ensure high-quality service for its customers, Samlink will carry out maintenance procedures on Sun 27 October 2024 at 3:00 a.m. summer time - 10:00 a.m. winter time.

The maintenance measures will cause an interruption to the services of the following banks:
Aktia Bank Oyj
Bonum Bank Oyj
Handelsbanken (Finland)
Oma Savings Bank Oyj
POP Banks
Savings banks
Central Bank of Savings Banks Finland Oyj

Effects of the outage:

Aktia Bank Oyj
Online banking credentials are not available.
Service bus services are not available.
Web Services connection is not available.

Handelsbanken (Finland)
Online banks, including identification with online banking credentials to other services (Trust Network), are not available.
PSD2 services are not available.
Card payments with Debit cards mostly work normally. Card payments with the Credit feature work normally despite the outage.
Debit cards cannot be used at Otto. machines.
Service bus services are not available.
Web Services connection is not available.
GlobalOn-Line, Sepa Instant Payment and Cash Pool service are not available.

Oma Savings Bank Oyj
Online banks, including identification with online banking credentials to other services (Trust Network), are not available.
PSD2 services are not available.
Mobile banking interfaces are not available.
Card payments with all types of cards mostly work normally, except for those online purchases that require identification with online banking credentials. Card payments and cash withdrawals with the Credit feature work normally despite the outage.
Debit and Online Debit cards cannot be used at Otto. machines.
SEPA instant transfers are not available.
Service bus services are not available.
Web Services connection is not available.

POP Banks, Bonum Bank Oyj
Online banks, including identification with online banking credentials to other services (Trust Network), are not available.
PSD2 services are not available.
Mobile banking interfaces are not available.
Card payments with all types of cards mostly work normally, except for those online purchases that require identification with online banking credentials. Card payments and cash withdrawals with the Credit feature work normally despite the outage.
Debit and Debit Online cards cannot be used at Otto. machines.
SEPA instant transfers are not available.
Service bus services are not available.
Web Services connection is not available.

Savings banks, Central Bank of Savings Banks Finland Oyj
Online banks, including identification with online banking credentials to other services (Trust Network), are not available.
PSD2 services are not available.
Mobile banking interfaces are not available.
Card payments with all types of cards mostly work normally, except for those online purchases that require identification with online banking credentials. Card payments and cash withdrawals with the Credit feature work normally despite the outage.
Debit and Online Debit cards mostly work normally with Otto. machines.
SEPA instant transfers are not available.
Service bus services are not available.
Web Services connection is not available.

We apologize for any inconvenience caused by the outage.
If necessary, you can get more information by e-mail at info@samlink.fi
Best regards
Oy Samlink Ab

Posted on Oct 22, 2024 - 09:21 CEST
Past Incidents
Oct 22, 2024
Completed - The scheduled maintenance has been completed.
Oct 22, 01:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 23:00 CEST
Scheduled - BankID is performing maintenance activity. During the maintenance window, users might experience periodic instabilities while using BankID services.
Oct 7, 11:33 CEST
Oct 21, 2024
Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024
Completed - The scheduled maintenance has been completed.
Oct 18, 03:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 22:00 CEST
Scheduled - Please be advised that we will be performing scheduled maintenance on SK ID Solutions' IT infrastructure on 17.10.2024 from 23:00 until 18.10.2024 at 04:00 EEST. (22.00-03:00 CEST).

During maintenance, there will be short interruptions in the usage of all SK services. Maintenance works will provide more confidentiality, integrity and availability to assure the quality of our services. We will do everything we can to keep the disruptions as short as possible.

Oct 11, 08:32 CEST
Oct 17, 2024
Completed - The scheduled maintenance has been completed.
Oct 17, 14:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 08:00 CEST
Scheduled - On Sunday, November 17 , Zetes will perform a system maintenance for your eaZySign and eaZyID PRD environment.

The maintenance is scheduled between 8:00 am and 2:00 pm. During this maintenance, your service may be interrupted for a short while.

Oct 14, 10:28 CEST
Oct 16, 2024

No incidents reported.

Oct 15, 2024

No incidents reported.

Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024
Resolved - This incident has been resolved.
Oct 11, 16:13 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 11, 14:44 CEST
Identified - The issue has been identified and a fix is being implemented.
Oct 11, 14:38 CEST
Investigating - Network issues caused disturbance for ID methods and packaging. There's no action required on our customer's side. There will be some delay in packaging as failed packaging tasks will be completed manually on our side.
Oct 11, 14:37 CEST
Resolved - This incident has been resolved.
Oct 11, 15:43 CEST
Monitoring - An incident is currently affecting Norwegian BankID.

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.

Link to their status page:
https://bankid-services.statuspage.io/incidents/zqtqp6f047s5

Oct 11, 14:44 CEST
Resolved - This issue is now resolved.
Oct 11, 15:07 CEST
Monitoring - We are seeing improvements, and are currently monitoring.
Oct 11, 14:55 CEST
Investigating - We are seeing reduced successrate for MitID transactions, currently investitigating.
Oct 11, 14:52 CEST
Oct 10, 2024

No incidents reported.

Oct 9, 2024
Completed - The scheduled maintenance has been completed.
Oct 9, 03:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 23:30 CEST
Scheduled - BankID OIDC will undergo scheduled maintenance. There will be a downtime of approximately 1 hour during the change window.
Oct 4, 08:20 CEST
Oct 8, 2024
Resolved - This incident has been resolved.
Oct 8, 15:56 CEST
Update - Nordea has identified the issue on their end and are working a fix. We anticipate normal operation within the day.
Oct 8, 12:16 CEST
Update - We are continuing to monitor their progression towards resolution.
Oct 8, 11:08 CEST
Update - We are continuing to monitor their progression towards resolution.
Oct 8, 10:15 CEST
Monitoring - An incident is currently affecting FTN Nordea

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.

Oct 8, 09:22 CEST
Completed - The scheduled maintenance has been completed.
Oct 8, 08:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 08:00 CEST
Scheduled - We will undergo scheduled maintenance. Estimated impact during the 30 minute maintenance window is a few minutes of downtime or some degraded performance.
Oct 7, 13:48 CEST