Resolved -
This incident has been resolved.
Apr 29, 08:26 CEST
Monitoring -
Verification time has returned to regular levels.
Apr 28, 23:41 CEST
Update -
A major power outage across parts of Spain, Portugal, and southern France has disrupted video verification services. Our technical teams are monitoring the situation and working to minimize disruptions.
Apr 28, 22:52 CEST
Update -
We are continuing to work on a fix for this issue.
Apr 28, 22:31 CEST
Update -
A major power outage has occurred across parts of Spain, Portgual and northern France today. As a result, video verification is not operational. Our technical teams are actively monitoring the situation and working to minimize disruptions.
Apr 28, 15:06 CEST
Update -
We are continuing to work on a fix for this issue.
Apr 28, 15:05 CEST
Update -
A major power outage has occurred across parts of Spain, Portgual and northern France today. As a result, video verification is not operational. Our technical teams are actively monitoring the situation and working to minimize disruptions.
Apr 28, 15:01 CEST
Update -
We are continuing to work on a fix for this issue.
Apr 28, 14:23 CEST
Identified -
Power outage in Spain caused video verification by agents stopped
Apr 28, 14:06 CEST
Investigating -
We are currently investigating this issue.
Apr 28, 13:55 CEST