All Systems Operational

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Welcome to Signicat's status page!

eID Hub - eIDs ? Operational
.beID ? Operational
Buypass ? Operational
DigiD ? Operational
eHerkenning ? Operational
Email OTP ? Operational
Estonian ID Card ? Operational
Finnish Bank eIDs (FTN) ? Operational
Freja eID ? Operational
ID-Porten ? Operational
iDIN ? Operational
itsme ? Operational
MitID ? Operational
MobileID (OIDC) ? Operational
mojeID ? Operational
Norwegian BankID ? Operational
Personalausweis ? Operational
Samleikin ? Operational
Siths ? Operational
SK Mobiil ID ? Operational
Smart-ID ? Operational
SMS OTP ? Operational
SPID ? Operational
Swedish BankID ? Operational
Suomi.fi e-identification ? Operational
Swisscom AIS Operational
Swisscom with nPA onboarding Operational
yes® Operational
eID Hub - Authentication protocols ? Operational
OpenID Connect ? Operational
SAML 2.0 ? Operational
Authentication API ? Operational
Enterprise Electronic Signatures ? Operational
Sign API ? Operational
PackagingService ? Operational
ArchiveService ? Operational
DocumentService ? Operational
SDS ? Operational
SealingService ? Operational
Qualified Timestamps (QTSA) ? Operational
Express Signature ? Operational
Signature API ? Operational
ID Document and Biometric Verification ? Operational
eIDV Provider: Signicat Paper ? Operational
eIDV Provider: Signicat PictureID ? Operational
eIDV Provider: Signicat VideoID ? Operational
eIDV Provider: Onfido ? Operational
eIDV Provider: ReadID ? Operational
Assure API ? Operational
WebID ? Operational
ReuseID ? Operational
ReuseID API ? Operational
Assure API ? Operational
eIDV Provider: Signicat VideoID ? Operational
MobileID ? Operational
Data Verification ? Operational
BankID AML Operational
Brønnøysund Operational
Folkeregisteret Operational
Infotorg Operational
Kamer Van Koophandel (KvK) Operational
SurePay Operational
Data Verification (Express) ? Operational
Creditsafe Operational
Dun & Bradstreet (formerly Bisnode) Operational
Ongoing Monitoring ? Operational
DSF Norway Operational
DVV Finland Operational
SPAR Sweden Operational
Trapets Operational
Global Solutions Identity Platform Operational
Onboarding API - eIDV Operational
Onboarding API - eID Hub Operational
Onboarding API - Signing Operational
Open Banking Hub Operational
MobileID ? Operational
Digital Evidence Management ? Operational
Signicat Identity Broker ? Operational
OwnIdP ? Operational
My Signicat ? Operational
Signicat dashboard ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Third party maintenance - MitID Jun 18, 2025 04:00-12:00 CEST

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.

No downtime is expected during the service window
Posted on Jun 12, 2025 - 14:35 CEST

Third party maintenance - Smart-ID Jun 18, 2025 22:00 - Jun 19, 2025 00:30 CEST

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.

From 22:00 until 02:30 maintenance works may cause short interruptions in all SK services.
From 23:30 until 00:30 maintenance will cause up to 30-minute interruption in Lithuanian Mobile-ID service usage and issuance.
Posted on Jun 12, 2025 - 10:23 CEST

Third party maintenance - Norwegian BankID Jun 19, 2025 07:00-08:00 CEST

One BankID's vendors is performing maintenance. During the maintenance window, both Activation and Authentication with the BankID App using ID Check and relegitimation using ID Check will not be available. The users attempting to do ID check in BankID App will be shown "Service not available" during this window.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Posted on Jun 10, 2025 - 13:24 CEST

Third party maintenance - ReadID Jun 23, 2025 07:00-08:00 CEST

The service will be unavailable during some time of the 60 minute service-window. During the window, mobile apps might experience issues due to being unable to reach the server, or due to error-messages from their server.
Posted on Jun 05, 2025 - 10:02 CEST
Jun 18, 2025

No incidents reported today.

Jun 17, 2025
Third party maintenance - Norwegian BankID
Completed - The scheduled maintenance has been completed.
Jun 17, 04:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 23:00 CEST
Scheduled - Scheduled maintenance for BankID Services - CM-4846

One of BankID's vendors is performing maintenance. During the maintenance window, services might experience a slight instability.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Jun 11, 10:05 CEST
Third party maintenance - Enterprise platform
Completed - The scheduled maintenance has been completed.
Jun 17, 02:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 00:00 CEST
Scheduled - Signicats hosting provider for Enterprise platform will be conducting a scheduled maintenance. Although we aim to ensure operational availability, there is a certain risk for brief periods of downtime and instability during the maintenance period.
Mar 28, 13:59 CET
Jun 16, 2025
Availability issues - FTN Nordea
Resolved - This incident has been resolved.
Jun 16, 16:01 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 16, 15:52 CEST
Investigating - Some of our services are experiencing unavailability issues, see list of components affected for details.

We are working on recovering from the situation.
Jun 16, 15:45 CEST
Jun 15, 2025
Third party maintenance - Norwegian BankID
Completed - The scheduled maintenance has been completed.
Jun 15, 02:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 00:00 CEST
Scheduled - One of Norwegian BankIDs vendors is performing maintenance. During the maintenance window, both Activation and Authentication with the BankID App might experience periodic instability.
Jun 5, 11:58 CEST
Jun 14, 2025

No incidents reported.

Jun 13, 2025
Third party maintenance - Norwegian BankID
Completed - The scheduled maintenance has been completed.
Jun 13, 17:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 14:00 CEST
Scheduled - Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Jun 13, 13:03 CEST
Jun 12, 2025
Availability issues
Resolved - This incident has been resolved.
Jun 12, 21:35 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 12, 21:18 CEST
Identified - The issue has been identified.

We are continuing to monitor the situation.
Jun 12, 20:51 CEST
Update - We are continuing to investigate this issue.
Jun 12, 20:32 CEST
Investigating - Some of our services are experiencing unavailability issues, see list of components affected for details.

We are working on recovering from the situation.
Jun 12, 20:27 CEST
Jun 11, 2025
Third party maintenance - Buypass
Completed - The scheduled maintenance has been completed.
Jun 11, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 04:00 CEST
Scheduled - Buypass will have a scheduled maintenance during the time period. Their services will be unavailable two times for approximately 1-2 minutes.
Jun 5, 12:00 CEST
Jun 10, 2025
Incident on Digital Evidence Management (DEM)
Resolved - This incident has been resolved.
Jun 10, 21:07 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 10, 20:35 CEST
Identified - The issue has been identified and a fix is being implemented.
Jun 10, 20:30 CEST
Investigating - We are currently investigating this issue.
Jun 10, 20:20 CEST
Degraded performance for Signicat VideoID
Resolved - This incident has been resolved.
Jun 10, 17:38 CEST
Monitoring - We see improved performance, but will monitor the situation.
Jun 10, 17:05 CEST
Update - We are continuing to investigate this issue.
Jun 10, 16:55 CEST
Update - We are continuing to investigate this issue.
Jun 10, 16:48 CEST
Investigating - We are currently investigating this issue.
Jun 10, 15:54 CEST
Degraded performance for Signicat VideoID
Resolved - This incident has been resolved.
Jun 10, 15:38 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 10, 15:22 CEST
Investigating - We are currently investigating this issue.
Jun 10, 15:11 CEST
Incident on 3rd party service - MitID
Resolved - This incident has been resolved.
Jun 10, 09:44 CEST
Update - MitID is operational and we will continue monitoring.
Jun 10, 09:18 CEST
Monitoring - An incident is currently affecting MitID

We are monitoring their progression towards resolution.
Jun 10, 08:53 CEST
Jun 9, 2025
Incident on 3rd party service - Freja eID
Resolved - This incident has been resolved.
Jun 9, 21:05 CEST
Update - We see improvement in performance, but will continue to monitor.
Jun 9, 20:32 CEST
Monitoring - Continuing monitoring.
Jun 9, 18:12 CEST
Investigating - An incident is currently affecting Freja eID.

Our connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Jun 9, 18:05 CEST
Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025
Incident on 3rd party service - Norwegian BankID
Resolved - This incident has been resolved.
Jun 6, 20:24 CEST
Monitoring - An incident is currently affecting Norwegian BankID

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Jun 6, 19:52 CEST
Jun 5, 2025
Degraded performance for Signicat VideoID
Resolved - This incident has been resolved.
Jun 5, 18:13 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 5, 17:54 CEST
Investigating - We are currently investigating this issue.
Jun 5, 17:33 CEST
Third party maintenance - FTN S-Bank
Completed - The scheduled maintenance has been completed.
Jun 5, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 22:00 CEST
Scheduled - S-Bank's electronic service channels will be closed for maintenance as follows:

S-Bank's online banking service and S-mobiili will be closed for a system update on 4. June. During this time, S-Bank’s online banking service and S-mobiili will be out of service and S-Bank’s electronic identification is not available for electronic services. 

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
May 28, 12:22 CEST
Jun 4, 2025
Instability issues for Enterprise Platform
Resolved - The incident has been resolved but some existing signature requests might be affected.
Jun 4, 14:24 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 4, 13:57 CEST
Update - We are continuing to investigate this issue.
Jun 4, 13:36 CEST
Investigating - We are seeing some instability on the platform and we are currently investigating an potential issue on our Enterprise platform.
Jun 4, 13:15 CEST
Third party maintenance - Norwegian BankID
Completed - The scheduled maintenance has been completed.
Jun 4, 03:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 01:00 CEST
Scheduled - Please be informed that Norwegian BankID will be undergoing a scheduled maintenance during this time.
Users might expect slight instabilities.
May 22, 08:49 CEST
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