All Systems Operational

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Welcome to Signicat's status page!

eID Hub - eIDs ? Operational
.beID ? Operational
Buypass ? Operational
DigiD ? Operational
eHerkenning ? Operational
Email OTP ? Operational
Estonian ID Card ? Operational
Finnish Bank eIDs (FTN) ? Operational
Freja eID ? Operational
ID-Porten ? Operational
iDIN ? Operational
itsme ? Operational
MitID ? Operational
MobileID (OIDC) ? Operational
mojeID ? Operational
Norwegian BankID ? Operational
Personalausweis ? Operational
Samleikin ? Operational
Siths ? Operational
Smart-ID ? Operational
SMS OTP ? Operational
SPID ? Operational
Swedish BankID ? Operational
Suomi.fi e-identification ? Operational
Swisscom AIS Operational
Swisscom with nPA onboarding Operational
yes® Operational
eID Hub - Authentication protocols ? Operational
OpenID Connect ? Operational
SAML 2.0 ? Operational
Authentication API ? Operational
Enterprise Electronic Signatures ? Operational
Sign API ? Operational
PackagingService ? Operational
ArchiveService ? Operational
DocumentService ? Operational
SDS ? Operational
SealingService ? Operational
Qualified Timestamps (QTSA) ? Operational
Express Signature ? Operational
Signature API ? Operational
ID Document and Biometric Verification ? Operational
eIDV Provider: Signicat Paper ? Operational
eIDV Provider: Signicat PictureID ? Operational
eIDV Provider: Signicat VideoID ? Operational
eIDV Provider: Onfido ? Operational
eIDV Provider: ReadID ? Operational
Assure API ? Operational
WebID ? Operational
ReuseID ? Operational
ReuseID API ? Operational
Assure API ? Operational
eIDV Provider: Signicat VideoID ? Operational
MobileID ? Operational
Data Verification ? Operational
BankID AML Operational
Brønnøysund Operational
Folkeregisteret Operational
Infotorg Operational
Kamer Van Koophandel (KvK) Operational
SurePay Operational
Data Verification (Express) ? Operational
Creditsafe Operational
Dun & Bradstreet (formerly Bisnode) Operational
Ongoing Monitoring ? Operational
DSF Norway Operational
DVV Finland Operational
SPAR Sweden Operational
Trapets Operational
Global Solutions Identity Platform Operational
Onboarding API - eIDV Operational
Onboarding API - eID Hub Operational
Onboarding API - Signing Operational
Open Banking Hub Operational
MobileID ? Operational
Digital Evidence Management ? Operational
Signicat Identity Broker ? Operational
OwnIdP ? Operational
My Signicat ? Operational
Signicat dashboard ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Third party maintenance - Norwegian BankID App May 17, 2025 00:00-03:00 CEST

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Posted on May 12, 2025 - 16:25 CEST

Third party maintenance - Norwegian BankID May 19, 2025 22:00 - May 20, 2025 06:00 CEST

BankID will be performing scheduled maintenance during the announced timeframe. Brief interruptions may occur in the affected services.

Impacted Components:
BankID Signing, BankID Authentication, BankID RA Interface, and Anti Fraud

Please note: RA-related activities may experience a short delay at the start of the maintenance window.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Posted on May 09, 2025 - 12:09 CEST

Third party maintenance - WebID May 21, 2025 00:15-06:15 CEST

WebID will perform a maintenance on their systems. The maintenance work serves the security, up-to-dateness and performance of their infrastructure. During the maintenance window, the WebID file response will be suspended. The file response will be automatically resumed after the maintenance is completed.
Posted on May 07, 2025 - 15:20 CEST

Third party maintenance - Enterprise platform Jun 17, 2025 00:00-02:00 CEST

Signicats hosting provider for Enterprise platform will be conducting a scheduled maintenance. Although we aim to ensure operational availability, there is a certain risk for brief periods of downtime and instability during the maintenance period.
Posted on Mar 28, 2025 - 13:59 CET
May 13, 2025
Third party maintenance - Norwegian BankID App
Completed - The scheduled maintenance has been completed.
May 13, 02:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 01:00 CEST
Scheduled - Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
May 12, 13:47 CEST
Third party maintenance - Enterprise platform
Completed - The scheduled maintenance has been completed.
May 13, 02:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 00:00 CEST
Scheduled - Signicats hosting provider for Enterprise platform will be conducting a scheduled maintenance. Although we aim to ensure operational availability, there is a certain risk for brief periods of downtime and instability during the maintenance period.
Mar 28, 13:58 CET
May 12, 2025

No incidents reported.

May 11, 2025
Third party maintenance - FTN OP
Completed - The scheduled maintenance has been completed.
May 11, 05:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 20:00 CEST
Scheduled - Due to scheduled maintenance, OP’s digital services, electronic identification, and online payments may experience intermittent disruptions.

Please note: This maintenance will not affect payment card usage or cash withdrawals.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
May 9, 12:02 CEST
May 10, 2025
Logius BSNk platform migration
Completed - The scheduled maintenance has been completed.
May 10, 17:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 17:00 CEST
Scheduled - On Friday, May 9, 2025, preparatory work will take place in preparation for the migration on Saturday.

The migration has been scheduled over the weekend to minimize the impact on daily operations.
Key Points:

DNS Change

The DNS change is scheduled for Friday, May 9, 2025, after 17:00.
It may take up to 24 hours for the change to fully propagate.
As a result, BSNk will no longer be accessible from Friday, May 9, after 17:00.

Migration

The actual migration will take place on Saturday, May 10, 2025.
After the transition, you will be connected to BSNkPP in production on the new Picard platform.

Go-Live

Once the migration is successfully completed on Saturday, May 10, we expect you to verify that all functionalities are working as expected.
Mar 14, 12:28 CET
Third party maintenance - Data Verification source FI-BISNODE
Completed - The scheduled maintenance has been completed.
May 10, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 00:00 CEST
Scheduled - This is to inform about an upcoming maintenance activity at Bisnode that is scheduled to take place from May 10th to 12:00 PM and May 11th, 06:00 AM CEST.

During this period, its anticipated to have a downtime.
May 5, 13:06 CEST
May 9, 2025
Incident on 3rd party service - IDPorten
Resolved - This incident has been resolved.
May 9, 14:30 CEST
Monitoring - An incident is currently affecting Norwegian BankID ID-Porten

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
May 9, 13:05 CEST
Incident on 3rd party service - eHerkenningen
Resolved - The issue has been found to be unrelated to Signicat delivery of eHerkenningen and the product is working as expected.
May 9, 10:44 CEST
Monitoring - An incident is currently affecting eHerkenningen

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
May 9, 10:31 CEST
May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025
Scheduled maintenance: platform operations
Completed - The scheduled maintenance has been completed.
May 6, 04:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 01:00 CEST
Scheduled - We will be undergoing scheduled maintenance on our Enterprise platform and there may be brief periods of instability.
Apr 28, 15:03 CEST
May 5, 2025
Incident on 3rd party service - Freja eID
Resolved - This incident has been resolved.
May 5, 15:47 CEST
Update - The issue has been fixed, and we will continue to monitor the issue.
May 5, 15:22 CEST
Monitoring - An incident is currently affecting Freja eID

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
May 5, 14:18 CEST
May 4, 2025

No incidents reported.

May 3, 2025
Third party maintenance - DK-CVR
Completed - The scheduled maintenance has been completed.
May 3, 18:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 06:00 CEST
Scheduled - Danish business registry would be unavailable during the time period due to planned maintenance activity.

This will affect the following products:
- mitid-private-business
- Data Verification source dk-cvr
Apr 24, 14:12 CEST
May 2, 2025

No incidents reported.

May 1, 2025
Incident on 3rd party service - MitID
Resolved - This incident has been resolved.
May 1, 15:26 CEST
Update - A fix has been implemented and we are monitoring the results
May 1, 14:56 CEST
Monitoring - An incident is currently affecting MitID

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
May 1, 14:30 CEST
Apr 30, 2025
Incident on 3rd party service - MitID
Resolved - Success rate returned to normal.
Apr 30, 23:48 CEST
Update - MitID is operational, but with degraded performance. We will continue monitoring.
Apr 30, 22:10 CEST
Update - MitID is operational again.

We will continue monitoring.
Apr 30, 21:23 CEST
Monitoring - An incident is currently affecting MitID

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Apr 30, 21:04 CEST
Update - We are continuing to investigate this issue.
Apr 30, 20:47 CEST
Investigating - We are currently investigating this issue.
Apr 30, 20:47 CEST
Express Sign API degradation
Resolved - Incident resolved.
Apr 30, 20:41 CEST
Monitoring - Express Sign API saw performance issues related to document creation between 19:20 and 20:30 CEST.
Apr 30, 20:41 CEST
Identified - The issue has been identified and a fix is being implemented.
Apr 30, 20:40 CEST
Incident on 3rd party service - Norwegian BankID
Resolved - This incident has been resolved.
Apr 30, 16:31 CEST
Update - Norwegian BankID is operational again.

We will continue monitoring.
Apr 30, 15:58 CEST
Monitoring - An incident is currently affecting Norwegian BankID

We are monitoring their progression towards resolution.
Apr 30, 15:24 CEST
Incident on 3rd party service - Norwegian BankID
Resolved - This incident has been resolved.
Apr 30, 14:56 CEST
Update - The issue has been resolved.
Apr 30, 14:40 CEST
Monitoring - An incident is currently affecting Norwegian BankID

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Apr 30, 14:13 CEST
Third party maintenance - WebID
Completed - The scheduled maintenance has been completed.
Apr 30, 05:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 30, 00:30 CEST
Scheduled - During the maintenance window downtime is expected.
Apr 15, 18:54 CEST
Third party maintenance - Norwegian BankID
Completed - The scheduled maintenance has been completed.
Apr 30, 01:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 23:30 CEST
Scheduled - BankID App and Biometric users might experience periodic instabilities might be seen during the change window.

Our eID connection towards this 3rd party service is running but can experience issues as a result of their maintenance.
Apr 29, 10:00 CEST
Apr 29, 2025
Stopped video verification
Resolved - This incident has been resolved.
Apr 29, 08:26 CEST
Monitoring - Verification time has returned to regular levels.
Apr 28, 23:41 CEST
Update - A major power outage across parts of Spain, Portugal, and southern France has disrupted video verification services. Our technical teams are monitoring the situation and working to minimize disruptions.
Apr 28, 22:52 CEST
Update - We are continuing to work on a fix for this issue.
Apr 28, 22:31 CEST
Update - A major power outage has occurred across parts of Spain, Portgual and northern France today. As a result, video verification is not operational. Our technical teams are actively monitoring the situation and working to minimize disruptions.
Apr 28, 15:06 CEST
Update - We are continuing to work on a fix for this issue.
Apr 28, 15:05 CEST
Update - A major power outage has occurred across parts of Spain, Portgual and northern France today. As a result, video verification is not operational. Our technical teams are actively monitoring the situation and working to minimize disruptions.
Apr 28, 15:01 CEST
Update - We are continuing to work on a fix for this issue.
Apr 28, 14:23 CEST
Identified - Power outage in Spain caused video verification by agents stopped
Apr 28, 14:06 CEST
Investigating - We are currently investigating this issue.
Apr 28, 13:55 CEST
Third party maintenance - WebID
Completed - The scheduled maintenance has been completed.
Apr 29, 05:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 00:30 CEST
Scheduled - During the maintenance window downtime is expected.
Apr 15, 18:53 CEST
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