All Systems Operational

About This Site

Welcome to Signicat's status page!

Enterprise eID methods ? Operational
Norwegian BankID ? Operational
Norwegian BankID on Mobile ? Operational
Swedish BankID ? Operational
Nemid ? Operational
Finnish Bank eIDs (FTN) ? Operational
Mobiilivarmenne ? Operational
iDIN ? Operational
itsme ? Operational
Buypass ? Operational
.beID ? Operational
Estonian ID ? Operational
Dutch DigiD ? Operational
Freja eID ? Operational
MobileID App ? Operational
MitID ? Operational
Verimi ? Operational
Email OTP ? Operational
Danish Digital Signature (OCES) ? Operational
MobileID InApp ? Operational
Personalausweis ? Operational
Samleikin ? Operational
Smart-ID ? Operational
SMS OTP ? Operational
Suomi.fi e-identification ? Operational
Swisscom AIS ? Operational
Swisscom with nPA onboarding ? Operational
WebID ? Operational
yes® ? Operational
ID-Porten ? Operational
Siths ? Operational
Enterprise Electronic Signatures ? Operational
Sign API ? Operational
PackagingService ? Operational
ArchiveService ? Operational
DocumentService ? Operational
SDS ? Operational
SealingService ? Operational
Qualified Timestamps (QTSA) ? Operational
Enterprise Registry Lookups ? Operational
BankID AML ? Operational
Brønnøysund ? Operational
Folkeregisteret ? Operational
Infotorg ? Operational
Kamer Van Koophandel (KvK) ? Operational
SurePay ? Operational
Enterprise Identity Proofing ? Operational
eIDV Provider: Onfido ? Operational
eIDV Provider: Electronic ID ? Operational
eIDV Provider: ReadID ? Operational
eIDV Provider: Signicat Paper ? Operational
Assure API ? Operational
Express Signature ? Operational
Signature API ? Operational
Express Registry Lookups ? Operational
Data Verification ? Operational
Ongoing Monitoring ? Operational
Express Identity Proofing ? Operational
Authentication API ? Operational
Express Services Operational
Deposit ? Operational
Merchantsign ? Operational
Share ? Operational
Sign Portal ? Operational
Enterprise Customer Portal ? Operational
eHerkenningsmakelaar ? Operational
OwnIdP Operational
Signicat Identity Broker Operational
My Signicat Operational
Global Solutions Identity Platform Operational
Onboarding API - eIDV Operational
Onboarding API - eID Hub Operational
Onboarding API - Signing Operational
Open Banking Hub Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Due to maintenance work, there could be occasional service breaks in OP's digital services, identification and online payments. 
The maintenance work will have no effect on payment card functions or cash withdrawals. We apologise for the inconvenience.

Posted on Apr 19, 2024 - 15:39 CEST
Nordea will perform maintenance work Apr 21, 2024 01:00-05:30 CEST
Nordea will perform maintenance work over the weekend. Nordea credentials and authentication broker will be out of use on Sunday April 21, 01:00 – 05:30 EET.
Posted on Apr 18, 2024 - 15:54 CEST
Scheduled Maintenance - PEP/Sanction Monitoring

Ongoing Monitoring (Person Monitoring) for PEP/Sanctions would be having a scheduled maintenance as part of the upgrade planned at the source. During this afternoon, the person monitoring for Screening changes will be affected.

Test Environment: 15 April 2024, starting at 13:00 CET
Production Environment: 22 April 2024, starting at 13:00 CET

Posted on Apr 12, 2024 - 10:05 CEST
Upcoming scheduled maintenance notice

Norwegian BankID OIDC will undergo scheduled maintenance.
Periodic instabilities might be seen during the change window.

Start time: Apr 23, 00:00 CEST
Estimated duration: 6 hours

Posted on Apr 18, 2024 - 10:49 CEST
Maintenance of SK services Apr 25, 2024 22:00 - Apr 26, 2024 00:00 CEST
Maintenance works will cause up to 30-minute interruption in the following services:

Estonian Mobile-ID usage and provisioning of new documents
Smart-ID usage and registration of new accounts
Maintenance works will provide more confidentiality, integrity and availability to assure the quality of our services.
We will do everything we can to keep the disruptions as short as possible.
Should you need help in the future, please do not hesitate to contact us support@skidsolutions.eu

Posted on Apr 18, 2024 - 12:01 CEST
Past Incidents
Apr 19, 2024

No incidents reported today.

Apr 18, 2024
Resolved - The incident has been resolved, and confirmed impacted by outage at third party HSM.
Incident lasted from 12:21 - 12:58 CEST.
Apologies for any inconvenience caused by this incident.
For further questions, please reach out to support@signicat.com

Apr 18, 13:27 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 18, 13:04 CEST
Update - Normal operations have been restored, monitoring.
Apr 18, 13:04 CEST
Update - Issue has been identified, recovery efforts are in progress.
Apr 18, 12:51 CEST
Update - We have concluded that FTN is not impacted by this.
Apr 18, 12:41 CEST
Identified - We have detected an issue towards an integration used by MitID and FTN authentication, packagingTask and createPackage request.

We are working on mitigating it.

Apr 18, 12:37 CEST
Resolved - All services are operational. Our engineers are monitoring the situation.
Apr 18, 12:40 CEST
Investigating - Currently we are experiencing performance issues on the preproduction Signicat Identity Broker. Our engineers are investigating the issue.
Apr 18, 12:35 CEST
Completed - The scheduled maintenance has been completed.
Apr 18, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 22:00 CEST
Scheduled - S-Bank's online banking service and S-mobiili will be closed for a system update on 17 April. During this time, S-Bank’s online banking service and S-mobiili will be out of service and S-Bank’s electronic identification is not available for electronic services.
Apr 15, 08:39 CEST
Apr 17, 2024
Apr 16, 2024

No incidents reported.

Apr 15, 2024
Resolved - The Signicat Identity Broker is stable again.
Apr 15, 13:02 CEST
Update - Currently the Signicat Identity Broker and all services with it are reachable again. Our engineers are still investigation the issue.
Apr 15, 11:45 CEST
Update - We are continuing to investigate this issue.
Apr 15, 10:43 CEST
Investigating - Currently we are experiencing some performance issues on the Signicat Identity Broker. Our engineers are investigating the matter.
Apr 15, 10:43 CEST
Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024
Completed - The scheduled maintenance has been completed.
Apr 10, 22:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 21:00 CEST
Update - We will be undergoing scheduled maintenance during this time.
Apr 2, 14:00 CEST
Scheduled - Product - Data Verification

Details:

On Wednesday evening April 10, 2024 there will be maintenance between 21:00 and 22:00 CET which can cause any inconvenience to customers.

Apr 2, 13:56 CEST
Resolved - This incident has been resolved.
Apr 10, 19:23 CEST
Identified - Previous attempted fix did not resolve the issue. Another fix is being implemented
Apr 10, 19:04 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 10, 18:30 CEST
Identified - The issue has been identified and a fix is being implemented.
Apr 10, 15:59 CEST
Investigating - Issue with FI-DVV (FInland population registry)
FI-DVV is failing in production due to SSL issue.
Team is looking into it.

Apr 10, 14:46 CEST
Apr 9, 2024

No incidents reported.

Apr 8, 2024
Resolved - This incident has been resolved.
Apr 8, 10:36 CEST
Update - We are continuing to monitor for any further issues.
Apr 8, 10:28 CEST
Monitoring - An incident is currently affecting Norwegian BankID

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are in monitoring their progression towards resolution.

Apr 8, 10:16 CEST
Apr 7, 2024

No incidents reported.

Apr 6, 2024
Completed - The scheduled maintenance has been completed.
Apr 6, 02:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 01:00 CEST
Scheduled - Nordea authentication broker and authentication methods will be unavailable.
Apr 5, 13:04 CEST
Apr 5, 2024

No incidents reported.