Signicat Status

FTN instabilities

Investigating - FTN Aktia are currently experiencing issues, we are investigating.
No other banks appears to be affected at the moment.
Jan 24, 11:59 CET

Enterprise eID methods Operational

Norwegian BankID Operational

Norwegian BankID on Mobile Operational

Swedish BankID Operational

Nemid Operational

Finnish Bank eIDs (FTN) Operational

Mobiilivarmenne Operational

iDIN Operational

itsme Operational

Buypass Operational

.beID Operational

Estonian ID Operational

Dutch DigiD Operational

Freja eID Operational

MobileID App Operational

MitID Operational

Verimi Operational

Email OTP Operational

Danish Digital Signature (OCES) Operational

MobileID InApp Operational

Personalausweis Operational

Samleikin Operational

Smart-ID Operational

SMS OTP Operational

Suomi.fi e-identification Operational

Swisscom AIS Operational

Swisscom with nPA onboarding Operational

WebID Operational

yes® Operational

Enterprise Electronic Signatures Operational

Sign API Operational

PackagingService Operational

ArchiveService Operational

DocumentService Operational

SDS Operational

SealingService Operational

Enterprise Registry Lookups Operational

BankID AML Operational

Brønnøysund Operational

Folkeregisteret Operational

Infotorg Operational

Kamer Van Koophandel (KvK) Operational

SurePay Operational

Enterprise Identity Proofing Operational

eIDV Provider: Onfido Operational

eIDV Provider: Electronic ID Operational

eIDV Provider: ReadID Operational

eIDV Provider: Signicat Paper Operational

Assure API Operational

Express Signature Operational

Signature API Operational

Express Registry Lookups Operational

Information API Operational

Person monitoring API Operational

Express Identity Proofing Operational

Authentication API Operational

Express Services Operational

Deposit Operational

Merchantsign Operational

Share Operational

Sign Portal Operational

Enterprise Customer Portal Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 25, 2022

No incidents reported today.

Jan 24, 2022

Unresolved incident: FTN instabilities.

Jan 23, 2022

No incidents reported.

Jan 22, 2022

No incidents reported.

Jan 21, 2022

No incidents reported.

Jan 20, 2022

NemID CPR match unstable

Resolved - This incident has been resolved.
Jan 20, 17:54 CET

Monitoring - Service is improving.
Jan 20, 17:48 CET

Investigating - NemID CPR match service unstable.
Issue is external to Signicat.
Jan 20, 17:37 CET

nbid-mobile instabilities

Resolved - This incident has been resolved.
Jan 20, 17:43 CET

Update - Issues appears to only affect Telia network.
We are continuing to investigate this issue.
Jan 20, 11:01 CET

Investigating - We are currently investigating this issue.
Jan 20, 10:58 CET

Jan 19, 2022

Incident Norwegian BankID Mobile

Resolved - This incident has been resolved.
Jan 19, 19:04 CET

Identified - Norwegian BankID on Mobile through Telia is currently experiencing degraded performance.
For further information by BankID see: https://www.bankid.no/status/
Jan 19, 08:54 CET

itsme connectivity issues

Resolved - This incident has been resolved.
Jan 19, 09:33 CET

Update - Itsme is still working on a fix for their issues.
Jan 18, 10:25 CET

Update - We are continuing to work on a fix for this issue.
Jan 17, 12:18 CET

Identified - Issues with itsme:

Since 11:15 (approx.) you may experience some slowness or connectivity problems with itsme® services.
We're investigating the cause and will provide an update as soon as we have more information available.

We apologize for the inconvenience.
Jan 17, 12:17 CET

Jan 18, 2022

BankID on Mobile has degraded performance

Resolved - This incident has been resolved.
Jan 18, 16:02 CET

Investigating - We are currently investigating this issue.
Jan 18, 15:53 CET

Onfido elevated error rate

Resolved - This incident has been resolved.
Jan 18, 11:44 CET

Monitoring - Onfido has have implemented a fix for this issue, and are experiencing higher turn around time
Jan 18, 11:35 CET

Investigating - We are currently investigating this issue.
Jan 18, 11:34 CET

Jan 17, 2022

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

Norwegian BankID on Mobile for Telia customers is not working properly

Resolved - This incident has been resolved.
Jan 13, 15:24 CET

Investigating - We are currently investigating this issue.
Jan 13, 08:55 CET

Jan 12, 2022

No incidents reported.

Jan 11, 2022

Scheduled service window for mobileID

Completed - The scheduled maintenance has been completed.
Jan 11, 05:30 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 00:30 CET

Update - We will be undergoing scheduled maintenance during this time.
Dec 21, 11:52 CET

Scheduled - INFORMATION
This is a notice about a scheduled service window at Signicat 2022-01-11 00:30-05:30 CET.

Planned work:
- MobileID backend service will be upgraded
- Our hosting provider will perform general maintenance on their systems

Expected impact:
- MobileID will have shorter periods of downtime within the service window timeframe
Dec 21, 11:34 CET