Signicat Status

ElectronicID identity verifications are failing

Update - Some verifications still fail, but the system is almost healthy
Feb 02, 2023 - 12:50 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Feb 01, 2023 - 15:26 CET

Update - We are continuing to investigate this issue.
Feb 01, 2023 - 11:43 CET

Investigating - We are currently investigating this issue.
Feb 01, 2023 - 09:00 CET

About This Site

Welcome to Signicat's status page!

Uptime over the past 90 days. View historical uptime.

Enterprise eID methods Operational

Norwegian BankID Operational

Norwegian BankID on Mobile Operational

Swedish BankID Operational

Nemid Operational

Finnish Bank eIDs (FTN) Operational

Mobiilivarmenne Operational

iDIN Operational

itsme Operational

Buypass Operational

.beID Operational

Estonian ID Operational

Dutch DigiD Operational

Freja eID Operational

MobileID App Operational

MitID Operational

Verimi Operational

Email OTP Operational

Danish Digital Signature (OCES) Operational

MobileID InApp Operational

Personalausweis Operational

Samleikin Operational

Smart-ID Operational

SMS OTP Operational

Suomi.fi e-identification Operational

Swisscom AIS Operational

Swisscom with nPA onboarding Operational

WebID Operational

yes® Operational

ID-Porten Operational

Siths Operational

Enterprise Electronic Signatures Operational

90 days ago

100.0 % uptime

Today

Sign API Operational

PackagingService Operational

ArchiveService Operational

DocumentService Operational

SDS Operational

SealingService Operational

Qualified Timestamps (QTSA) Operational

90 days ago

100.0 % uptime

Today

Enterprise Registry Lookups Operational

BankID AML Operational

Brønnøysund Operational

Folkeregisteret Operational

Infotorg Operational

Kamer Van Koophandel (KvK) Operational

SurePay Operational

Enterprise Identity Proofing Degraded Performance

eIDV Provider: Onfido Operational

eIDV Provider: Electronic ID Degraded Performance

eIDV Provider: ReadID Operational

eIDV Provider: Signicat Paper Operational

Assure API Operational

Express Signature Operational

Signature API Operational

Express Registry Lookups Operational

90 days ago

99.94 % uptime

Today

Information API Operational

90 days ago

99.95 % uptime

Today

Person monitoring API Operational

90 days ago

99.93 % uptime

Today

Express Identity Proofing Operational

Authentication API Operational

Express Services Operational

Deposit Operational

Merchantsign Operational

Share Operational

Sign Portal Operational

Enterprise Customer Portal Operational

eHerkenningsmakelaar Operational

90 days ago

100.0 % uptime

Today

OwnIdP Operational

90 days ago

100.0 % uptime

Today

Signicat Identity Broker Operational

90 days ago

100.0 % uptime

Today

My Signicat Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

S-Bank's electronic service channels will be closed for maintenance Feb 4, 2023 23:05 - Feb 5, 2023 05:00 CET

S-Bank's online banking service and S-mobiili will be closed for a system update. During this time, S-Bank’s online banking service and S-mobiili will be out of service and S-Bank’s electronic identification is not available for electronic services.
Posted on Jan 31, 2023 - 09:48 CET

Past Incidents

Feb 2, 2023

Signature/PAdES instabilities

Resolved - This incident has been resolved.
Feb 2, 11:31 CET

Monitoring - The issues have been confirmed resolved, although processes to package results to PAdES is currently operating with a backlog, the response-rate might therefore be prolonged.

Our apologies for the inconvenience caused by this incident.
Feb 2, 11:18 CET

Investigating - We are experienced instabilities with our PAdES/Signature solution, we are currently investigation this issue.
Feb 2, 09:21 CET

Maintenance affecting the following Express services

Completed - The scheduled maintenance has been completed.
Feb 2, 01:01 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 00:01 CET

Update - We will be undergoing scheduled maintenance during this time.
Jan 27, 10:30 CET

Scheduled - Some downtime is expected for the following services:
* Express PAdES packaging service (PAdES creation will be delayed for signatures)
* Deposit API
* Person Monitor
Jan 27, 08:18 CET

Feb 1, 2023

Some Express services unavailable

Resolved - This incident has been resolved.
Feb 1, 21:48 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Feb 1, 21:01 CET

Identified - The issue has been identified and a fix is being implemented.
Feb 1, 20:41 CET

Investigating - We are currently investigating this issue.
Feb 1, 19:48 CET

Jan 31, 2023

MitID Instabilities

Resolved - The instability is external to Signicat and MitID is currently operating as expected again.
MitID experienced reduced success-rate between 19:07 - 19:30 CET
Jan 31, 19:32 CET

Investigating - MitID is currently operating with some instabilities. We are investigating.
Jan 31, 19:27 CET

Jan 30, 2023

MitId - Scheduled maintenance

Completed - The scheduled maintenance has been completed.
Jan 30, 10:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 11:45 CET

Scheduled - Due to planned system upgrades outside Nets from 10:00 a.m. on Sunday, January 29, to 10:00 a.m. on Monday, January 30 there will not be access from the MitID environment to the CPR databases.

This also means that some functionality in the MitID RA portal will not be available and enrolment of MitID users might not be possible during this time period.
Jan 29, 11:42 CET

Jan 29, 2023

MitID Instabilities

Resolved - This incident has been resolved.
Jan 29, 23:00 CET

Update - -
Jan 29, 23:00 CET

Update - Normal traffic again.
Jan 29, 22:43 CET

Monitoring - -
Jan 29, 22:34 CET

Investigating - We are seeing failed MitID transactions; the problem is on MitID's side, we'll monitor the situation and update this incident.
Do also note Nets, who's running MitID, is currently doing system maintenance, see https://status.signicat.com/incidents/l9cwky7gd469
Jan 29, 22:32 CET

Jan 28, 2023

No incidents reported.

Jan 27, 2023

iDIN Preproduction is not available

Resolved - This incident has been resolved.
Jan 27, 14:50 CET

Investigating - We are currently investigating this issue.
Jan 27, 11:40 CET

Jan 26, 2023

No incidents reported.

Jan 25, 2023

Authentication instabilities (Express)

Resolved - This incident has been resolved.
Jan 25, 21:20 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 25, 20:36 CET

Update - We are continuing to investigate this issue.
Jan 25, 20:17 CET

Investigating - Users may experience errors when authenticating with Express OpenID Connect. We are currently investigating the issue.
Jan 25, 20:16 CET

Unable to access Azure Portal

Resolved - This incident has been resolved.
Jan 25, 09:59 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 25, 09:22 CET

Identified - The issue has been identified and a fix is being implemented.
Jan 25, 09:22 CET

Update - We are continuing to investigate this issue.
Jan 25, 09:04 CET

Investigating - We are currently investigating this issue.
Jan 25, 08:57 CET

Jan 24, 2023

Incident: Authentication using Aktia within suomi.fi

Resolved - An incident occured at Aktia Bank on January 24th, between 09:00 and 10:00.
Authentification with suomi.fi was blocked, but the incident did not impact other authentication methods.
The incident was resolved, and Aktia as authentication method in suomi.fi authentication again works as expected.
Our apologies for any inconvenience this may have caused.

https://dvv.fi/-/hairiotiedote-aktia-24012023?languageId=sv_SE
Jan 24, 09:00 CET

Jan 23, 2023

BankID AML is currently experiencing issues

Resolved - This incident has been resolved.
Jan 23, 13:11 CET

Investigating - Vipps AML is down, this affects customers using info lookups through signature and ID API.
Jan 23, 09:58 CET

Jan 22, 2023

Oma Säästöpankki Oyj - Scheduled maintenance

Completed - The scheduled maintenance has been completed.
Jan 22, 11:01 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 04:00 CET

Scheduled - Oma Säästöpankki's online services will be out of service on Sunday 22 January 2023 from 5:00 a.m. to 12:00 p.m. Finnish time.

During the outage, Oma Säästöpankki's identification service is not in use. We apologize for the inconvenience caused by the outage.
Jan 19, 13:33 CET

Maintenance work will be performed on Samlink

Completed - The scheduled maintenance has been completed.
Jan 22, 11:01 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 04:00 CET

Scheduled - The maintenance will cause an interruption in the services of the following banks:

Aktia Bank Plc
Bonum Bank Plc
Central Bank of Savings Banks Finland Plc
Handelsbanken (Finland)
Oma Savings Bank Plc
POP Banks
Savings Banks
Jan 17, 13:13 CET

Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.

Jan 19, 2023

No incidents reported.

About This Site

Related