Signicat Status

Third party maintenance - KVK

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 08, 2025 - 06:00 CET

Scheduled - Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.

During this maintenance period, you may experience disruption of service towards the KVK API and the KVK Dataservice.
Nov 8, 2025 06:00-14:00 CET

About This Site

Welcome to Signicat's status page!

eID Hub - eIDs Operational

Audkenni App Operational

.beID Operational

Buypass Operational

Czech Bank iD Operational

DigiD Operational

DigiD CombiConnect Operational

eHerkenning Operational

eParaksts Operational

Email OTP Operational

Estonian ID Card Operational

Finnish Bank eIDs (FTN) Operational

Freja eID Operational

ID-Porten Operational

iDIN Operational

itsme Operational

MitID Operational

MobileID (OIDC) Operational

mojeID Operational

Norwegian BankID Operational

Personalausweis Operational

Samleikin Operational

Siths Operational

SK Mobile-ID Operational

Smart-ID Operational

SMS OTP Operational

SPID Operational

Swedish BankID Operational

Suomi.fi e-identification Operational

Swisscom AIS Operational

yes® Operational

eID Hub - Authentication protocols Operational

OpenID Connect Operational

SAML 2.0 Operational

Authentication API Operational

Enterprise Electronic Signatures Operational

Sign API Operational

PackagingService Operational

ArchiveService Operational

DocumentService Operational

SDS Operational

SealingService Operational

Qualified Timestamps (QTSA) Operational

Express Signature Operational

Signature API Operational

ID Document and Biometric Verification Operational

eIDV Provider: Signicat Paper Operational

eIDV Provider: Signicat PictureID Operational

eIDV Provider: Signicat VideoID Operational

eIDV Provider: Onfido Operational

eIDV Provider: ReadID Operational

Assure API Operational

WebID Operational

eIDV Provider: FaceTec Operational

ReuseID Operational

ReuseID API Operational

Assure API Operational

eIDV Provider: Signicat VideoID Operational

MobileID Operational

Passkeys Operational

Data Verification Under Maintenance

BankID AML Operational

Brønnøysund Operational

Folkeregisteret Operational

Infotorg Operational

Kamer Van Koophandel (KvK) Under Maintenance

SurePay Operational

Data Verification Operational

Creditsafe Operational

Dun & Bradstreet (formerly Bisnode) Operational

OpenRegisters (Kausate) Operational

Ongoing Monitoring Operational

DSF Norway Operational

DVV Finland Operational

SPAR Sweden Operational

Trapets Operational

Global Solutions Identity Platform Operational

Onboarding API - eIDV Operational

Onboarding API - eID Hub Operational

Onboarding API - Signing Operational

Open Banking Hub Operational

Dokobit by Signicat Operational

Portal and Portal API Operational

Universal API Operational

Documents Gateway Operational

Identity Gateway Operational

Documents API Operational

Identity API Operational

MobileID Operational

Digital Evidence Management Operational

Signicat Identity Broker Operational

Sign API v2 Operational

OwnIdP Operational

My Signicat Operational

Signicat dashboard Operational

Express Authentication API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Third party maintenance - FTN S-Bank Nov `8`, `2025` `20:00` - Nov `9`, `2025` `07:00` CET

S-Bank's online banking service and S-mobiili will be closed for a system update. During this time, S-Bank’s online banking service and S-mobiili will be out of service and S-Bank’s electronic identification is not available for electronic services.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Posted on Oct 31, 2025 - 13:49 CET

Third party maintenance - Norwegian BankID Nov `9`, `2025` `00:00`-`02:00` CET

Norwegian BankID will carry out a scheduled maintenance on the 9th of November. Users may experience brief interruptions in activation and authentication when using the app.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Posted on Nov 07, 2025 - 15:39 CET

Third party maintenance - DigiD Nov `10`, `2025` `00:00`-`06:00` CET

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Posted on Oct 28, 2025 - 12:23 CET

Signicat hosting provider maintenance - Enterprise platform Nov `11`, `2025` `00:00`-`02:00` CET

Signicats hosting provider for Enterprise platform will be conducting a scheduled maintenance. Although we aim to ensure operational availability, there is a certain risk for brief periods of downtime and instability during the maintenance period.
Posted on Oct 03, 2025 - 11:30 CEST

Third party maintenance - SK ID Solutions Nov `13`, `2025` `22:00` - Nov `14`, `2025` `01:30` CET

Please be advised that SK ID Solutions will be performing scheduled maintenance on their IT infrastructure.

During this time, the Lithuanian Mobile-ID and Estonian Mobile-ID services may experience short interruptions.

This maintenance aims to improve the confidentiality, integrity, and availability of their services. They will do their utmost to keep any disruptions as brief as possible.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Posted on Nov 06, 2025 - 12:51 CET

Third party maintenance - Norwegian BankID Nov `20`, `2025` `23:00` - Nov `21`, `2025` `06:00` CET

Scheduled maintenance on RA Interface BankID

BankID will be undergoing scheduled maintenance during this time.
There is intermittent impact expected during the maintenance.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Posted on Nov 06, 2025 - 13:24 CET

Signicat hosting provider maintenance - Enterprise platform Dec `9`, `2025` `00:00`-`02:00` CET

Past Incidents

Nov 8, 2025

Unresolved incident: Third party maintenance - KVK.

Nov 7, 2025

VideoID instability

Resolved - This incident has been resolved.
Nov 7, 15:03 CET

Update - We are continuing to monitor for any further issues.
Nov 7, 14:22 CET

Monitoring - A fix has been implemented and we are monitoring the results
Nov 7, 14:09 CET

Update - We are continuing to investigate the issue.
Nov 7, 13:51 CET

Update - We are continuing to investigate the issue.
Nov 7, 13:34 CET

Investigating - We are currently experiencing instabilites regarding VideoID. We are investigating the issue.
Nov 7, 13:15 CET

Nov 6, 2025

No incidents reported.

Nov 5, 2025

Incident on 3rd party service - Norwegian BankID

Resolved - This incident has been resolved.
Nov 5, 14:22 CET

Update - We are continuing to monitor for any further issues.
Nov 5, 14:03 CET

Monitoring - An incident is currently affecting Norwegian BankID
Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Nov 5, 13:42 CET

Third party maintenance - FTN S-Bank

Completed - The scheduled maintenance has been completed.
Nov 5, 05:30 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 23:30 CET

Scheduled - maintenance work will be carried out in S-mobile, online banking and on S-Bank's website. During the maintenance work, there may be occasional interruptions in S-mobile, online banking, s-pankki.fi website and in S-Bank's electronic identification with online banking credentials or S-mobile identification.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Oct 31, 13:47 CET

Third party maintenance - Norwegian BankID

Completed - The scheduled maintenance has been completed.
Nov 5, 00:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 23:00 CET

Scheduled - During this maintenance window, BankID OIDC Clients will be updated to API version 4.
No downtime is expected during the window.

For more details, see the full notice at https://developer.bankid.no/bankid-oidc-provider/important-updates-04-2025/

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Nov 4, 12:19 CET

Nov 4, 2025

Nov 3, 2025

Third party maintenance - MitID

Completed - The scheduled maintenance has been completed.
Nov 3, 19:30 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 17:30 CET

Scheduled - Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Oct 29, 12:27 CET

Degraded performance - Suomi.fi

Resolved - This incident has been resolved.
Nov 3, 14:17 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 3, 13:46 CET

Identified - The issue has been identified and a fix is being implemented.
Nov 3, 13:34 CET

Investigating - We are currently observing degraded performance with suomi.fi, affecting integrations on api.signicat.com endpoints. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
Nov 3, 11:00 CET

Third party maintenance - WebID

Resolved - This incident has been resolved.
Nov 3, 00:26 CET

Monitoring - WebID data centre are carrying out maintenance work.

The work will affect the WebID productive environment. The system will be unavailable while the maintenance is carried out.
Components affected:
WebID Products (AccountID, AutoID, avsID, eID, SignID, SignID Direct, TrueID, VideoID, VisualID).

Our connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Nov 3, 00:00 CET

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

Degraded performance - Headless Auth-API

Resolved - This incident has been resolved.
Oct 31, 16:49 CET

Update - We are continuing to monitor for any further issues.
Oct 31, 16:45 CET

Update - We are continuing to monitor for any further issues.
Oct 31, 16:27 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 31, 16:17 CET

Update - We are continuing to investigate this issue.
Oct 31, 16:05 CET

Investigating - We are currently observing degraded performance with headless, affecting integrations on API endpoints. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
Oct 31, 15:51 CET

Degraded performance - Sign API v2

Resolved - This incident has been resolved.
Oct 31, 15:01 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 31, 14:40 CET

Investigating - We are currently observing degraded performance with Sign API v2. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
Oct 31, 14:32 CET

Oct 30, 2025

Service Disruption for Data Verification - Bolagsverket

Resolved - This incident has been resolved.
Oct 30, 11:42 CET

Identified - The issue has been identified and a fix is being implemented.
Oct 30, 10:20 CET

Investigating - We are currently observing an outage affecting Data Verification - Bolagsverket. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
Oct 30, 09:38 CET

Incident on 3rd party services - Smart ID & SK Mobile ID

Resolved - This incident has been resolved.
Oct 30, 08:55 CET

Update - We’re observing recovery on Smart-ID and SK Mobile-ID following mitigating actions from the third party providers.

We will continue to monitor for any further issues.
Oct 30, 08:28 CET

Monitoring - An incident is currently affecting Smart ID and SK Mobile ID

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Oct 30, 08:06 CET

Oct 29, 2025

Incident on 3rd party service - Norwegian BankID

Resolved - This incident has been resolved.
Oct 29, 23:52 CET

Update - The incident is still ongoing, with Norwegian BankID having degraded performance. We are continuing to monitor the situation.
Oct 29, 18:31 CET

Update - We are seeing increased performance for Norwegian BankID. We will continue monitoring.
Oct 29, 17:42 CET

Update - We are continuing to monitor the situation. Signature APIs are also affected by the 3rd party incident.
Oct 29, 17:15 CET

Monitoring - An incident is currently affecting Norwegian BankID.

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Oct 29, 16:53 CET

Degraded performance - Express Authentication API

Resolved - This incident has been resolved.
Oct 29, 21:57 CET

Monitoring - We have confirmed issue with a 3rd party. We will continue monitoring.
Oct 29, 17:45 CET

Investigating - We are currently observing degraded performance with Express Authentication API. We believe this is due to a 3rd party incident, but we are continuing to look into the issue.
Oct 29, 17:38 CET

Intermittent performance issues affecting Sign API and QTSA

Resolved - This incident has been resolved.
Oct 29, 16:18 CET

Update - We are continuing to monitor for any further issues.
Oct 29, 14:51 CET

Monitoring - Services have been stabilized, but we are continuing to monitor and implement measures to ensure normal operations are fully restored.
Oct 29, 13:52 CET

Investigating - We are currently observing intermittent performance issues affecting the Sign API and QTSA components. Some integrations on signature.signicat.com endpoints may experience delayed responses or timeouts.

Our incident response team has been engaged and is actively investigating the root cause. Services have been stabilized in the short term, but we are continuing to monitor and implement measures to ensure normal operations are fully restored.
Oct 29, 13:18 CET

Third party maintenance - DigiD

Completed - The scheduled maintenance has been completed.
Oct 29, 04:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 23:00 CET

Scheduled - Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Oct 28, 12:21 CET

Third party maintenance - Norwegian BankID OIDC

Completed - The scheduled maintenance has been completed.
Oct 29, 01:30 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 23:30 CET

Scheduled - Norwegian BankID will carry out a scheduled maintenance for OpenID Connect. Periodic instabilities might be seen during the change window.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Oct 28, 15:35 CET

Degraded performance - Signicat Timestamping service

Resolved - This incident has been resolved.
Oct 29, 00:45 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 29, 00:30 CET

Investigating - We are currently observing degraded performance with Signicat Timestamping service. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
Oct 29, 00:00 CET

Incident on 3rd party service - FTN (api.signicat.com)

Resolved - This incident has been resolved.
Oct 29, 00:02 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 28, 23:30 CET

Investigating - An incident is currently affecting FTN for integrations on api.signicat.com endpoints.

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Oct 28, 22:50 CET

Oct 28, 2025

Degraded Performance for Signicat Enterprise integrations

Resolved - This incident has been resolved.
Oct 28, 23:35 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 28, 23:30 CET

Investigating - We are currently investigating an potential issue on our Enterprise platform.
Oct 28, 22:40 CET

Third party maintenance - eHerkenning (BSNk)

Completed - The scheduled maintenance has been completed.
Oct 28, 21:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 17:00 CET

Scheduled - BSNk will undergo a scheduled maintenance on the production environment and is unavailable during the maintenance window.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Oct 28, 12:16 CET

Incident on 3rd party service - iDIN: ASN Bank and Regiobank

Resolved - This incident has been resolved.
Oct 28, 15:33 CET

Update - The method has stabilized and we are seeing recovery on success rates.
We will continue to monitor the progression.
Oct 28, 10:57 CET

Monitoring - An incident is currently affecting iDIN: ASN Bank and Regiobank

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Oct 28, 09:38 CET

MobileID & ReuseID maintenance

Completed - The scheduled maintenance has been completed.
Oct 28, 01:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 00:00 CET

Scheduled - During the maintenance window, Signicat will upgrade MobileID and ReuseID backend services.

The MobileID service and any dependant service will have reduced availability during the maintenance window.
Oct 10, 15:17 CEST

Oct 27, 2025

Incident on 3rd party service - MitID (CPR)

Resolved - This incident has been resolved.
Oct 27, 22:25 CET

Update - An incident is currently affecting MitID with CPR match:
https://digitaliser.dk/mitid/nyt-fra-mitid/2025/okt/driftsforstyrrelser-mitid

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Oct 27, 21:32 CET

Monitoring - We're seeing stability, and are still looking into what happened.
Oct 27, 21:11 CET

Investigating - We are currently observing degraded performance with MitID, affecting integrations on "id.signicat.com" and "api.signicat.com" endpoints. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
Oct 27, 20:57 CET

Oct 26, 2025

Third party maintenance - multiple FTN banks

Completed - The scheduled maintenance has been completed.
Oct 26, 14:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 02:00 CET

Scheduled - Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.

- Aktia
- OmaSP
- POP
- Säästöpankki
Oct 23, 12:18 CEST

An incident is currently affecting FTN OP

Resolved - This incident has been resolved.
Oct 26, 08:15 CET

Monitoring - An incident is currently affecting FTN OP

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Oct 25, 23:34 CEST

Third party maintenance - Norwegian BankID

Completed - The scheduled maintenance has been completed.
Oct 26, 02:55 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 01:55 CEST

Scheduled - BankID App might experience instabilities during the Winter time switch.

Components affected:
BankID App - Authentication (OTP)
BankID App - Activation

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Oct 10, 09:51 CEST

Oct 25, 2025

About This Site

Scheduled Maintenance

Third party maintenance - FTN S-Bank Nov 8, 2025 20:00 - Nov 9, 2025 07:00 CET

Third party maintenance - Norwegian BankID Nov 9, 2025 00:00-02:00 CET

Third party maintenance - DigiD Nov 10, 2025 00:00-06:00 CET

Signicat hosting provider maintenance - Enterprise platform Nov 11, 2025 00:00-02:00 CET

Third party maintenance - SK ID Solutions Nov 13, 2025 22:00 - Nov 14, 2025 01:30 CET

Third party maintenance - Norwegian BankID Nov 20, 2025 23:00 - Nov 21, 2025 06:00 CET

Signicat hosting provider maintenance - Enterprise platform Dec 9, 2025 00:00-02:00 CET

Past Incidents

Third party maintenance - FTN S-Bank Nov `8`, `2025` `20:00` - Nov `9`, `2025` `07:00` CET

Third party maintenance - Norwegian BankID Nov `9`, `2025` `00:00`-`02:00` CET

Third party maintenance - DigiD Nov `10`, `2025` `00:00`-`06:00` CET

Signicat hosting provider maintenance - Enterprise platform Nov `11`, `2025` `00:00`-`02:00` CET

Third party maintenance - SK ID Solutions Nov `13`, `2025` `22:00` - Nov `14`, `2025` `01:30` CET

Third party maintenance - Norwegian BankID Nov `20`, `2025` `23:00` - Nov `21`, `2025` `06:00` CET

Signicat hosting provider maintenance - Enterprise platform Dec `9`, `2025` `00:00`-`02:00` CET