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Welcome to Signicat's status page!

eID and Wallet Hub - eIDs Operational
Audkenni App Operational
.beID Operational
Buypass Operational
Czech Bank iD Operational
DigiD Operational
DigiD CombiConnect Operational
eHerkenning Operational
eParaksts Operational
Email OTP Operational
Estonian ID Card Operational
Finnish Bank eIDs (FTN) Operational
Freja eID Operational
ID-Porten Operational
iDIN Operational
itsme Operational
MitID Operational
MobileID (OIDC) Operational
mojeID Operational
Norwegian BankID Operational
Personalausweis Operational
Samleikin Operational
Siths Operational
SK Mobile-ID Operational
Smart-ID Operational
SMS OTP Operational
SPID Operational
Swedish BankID Operational
Suomi.fi e-identification Operational
Swisscom AIS Operational
yes® Operational
eID and Wallet Hub - Authentication protocols Operational
OpenID Connect Operational
SAML 2.0 Operational
Authentication API Operational
Enterprise Electronic Signatures Operational
Sign API Operational
PackagingService Operational
ArchiveService Operational
DocumentService Operational
SDS Operational
SealingService Operational
Qualified Timestamps (QTSA) Operational
Express Signature Operational
Signature API Operational
ID Document and Biometric Verification Operational
eIDV Provider: Signicat Paper Operational
eIDV Provider: Signicat PictureID Operational
eIDV Provider: Signicat VideoID Operational
eIDV Provider: Onfido Operational
eIDV Provider: ReadID Operational
Assure API Operational
WebID Operational
eIDV Provider: FaceTec Operational
ReuseID Operational
ReuseID API Operational
Assure API Operational
eIDV Provider: Signicat VideoID Operational
MobileID Operational
Passkeys Operational
Data Verification Operational
BankID AML Operational
Brønnøysund Operational
Folkeregisteret Operational
Infotorg Operational
Kamer Van Koophandel (KvK) Operational
SurePay Operational
Data Verification Operational
Creditsafe Operational
Dun & Bradstreet (formerly Bisnode) Operational
OpenRegisters (Kausate) Operational
Ongoing Monitoring Operational
DSF Norway Operational
DVV Finland Operational
SPAR Sweden Operational
Trapets Operational
Global Solutions Identity Platform Operational
Onboarding API - eIDV Operational
Onboarding API - eID Hub Operational
Onboarding API - Signing Operational
Open Banking Hub Operational
Dokobit by Signicat Operational
Portal and Portal API Operational
Universal API Operational
Documents Gateway Operational
Identity Gateway Operational
Documents API Operational
Identity API Operational
MobileID Operational
Digital Evidence Management Operational
Signicat Identity Broker Operational
Sign API v2 Operational
OwnIdP Operational
My Signicat Operational
Signicat dashboard Operational
Express Authentication API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Third party maintenance - WebID Feb 11, 2026 06:00-07:00 CET

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Posted on Jan 27, 2026 - 15:31 CET
Jan 28, 2026

No incidents reported today.

Jan 27, 2026
Resolved - This incident has been resolved.
Jan 27, 12:37 CET
Monitoring - An incident is currently affecting FTN (Danske Bank)

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.

Jan 27, 12:20 CET
Completed - The scheduled maintenance has been completed.
Jan 27, 07:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 06:00 CET
Scheduled - Planned downtime of Erhvervsstyrelsen webservices due to certificate replacement.

Erhvervsstyrelsen has announced planned downtime of all webservices due to replacement of security certificates.

Affected services:
Integrations relying on the webservice, including flows using MitID Business and lookups against the information source dk-cvr (Danish business registry).

Important information:
During the period, errors or missing responses may occur when calling the webservices which may affect access to related functionality in dependent systems. We recommend taking this into account in your internal systems to minimize errors in data transfers or service calls.

Erhvervsstyrelsen is working to keep the interruption as short as possible.

Jan 22, 13:36 CET
Completed - The scheduled maintenance has been completed.
Jan 27, 01:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 22:00 CET
Scheduled - Danske Bank will perform maintenance work on 26. January 2026 between 22.00 – 01.00 CET.

During the maintenance work there may be disturbances in FTN system in production.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.

Jan 22, 10:15 CET
Jan 26, 2026
Resolved - This incident has been resolved.
Jan 26, 13:03 CET
Monitoring - A fix has been implemented and we are currently monitoring the results.
Jan 26, 12:34 CET
Investigating - We are currently observing degraded performance with the Express Sign API, and are currently investigating the issue.
Jan 26, 12:27 CET
Resolved - WebID confirms that the implemented fix is working. The issue has been resolved. All automated products using biometric scan are working again.
Jan 26, 11:13 CET
Investigating - Production outage - biometric scan for automated products
WebID is currently investigating an issue with the biometric scan for our automated product. Due to a certificate change performed by WebID's service provider, any requests to perform biometric checks are currently failing.

Jan 26, 10:46 CET
Jan 25, 2026
Resolved - This incident has been resolved.
Jan 25, 13:40 CET
Update - We are continuing to monitor for any further issues.
Jan 25, 13:22 CET
Update - Maintenance has been extended. We will continue monitoring.
Jan 25, 07:00 CET
Monitoring - Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Jan 25, 00:00 CET
Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026
Resolved - This incident has been resolved.
Jan 22, 22:45 CET
Investigating - We are currently observing degraded performance with VideoID, affecting integrations on api.signicat.com endpoints. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
Jan 22, 21:37 CET
Resolved - This incident has been resolved.
Jan 22, 10:58 CET
Update - We are continuing to monitor for any further issues.
Jan 22, 10:43 CET
Monitoring - An incident is currently affecting Norwegian BankID

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.

Jan 22, 10:30 CET
Completed - The scheduled maintenance has been completed.
Jan 22, 02:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 00:00 CET
Scheduled - Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Jan 21, 17:52 CET
Completed - The scheduled maintenance has been completed.
Jan 22, 01:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 22:00 CET
Scheduled - Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Jan 16, 13:49 CET
Jan 21, 2026
Resolved - The scheduled maintenance has been completed.
Jan 21, 01:30 CET
Monitoring - Norwegian BankID delivery platform: OpenID connect will have a maintenance. Periodic instabilities might be seen during the change window.

Components affected:
BankID Authentication
BankID App - Authentication (OTP)
BankID App - Biometric authentication
BankID App - Password reset
BankID App - Activation


Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.

Jan 20, 23:30 CET
Completed - The scheduled maintenance has been completed.
Jan 21, 01:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 00:00 CET
Scheduled - Please be informed that BankID will be undergoing scheduled maintenance.
Intermittent impact is expected during this period.

Components affected:
BankID Authentication
BankID Signing - BankID Signing 1.0


Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.

Jan 20, 14:22 CET
Jan 20, 2026
Completed - The scheduled maintenance has been completed.
Jan 20, 18:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 18:00 CET
Scheduled - BankID Signing 2.0 will be undergoing maintenance activity. Please expect service interruptions during the maintenance window.

Components affected:
BankID Signing - BankID Signing 2.0


Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.

Jan 20, 14:20 CET
Resolved - The succesrate has been back to normal and stable for the last hour. This incident has been resolved.
Jan 20, 13:57 CET
Update - We are continuing to monitor for any further issues.
Jan 20, 12:54 CET
Update - We are continuing to monitor for any further issues.
Jan 20, 11:27 CET
Update - We are continuing to monitor for any further issues.
Jan 20, 10:23 CET
Monitoring - An incident is currently affecting eHerkenning KPN and Reconi

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.

Jan 20, 09:42 CET
Completed - The scheduled maintenance has been completed.
Jan 20, 03:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 00:00 CET
Scheduled - Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Jan 19, 15:26 CET
Jan 19, 2026
Resolved - This incident has been resolved.
Jan 19, 12:33 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 19, 11:47 CET
Update - We are continuing to investigate this issue.
Jan 19, 11:44 CET
Investigating - We are currently observing degraded performance with Assure API, affecting integrations on api.signicat.com endpoints. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
Jan 19, 11:36 CET
Jan 18, 2026

No incidents reported.

Jan 17, 2026
Completed - The scheduled maintenance has been completed.
Jan 17, 03:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 00:00 CET
Scheduled - Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.

Upcoming scheduled maintenance notice for BankID App:
One of our vendors will be performing a scheduled maintenance activity. During this maintenance window, users may experience brief interruptions in activation and authentication when using the app.

Jan 8, 10:50 CET
Jan 16, 2026
Resolved - This incident has been resolved.
Jan 16, 12:58 CET
Monitoring - An incident is currently affecting iDIN (Rabobank).

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.

Jan 16, 11:22 CET
Jan 15, 2026
Resolved - This incident has been resolved.
Jan 15, 16:27 CET
Monitoring - FTN OP Bank is currently experiencing degraded performance.

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.

Jan 15, 15:09 CET
Resolved - This incident has been resolved.
Jan 15, 14:10 CET
Update - OP has confirmed that they are currently experiencing technical issues. We will continue to monitor their progress towards a resolution.
Jan 15, 12:53 CET
Update - We are seeing an increased successrate and are continuing to monitor the situation.
Jan 15, 11:11 CET
Monitoring - We are continuing to monitor their progression towards a resolution.
Jan 15, 10:09 CET
Identified - Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.

Jan 15, 09:30 CET
Completed - The scheduled maintenance has been completed.
Jan 15, 02:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 00:00 CET
Scheduled - Delivery platform: OpenID connect will have a maintenance. There will be a down time of approximate 30 minutes during the maintenance activity.

Components affected:
BankID Authentication
BankID App - Authentication (OTP)
BankID App - Biometric authentication
BankID App - Password reset
BankID App - Activation

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.

Jan 12, 17:18 CET
Jan 14, 2026
Completed - The scheduled maintenance has been completed.
Jan 14, 03:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 00:30 CET
Scheduled - One of BankID's vendors is performing maintenance activity. During the maintenance window, users might experience slight instabilities.

Components affected
BankID App - Authentication (OTP)
BankID App - Biometric authentication
BankID App - Activation

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.

Jan 12, 14:27 CET