All Systems Operational

About This Site

Welcome to Signicat's status page!

eID Hub - eIDs ? Operational
.beID ? Operational
Buypass ? Operational
DigiD ? Operational
eHerkenning ? Operational
Email OTP ? Operational
Estonian ID Card ? Operational
Finnish Bank eIDs (FTN) ? Operational
Freja eID ? Operational
ID-Porten ? Operational
iDIN ? Operational
itsme ? Operational
MitID ? Operational
MobileID (OIDC) ? Operational
mojeID ? Operational
Norwegian BankID ? Operational
Personalausweis ? Operational
Samleikin ? Operational
Siths ? Operational
SK Mobiil ID ? Operational
Smart-ID ? Operational
SMS OTP ? Operational
SPID ? Operational
Swedish BankID ? Operational
Suomi.fi e-identification ? Operational
Swisscom AIS Operational
Swisscom with nPA onboarding Operational
yes® Operational
eID Hub - Authentication protocols ? Operational
OpenID Connect ? Operational
SAML 2.0 ? Operational
Authentication API ? Operational
Enterprise Electronic Signatures ? Operational
Sign API ? Operational
PackagingService ? Operational
ArchiveService ? Operational
DocumentService ? Operational
SDS ? Operational
SealingService ? Operational
Qualified Timestamps (QTSA) ? Operational
Express Signature ? Operational
Signature API ? Operational
ID Document and Biometric Verification ? Operational
eIDV Provider: Signicat Paper ? Operational
eIDV Provider: Signicat PictureID ? Operational
eIDV Provider: Signicat VideoID ? Operational
eIDV Provider: Onfido ? Operational
eIDV Provider: ReadID ? Operational
Assure API ? Operational
WebID ? Operational
ReuseID ? Operational
ReuseID API ? Operational
Assure API ? Operational
eIDV Provider: Signicat VideoID ? Operational
MobileID ? Operational
Data Verification ? Operational
BankID AML Operational
Brønnøysund Operational
Folkeregisteret Operational
Infotorg Operational
Kamer Van Koophandel (KvK) Operational
SurePay Operational
Data Verification (Express) ? Operational
Creditsafe Operational
Dun & Bradstreet (formerly Bisnode) Operational
Ongoing Monitoring ? Operational
DSF Norway Operational
DVV Finland Operational
SPAR Sweden Operational
Trapets Operational
Global Solutions Identity Platform Operational
Onboarding API - eIDV Operational
Onboarding API - eID Hub Operational
Onboarding API - Signing Operational
Open Banking Hub Operational
MobileID ? Operational
Digital Evidence Management ? Operational
Signicat Identity Broker ? Operational
OwnIdP ? Operational
My Signicat ? Operational
Signicat dashboard ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Third party maintenance - Norwegian BankID May 19, 2025 22:00 - May 20, 2025 06:00 CEST

BankID will be performing scheduled maintenance during the announced timeframe. Brief interruptions may occur in the affected services.

Impacted Components:
BankID Signing, BankID Authentication, BankID RA Interface, and Anti Fraud

Please note: RA-related activities may experience a short delay at the start of the maintenance window.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Posted on May 09, 2025 - 12:09 CEST

Third party maintenance - WebID May 21, 2025 00:15-06:15 CEST

WebID will perform a maintenance on their systems. The maintenance work serves the security, up-to-dateness and performance of their infrastructure. During the maintenance window, the WebID file response will be suspended. The file response will be automatically resumed after the maintenance is completed.
Posted on May 07, 2025 - 15:20 CEST

Third party maintenance - SK ID Solutions May 22, 2025 22:55 - May 23, 2025 01:00 CEST

Please be advised that SK ID Solutions will be performing a scheduled maintenance on 22.05.2025 from 23:55 until 23.05.2025 at 02:00 EEST.

Estonian Mobile-ID service will experience interruptions of up to 30 minutes between 00:00 and 01:00.
Estonian and Lithuanian Mobile-ID service may have short interruptions from 01:00 until 01:30.
Smart-ID usage may have short interruptions from 00:00 until 01:00.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Posted on May 16, 2025 - 11:23 CEST

Third party maintenance - Enterprise platform Jun 17, 2025 00:00-02:00 CEST

Signicats hosting provider for Enterprise platform will be conducting a scheduled maintenance. Although we aim to ensure operational availability, there is a certain risk for brief periods of downtime and instability during the maintenance period.
Posted on Mar 28, 2025 - 13:59 CET
May 19, 2025

No incidents reported today.

May 18, 2025
Third party maintenance - FTN (Aktia, OmaSp, POP, Savings, Handelsbanken)
Completed - The scheduled maintenance has been completed.
May 18, 14:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 04:00 CEST
Scheduled - In order to provide high-quality services for its customers, Samlink will carry out maintenance work on Sunday 18 May 2025 from 04.00–14.30 (CEST)


The maintenance will cause an interruption in the services of the following banks:

Aktia Bank Plc
Handelsbanken (Finland)
Oma Savings Bank Plc
POP Banks
Savings Banks
May 13, 15:00 CEST
Third party maintenance - FTN spankki
Completed - The scheduled maintenance has been completed.
May 18, 07:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 23:05 CEST
Scheduled - S-Bank's online banking service and S-mobiili will be closed for a system update on 17/18 May from 23:05 until 07:00. During this time, S-Bank’s online banking service and S-mobiili will be out of service and S-Bank’s electronic identification is not available for electronic services.
May 13, 12:16 CEST
May 17, 2025
Third party maintenance - Norwegian BankID App
Completed - The scheduled maintenance has been completed.
May 17, 03:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 00:00 CEST
Scheduled - Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
May 12, 16:25 CEST
May 16, 2025
Incident on 3rd party service - Norwegian BankID
Resolved - This incident has been resolved.
May 16, 22:13 CEST
Monitoring - Norwegian BankID is currently experiencing some instability due to an third party issue.
Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
May 16, 20:14 CEST
May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025
Third party maintenance - Norwegian BankID App
Completed - The scheduled maintenance has been completed.
May 13, 02:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 01:00 CEST
Scheduled - Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
May 12, 13:47 CEST
Third party maintenance - Enterprise platform
Completed - The scheduled maintenance has been completed.
May 13, 02:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 00:00 CEST
Scheduled - Signicats hosting provider for Enterprise platform will be conducting a scheduled maintenance. Although we aim to ensure operational availability, there is a certain risk for brief periods of downtime and instability during the maintenance period.
Mar 28, 13:58 CET
May 12, 2025

No incidents reported.

May 11, 2025
Third party maintenance - FTN OP
Completed - The scheduled maintenance has been completed.
May 11, 05:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 20:00 CEST
Scheduled - Due to scheduled maintenance, OP’s digital services, electronic identification, and online payments may experience intermittent disruptions.

Please note: This maintenance will not affect payment card usage or cash withdrawals.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
May 9, 12:02 CEST
May 10, 2025
Logius BSNk platform migration
Completed - The scheduled maintenance has been completed.
May 10, 17:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 17:00 CEST
Scheduled - On Friday, May 9, 2025, preparatory work will take place in preparation for the migration on Saturday.

The migration has been scheduled over the weekend to minimize the impact on daily operations.
Key Points:

DNS Change

The DNS change is scheduled for Friday, May 9, 2025, after 17:00.
It may take up to 24 hours for the change to fully propagate.
As a result, BSNk will no longer be accessible from Friday, May 9, after 17:00.

Migration

The actual migration will take place on Saturday, May 10, 2025.
After the transition, you will be connected to BSNkPP in production on the new Picard platform.

Go-Live

Once the migration is successfully completed on Saturday, May 10, we expect you to verify that all functionalities are working as expected.
Mar 14, 12:28 CET
Third party maintenance - Data Verification source FI-BISNODE
Completed - The scheduled maintenance has been completed.
May 10, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 00:00 CEST
Scheduled - This is to inform about an upcoming maintenance activity at Bisnode that is scheduled to take place from May 10th to 12:00 PM and May 11th, 06:00 AM CEST.

During this period, its anticipated to have a downtime.
May 5, 13:06 CEST
May 9, 2025
Incident on 3rd party service - IDPorten
Resolved - This incident has been resolved.
May 9, 14:30 CEST
Monitoring - An incident is currently affecting Norwegian BankID ID-Porten

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
May 9, 13:05 CEST
Incident on 3rd party service - eHerkenningen
Resolved - The issue has been found to be unrelated to Signicat delivery of eHerkenningen and the product is working as expected.
May 9, 10:44 CEST
Monitoring - An incident is currently affecting eHerkenningen

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
May 9, 10:31 CEST
May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025
Scheduled maintenance: platform operations
Completed - The scheduled maintenance has been completed.
May 6, 04:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 01:00 CEST
Scheduled - We will be undergoing scheduled maintenance on our Enterprise platform and there may be brief periods of instability.
Apr 28, 15:03 CEST
May 5, 2025
Incident on 3rd party service - Freja eID
Resolved - This incident has been resolved.
May 5, 15:47 CEST
Update - The issue has been fixed, and we will continue to monitor the issue.
May 5, 15:22 CEST
Monitoring - An incident is currently affecting Freja eID

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
May 5, 14:18 CEST
← Incident History Powered by Atlassian Statuspage