Signicat Status

All Systems Operational

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eID Hub - eIDs Operational

.beID Operational

Buypass Operational

Czech Bank iD Operational

DigiD Operational

eHerkenning Operational

Email OTP Operational

Estonian ID Card Operational

Finnish Bank eIDs (FTN) Operational

Freja eID Operational

ID-Porten Operational

iDIN Operational

itsme Operational

MitID Operational

MobileID (OIDC) Operational

mojeID Operational

Norwegian BankID Operational

Personalausweis Operational

Samleikin Operational

Siths Operational

SK Mobiil ID Operational

Smart-ID Operational

SMS OTP Operational

SPID Operational

Swedish BankID Operational

Suomi.fi e-identification Operational

Swisscom AIS Operational

yes® Operational

eID Hub - Authentication protocols Operational

OpenID Connect Operational

SAML 2.0 Operational

Authentication API Operational

Enterprise Electronic Signatures Operational

Sign API Operational

PackagingService Operational

ArchiveService Operational

DocumentService Operational

SDS Operational

SealingService Operational

Qualified Timestamps (QTSA) Operational

Express Signature Operational

Signature API Operational

ID Document and Biometric Verification Operational

eIDV Provider: Signicat Paper Operational

eIDV Provider: Signicat PictureID Operational

eIDV Provider: Signicat VideoID Operational

eIDV Provider: Onfido Operational

eIDV Provider: ReadID Operational

Assure API Operational

WebID Operational

ReuseID Operational

ReuseID API Operational

Assure API Operational

eIDV Provider: Signicat VideoID Operational

MobileID Operational

Data Verification Operational

BankID AML Operational

Brønnøysund Operational

Folkeregisteret Operational

Infotorg Operational

Kamer Van Koophandel (KvK) Operational

SurePay Operational

Data Verification (Express) Operational

Creditsafe Operational

Dun & Bradstreet (formerly Bisnode) Operational

Ongoing Monitoring Operational

DSF Norway Operational

DVV Finland Operational

SPAR Sweden Operational

Trapets Operational

Global Solutions Identity Platform Operational

Onboarding API - eIDV Operational

Onboarding API - eID Hub Operational

Onboarding API - Signing Operational

Open Banking Hub Operational

Dokobit by Signicat Operational

Portal Operational

Universal API Operational

Documents Gateway Operational

Identity Gateway Operational

Documents and Identity API Operational

MobileID Operational

Digital Evidence Management Operational

Signicat Identity Broker Operational

Sign API v2 Operational

OwnIdP Operational

My Signicat Operational

Signicat dashboard Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Third party maintenance - Norwegian BankID Aug `26`, `2025` `23:30` - Aug `27`, `2025` `01:30` CEST

BankID OIDC (CM-5982)
BankID will be performing scheduled maintenance on the OpenID Connect delivery platform. During the maintenance window, users may experience intermittent instabilities.

Affected components include:
BankID Authentication
BankID App – Authentication (OTP)
BankID App – Biometric Authentication
BankID App – Password Reset
BankID App – Activation

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Posted on Aug 25, 2025 - 18:43 CEST

Signicat hosting provider maintenance - Enterprise platform Sep `9`, `2025` `00:00`-`02:00` CEST

Signicats hosting provider for Enterprise platform will be conducting a scheduled maintenance. Although we aim to ensure operational availability, there is a certain risk for brief periods of downtime and instability during the maintenance period.
Posted on Jun 30, 2025 - 15:21 CEST

Third party maintenance - Norwegian BankID Sep `17`, `2025` `01:00`-`03:30` CEST

Scheduled maintenance for BankID - CM-5910

BankID’s vendor will be carrying out maintenance. During this activity, users may experience some instabilities.

Components affected:
BankID App – Authentication (OTP)
BankID App – Biometric authentication
BankID App – Activation
Posted on Aug 22, 2025 - 11:33 CEST

Past Incidents

Aug 25, 2025

Third Party Maintenance - Norwegian BankID

Completed - The scheduled maintenance has been completed.
Aug 25, 13:40 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 10:00 CEST

Scheduled - Scheduled Maintenance on RA Interface BankID - DXCCR-3019
Upcoming scheduled maintenance notice
Please be informed that we will be undergoing scheduled maintenance during this time.
No end-user impact is expected as a result of this maintenance.

Start time
Aug 25, 10:00 CEST

Estimated duration
6 hours

Components affected
BankID RA Interface
Aug 22, 15:26 CEST

Aug 24, 2025

Third party maintenance - Data Verification Source: KvK, KvK-Dataservice - 44 hours

Completed - The scheduled maintenance has been completed.
Aug 24, 14:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 18:00 CEST

Scheduled - Our connection towards this 3rd party service is running but might experience issues as a result of their maintenance.

Details:
Maintenance is scheduled between Friday, 22 August 2025 18.00 CET and Sunday, 24 August 2025 14.00 CET. You may experience disruption to fetch data from the registry.-
Jul 16, 20:41 CEST

Third party maintenance - FTN

Completed - The scheduled maintenance has been completed.
Aug 24, 11:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 24, 04:00 CEST

Scheduled - Samlink will be performing maintenance work that will cause service interruptions for the following banks:

Aktia Bank Plc
Bonum Bank Plc
Central Bank of Savings Banks Finland Plc
Handelsbanken (Finland)
Oma Savings Bank Plc
POP Banks
Savings Banks

During this time, online banking, authentication with bank IDs, card payments, and related services may be intermittently unavailable.
Aug 19, 16:08 CEST

Aug 23, 2025

Incident on 3rd party service - Smart-ID

Resolved - This incident has been resolved.
Aug 23, 13:45 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
Aug 23, 13:42 CEST

Identified - An incident is currently affecting Smart-ID

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Aug 23, 12:20 CEST

Aug 22, 2025

Third Party Maintenance - Norwegian BankID

Completed - The scheduled maintenance has been completed.
Aug 22, 15:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 22, 13:05 CEST

Scheduled - Scheduled maintenance for BankID - DXCCR-3016

Please be informed that we will be undergoing scheduled maintenance during this time.
No end-user impact is expected as a result of this maintenance.

Start time
Aug 22, 11:00 CEST

Estimated duration
4 hours

Components affected
BankID Authentication
BankID Signing - BankID Signing 1.0
BankID Signing - BankID Signing 2.0
Aug 22, 11:00 CEST

Aug 21, 2025

Incident on 3rd party service - iDIN - Rabobank

Resolved - This incident has been resolved.
Aug 21, 20:01 CEST

Update - We are continuing to monitor for any further issues.
Aug 21, 15:34 CEST

Update - An incident is currently affecting an iDIN acquirer and there may be some instability due to this.
Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Aug 21, 14:59 CEST

Monitoring - An incident is currently affecting an iDIN acquirer and there may be some instability due to this.
Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Aug 21, 14:14 CEST

Aug 20, 2025

No incidents reported.

Aug 19, 2025

Third Party Maintenance - MitID

Completed - The scheduled maintenance has been completed.
Aug 19, 17:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 15:00 CEST

Scheduled - This is to notify you of an application service window on 19/08/2025 from 15:00 hours to 17:00 hours (CEST) to closing down Dynamic Links for Android apps.

From 19/08/2025 15:00 CEST to 19/08/2025 17:00 CEST

The MitID Production environment

No downtime is expected during the service window.
Aug 15, 13:48 CEST

Third party maintenance - Norwegian BankID

Completed - The scheduled maintenance has been completed.
Aug 19, 01:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 23:30 CEST

Scheduled - Norwegian BankID OpenID connect will undergo maintenance to implement a permanent fix for issues from the recent release. Periodic instabilities might be seen during the change window.
Aug 15, 15:56 CEST

Aug 18, 2025

Incident on 3rd party service - eHerkenning Digidentity

Resolved - This incident has been resolved.
Aug 18, 16:32 CEST

Update - The issue is resolved and we are monitoring the results
Aug 18, 16:16 CEST

Update - We are continuing to monitor for any further issues.
Aug 18, 15:57 CEST

Monitoring - An incident is currently affecting eHerkenning end-users of Digidentity in combination with Signicat eHerkenning Broker due to an issue on the side of Digidentity.
Aug 18, 14:25 CEST

Incident on 3rd party service - Norwegian BankID

Resolved - This incident has been resolved.
Aug 18, 12:17 CEST

Update - A fix has been implemented. We see improvement in performance, but will continue to monitor the situation.
Aug 18, 11:57 CEST

Monitoring - An incident is currently affecting Norwegian BankID

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Aug 18, 11:41 CEST

Investigating - We are currently observing degraded performance with Norwegian BankID. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
Aug 18, 11:39 CEST

Incident on 3rd party service - FTN-Mobiilivarmenne

Resolved - This incident has been resolved.
Aug 18, 10:15 CEST

Monitoring - A fix has been implemented and we are monitoring the results.
Aug 18, 10:01 CEST

Investigating - We are currently observing degraded performance with FTN-Mobiilivarmenne. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
Aug 18, 09:35 CEST

Aug 17, 2025

Third Party Maintenance - FTN (S-Pankki only)

Completed - The scheduled maintenance has been completed.
Aug 17, 02:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 22:05 CEST

Scheduled - S-Bank's online banking service and S-mobiili will be closed for a system update on 17 August from 0.05 am until 6.00 am. During this time, S-Bank’s online banking service and S-mobiili will be out of service and S-Bank’s electronic identification is not available for electronic services.
Aug 11, 13:54 CEST

Aug 16, 2025

Aug 15, 2025

Third party maintenance - Norwegian BankID

Completed - The scheduled maintenance has been completed.
Aug 15, 01:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 23:30 CEST

Scheduled - Scheduled Maintenance on BankID OIDC – CM-5771
BankID will perform maintenance on the OpenID Connect delivery platform to implement a permanent fix for issues from the recent release. Periodic instabilities may occur during the change window.

Components affected:
BankID Authentication
BankID Signing – BankID Signing 1.0
BankID App – Authentication (OTP)
BankID App – Biometric Authentication
BankID App – Password Reset
BankID App – Activation
Aug 14, 13:52 CEST

Aug 14, 2025

Third party maintenance - SK ID Solutions

Completed - The scheduled maintenance has been completed.
Aug 14, 01:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 14, 00:00 CEST

Scheduled - Please be advised that SK ID Solutions will be performing scheduled maintenance on their IT infrastructure.

During this time, brief interruptions may occur across all SK services.

This maintenance is part of ongoing efforts to enhance the confidentiality, integrity, and availability of their systems. Every effort will be made to keep any disruptions as brief as possible.
Aug 8, 12:12 CEST

Aug 13, 2025

Incident on 3rd party service - Onfido

Resolved - This incident has been resolved.
Aug 13, 17:15 CEST

Update - A fix has been implemented. We are monitoring Onfido, and documents requiring manual processing are currently delayed.
Aug 13, 16:35 CEST

Monitoring - An incident is currently affecting Onfido

Our connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Aug 13, 15:57 CEST

Third party maintenance - BankID OIDC

Completed - The scheduled maintenance has been completed.
Aug 13, 01:30 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 23:30 CEST

Scheduled - We would like to inform you of upcoming scheduled maintenance on the BankID OpenID Connect (OIDC) delivery platform.

During the maintenance window, periodic instabilities may occur.

Components affected:
BankID Authentication
BankID App – Authentication (OTP)
BankID App – Biometric Authentication
BankID App – Password Reset
BankID App – Activation
Aug 8, 14:25 CEST

Aug 12, 2025

Third party maintenance - MitID

Completed - The scheduled maintenance has been completed.
Aug 12, 16:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 14:00 CEST

Scheduled - This is to notify you of an application service window from MitID on 12/08/2025 from 14:00 hours to 16:00 hours (CET) for suspension of old Android MitID app versions except Release 15.

No downtime is expected during the service window.
Aug 11, 11:26 CEST

Signicat hosting provider maintenance - Enterprise platform

Completed - The scheduled maintenance has been completed.
Aug 12, 02:00 CEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 12, 00:00 CEST

Scheduled - Signicats hosting provider for Enterprise platform will be conducting a scheduled maintenance. Although we aim to ensure operational availability, there is a certain risk for brief periods of downtime and instability during the maintenance period.
Jun 30, 15:21 CEST

Aug 11, 2025

Incident on 3rd party service - Norwegian BankID Biometric authentication

Resolved - The incident has been resolved.
Aug 11, 11:26 CEST

Update - Norwegian BankID has identified the issue and are implementing a fix.
Aug 11, 10:55 CEST

Update - Norwegian BankID has informed us that that this should only affect IOS users. They are continuing to investigate the issue.

We will keep monitoring their progression towards resolution.
Aug 11, 10:29 CEST

Monitoring - An incident is currently affecting Norwegian BankID authenticating using BankID Biometric.

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Aug 11, 09:59 CEST