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eID Hub - eIDs Operational
Audkenni App Operational
.beID Operational
Buypass Operational
Czech Bank iD Operational
DigiD Operational
DigiD CombiConnect Operational
eHerkenning Operational
eParaksts Operational
Email OTP Operational
Estonian ID Card Operational
Finnish Bank eIDs (FTN) Operational
Freja eID Operational
ID-Porten Operational
iDIN Operational
itsme Operational
MitID Operational
MobileID (OIDC) Operational
mojeID Operational
Norwegian BankID Operational
Personalausweis Operational
Samleikin Operational
Siths Operational
SK Mobile-ID Operational
Smart-ID Operational
SMS OTP Operational
SPID Operational
Swedish BankID Operational
Suomi.fi e-identification Operational
Swisscom AIS Operational
yes® Operational
eID Hub - Authentication protocols Operational
OpenID Connect Operational
SAML 2.0 Operational
Authentication API Operational
Enterprise Electronic Signatures Operational
Sign API Operational
PackagingService Operational
ArchiveService Operational
DocumentService Operational
SDS Operational
SealingService Operational
Qualified Timestamps (QTSA) Operational
Express Signature Operational
Signature API Operational
ID Document and Biometric Verification Operational
eIDV Provider: Signicat Paper Operational
eIDV Provider: Signicat PictureID Operational
eIDV Provider: Signicat VideoID Operational
eIDV Provider: Onfido Operational
eIDV Provider: ReadID Operational
Assure API Operational
WebID Operational
eIDV Provider: FaceTec Operational
ReuseID Operational
ReuseID API Operational
Assure API Operational
eIDV Provider: Signicat VideoID Operational
MobileID Operational
Passkeys Operational
Data Verification Operational
BankID AML Operational
Brønnøysund Operational
Folkeregisteret Operational
Infotorg Operational
Kamer Van Koophandel (KvK) Operational
SurePay Operational
Data Verification Operational
Creditsafe Operational
Dun & Bradstreet (formerly Bisnode) Operational
OpenRegisters (Kausate) Operational
Ongoing Monitoring Operational
DSF Norway Operational
DVV Finland Operational
SPAR Sweden Operational
Trapets Operational
Global Solutions Identity Platform Operational
Onboarding API - eIDV Operational
Onboarding API - eID Hub Operational
Onboarding API - Signing Operational
Open Banking Hub Operational
Dokobit by Signicat Operational
Portal and Portal API Operational
Universal API Operational
Documents Gateway Operational
Identity Gateway Operational
Documents API Operational
Identity API Operational
MobileID Operational
Digital Evidence Management Operational
Signicat Identity Broker Operational
Sign API v2 Operational
OwnIdP Operational
My Signicat Operational
Signicat dashboard Operational
Express Authentication API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled maintenance on Ongoing Monitoring Dec 15, 2025 10:30-11:30 CET

There is a scheduled maintenance of the Ongoing Monitoring product and we expect degraded performance during this time. We do not expect it to take long, but service window is kept open for one hour, in case needed.
Posted on Dec 04, 2025 - 13:04 CET
Dec 15, 2025

No incidents reported today.

Dec 14, 2025

No incidents reported.

Dec 13, 2025
Incident on 3rd party service - FTN Säästöpankki (sp)
Resolved - This incident has been resolved.
Dec 13, 08:50 CET
Monitoring - An incident is currently affecting FTN - Säästöpankki (sp)

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Dec 12, 22:30 CET
Dec 12, 2025
Dec 11, 2025
Third party maintenance - SK ID Solutions
Completed - The scheduled maintenance has been completed.
Dec 11, 02:30 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 10, 22:00 CET
Scheduled - Scheduled maintenance on SK ID Solutions' IT infrastructure
Maintenance works may cause short interruptions in all SK services.

Maintenance works will provide more confidentiality, integrity and availability to assure the quality of their services.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Dec 3, 11:41 CET
Dec 10, 2025
Dec 9, 2025
3rd party outage - QES unavailable
Resolved - This incident has been resolved.
Dec 9, 18:59 CET
Update - We are continuing to monitor for any further issues.
Dec 9, 18:11 CET
Update - We are continuing to monitor for any further issues.
Dec 9, 17:29 CET
Update - We are continuing to monitor for any further issues.
Dec 9, 17:26 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 9, 16:44 CET
Identified - The issue has been identified and a fix is being implemented.
Dec 9, 15:56 CET
Investigating - We are currently investigating this issue.
Dec 9, 15:13 CET
Incident on 3rd party service - Onfido
Resolved - This incident has been resolved.
Dec 9, 13:12 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 9, 12:39 CET
Identified - An incident is currently affecting Onfido

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Dec 9, 12:15 CET
SignAPI V2 Partial Outage
Resolved - We exsperienced a partial outage when running a new deployment for our Sign API V2.
The deployment was rolled back after a minute, and errors was mitigated.
Dec 9, 09:00 CET
Signicat Maintenance - December 9th - CET 04:00-04:10
Completed - The scheduled maintenance has been completed.
Dec 9, 04:10 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 04:00 CET
Scheduled - Signicat Maintenance - December 9th - CET 04:00-04:10

We will be undergoing an scheduled maintenance during this time. We are not expecting any downtime, authentications may need to be re-initiated during this timeframe

Express and Dokobit platforms will not be affected by this.
Dec 4, 12:46 CET
Signicat hosting provider maintenance - Enterprise platform
Completed - The scheduled maintenance has been completed.
Dec 9, 02:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 00:00 CET
Scheduled - Signicats hosting provider for Enterprise platform will be conducting a scheduled maintenance. Although we aim to ensure operational availability, there is a certain risk for brief periods of downtime and instability during the maintenance period.
Oct 3, 11:32 CEST
Dec 8, 2025
Third party maintenance - WebID
Resolved - The safety fire drill was executed successfully. There were no further service interruptions.
Dec 8, 09:25 CET
Monitoring - As part of WebID's regular safety and emergency preparedness program, a scheduled fire safety drill will be conducted at the VSC Solingen site

As a result of the fire drill, short-term increased waiting times may occur. No production systems will be shut down; however, minor delays cannot be fully excluded.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Dec 8, 09:15 CET
Third party maintenance - DigiD
Completed - The scheduled maintenance has been completed.
Dec 8, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 00:23 CET
Update - Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Dec 8, 00:22 CET
Scheduled - Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Dec 8, 00:22 CET
Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025
Degraded performance - eIDV Provider: Signicat VideoID
Resolved - This incident has been resolved.
Dec 5, 10:51 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 5, 10:21 CET
Investigating - We are currently observing degraded performance with eIDV Provider: Signicat VideoID. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
Dec 5, 09:45 CET
Degraded performance - Express signature PAdES creation
Resolved - This incident has been resolved.

Start time: 02:00 CET
End time: 09:16 CET
Dec 5, 09:51 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 5, 09:16 CET
Identified - The issue has been identified and a fix is being implemented.
Dec 5, 09:16 CET
Investigating - We are currently observing degraded performance with Express signature PAdES creation. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
Dec 5, 09:09 CET
Third party maintenance - Norwegian BankID
Completed - The scheduled maintenance has been completed.
Dec 5, 08:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 06:00 CET
Scheduled - Scheduled Maintenance on BankID

Scheduled maintenance will be carried out during the announced time window.
Intermittent unavailability of BankID authentication and signing services may occur.

Components affected:
BankID Authentication
BankID Signing - BankID Signing 1.0
BankID Signing - BankID Signing 2.0
BankID App - Authentication (OTP)
BankID App - Biometric authentication


Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Dec 4, 15:46 CET
Dec 4, 2025
Third party maintenance - Norwegian BankID
Completed - The scheduled maintenance has been completed.
Dec 4, 01:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 23:00 CET
Scheduled - Scheduled maintenance on BankID OIDC
Scheduled maintenance notice
Delivery platform: OpenID connect will have a maintenance. Periodic instabilities might be seen during the change window.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Dec 3, 11:44 CET
Dec 3, 2025
Incident on 3rd party service - Creditsafe
Resolved - This incident has been resolved.
Dec 3, 12:51 CET
Monitoring - An incident is currently affecting Creditsafe

Our connection towards this 3rd party service is running, but the source is not providing a success response as a result of their incident.

We are monitoring their progression towards resolution.
Dec 3, 11:50 CET
Third party maintenance - MitID
Completed - The scheduled maintenance has been completed.
Dec 3, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 05:00 CET
Scheduled - The MitID Production environment

DESCRIPTION: Update to MitID Infrastructure Platform and Services.

CONSEQUENCE: No downtime is expected during the service window.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Dec 2, 12:32 CET
Maintenance for FTN - mobiilivarmenne - Changes are being made to Telia's Mobile Certificate
Completed - The scheduled maintenance has been completed.
Dec 3, 02:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 22:30 CET
Scheduled - Estimated start time: 02.12.2025 20:00:00
Estimated end time: 03.12.2025 02:00:00

During the changeover, there will be disruptions to all operators' mobile certificate authentication via the Telia Authentication Service.

Other identification methods will work normally during the change process.

We apologize for the inconvenience.

---

Arvioitu alkamisaika: 02.12.2025 20:00:00
Arvioitu päättymisaika: 03.12.2025 02:00:00

Muutostöiden aikana aiheutuu katkoksia kaikkien operaattorien mobiilivarmennetunnistautumiseen Telia Tunnistuspalvelun kautta.

Muut tunnistautumistavat toimivat muutostyön aikana normaalisti.

Pahoittelemme häiriötä.
Dec 2, 22:23 CET
Dec 2, 2025
Degraded performance - Digital Evidence Management
Resolved - This incident has been resolved.
Dec 2, 18:16 CET
Identified - The issue has been identified and a fix is being implemented.
Dec 2, 17:00 CET
Investigating - We are currently observing degraded performance with digital evidence management, affecting integrations on api.signicat.com endpoints. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
Dec 2, 16:02 CET
Incident on 3rd party service - Onfido
Resolved - This incident has been resolved.
Dec 2, 14:41 CET
Update - We are continuing to monitor for any further issues.
Dec 2, 14:39 CET
Monitoring - An incident is currently affecting Onfido

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Dec 2, 14:18 CET
Partial Outage: Enterprise SignAPI and Express SignAPI
Resolved - Outage for Enterprise SignAPI and Express SignAPI with connection through api.signicat.com endpoint
Dec 2, 11:42 CET
Third party maintenance - Buypass
Completed - The scheduled maintenance has been completed.
Dec 2, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 04:00 CET
Scheduled - Buypass have a scheduled maintenance on December 2nd, 04:00-06:00 CET. Period instabilities might occur during the maintenance window.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Nov 25, 14:24 CET
Dec 1, 2025
Third party maintenance - Norwegian BankID eSign
Resolved - The maintenance has been completed.
Dec 1, 21:00 CET
Monitoring - BankID Signing 2.0 maintenance activity. Periodic instabilities might be seen during the change window.

Our connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Dec 1, 18:00 CET
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