Signicat Status

All Systems Operational

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eID Hub - eIDs Operational

Audkenni App Operational

.beID Operational

Buypass Operational

Czech Bank iD Operational

DigiD Operational

DigiD CombiConnect Operational

eHerkenning Operational

eParaksts Operational

Email OTP Operational

Estonian ID Card Operational

Finnish Bank eIDs (FTN) Operational

Freja eID Operational

ID-Porten Operational

iDIN Operational

itsme Operational

MitID Operational

MobileID (OIDC) Operational

mojeID Operational

Norwegian BankID Operational

Personalausweis Operational

Samleikin Operational

Siths Operational

SK Mobile-ID Operational

Smart-ID Operational

SMS OTP Operational

SPID Operational

Swedish BankID Operational

Suomi.fi e-identification Operational

Swisscom AIS Operational

yes® Operational

eID Hub - Authentication protocols Operational

OpenID Connect Operational

SAML 2.0 Operational

Authentication API Operational

Enterprise Electronic Signatures Operational

Sign API Operational

PackagingService Operational

ArchiveService Operational

DocumentService Operational

SDS Operational

SealingService Operational

Qualified Timestamps (QTSA) Operational

Express Signature Operational

Signature API Operational

ID Document and Biometric Verification Operational

eIDV Provider: Signicat Paper Operational

eIDV Provider: Signicat PictureID Operational

eIDV Provider: Signicat VideoID Operational

eIDV Provider: Onfido Operational

eIDV Provider: ReadID Operational

Assure API Operational

WebID Operational

eIDV Provider: FaceTec Operational

ReuseID Operational

ReuseID API Operational

Assure API Operational

eIDV Provider: Signicat VideoID Operational

MobileID Operational

Passkeys Operational

Data Verification Operational

BankID AML Operational

Brønnøysund Operational

Folkeregisteret Operational

Infotorg Operational

Kamer Van Koophandel (KvK) Operational

SurePay Operational

Data Verification Operational

Creditsafe Operational

Dun & Bradstreet (formerly Bisnode) Operational

OpenRegisters (Kausate) Operational

Ongoing Monitoring Operational

DSF Norway Operational

DVV Finland Operational

SPAR Sweden Operational

Trapets Operational

Global Solutions Identity Platform Operational

Onboarding API - eIDV Operational

Onboarding API - eID Hub Operational

Onboarding API - Signing Operational

Open Banking Hub Operational

Dokobit by Signicat Operational

Portal and Portal API Operational

Universal API Operational

Documents Gateway Operational

Identity Gateway Operational

Documents API Operational

Identity API Operational

MobileID Operational

Digital Evidence Management Operational

Signicat Identity Broker Operational

Sign API v2 Operational

OwnIdP Operational

My Signicat Operational

Signicat dashboard Operational

Express Authentication API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Third party maintenance -FTN S-bank Nov `19`, `2025` `22:00` - Nov `20`, `2025` `06:00` CET

S-Bank's online banking service and S-mobiili will be closed for a system update. During this time, S-Bank’s online banking service and S-mobiili will be out of service and S-Bank’s electronic identification is not available for electronic services.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Posted on Nov 14, 2025 - 13:59 CET

Third party maintenance - Norwegian BankID Nov `20`, `2025` `23:00` - Nov `21`, `2025` `06:00` CET

Scheduled maintenance on RA Interface BankID

BankID will be undergoing scheduled maintenance during this time.
There is intermittent impact expected during the maintenance.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Posted on Nov 06, 2025 - 13:24 CET

Signicat hosting provider maintenance - Enterprise platform Dec `9`, `2025` `00:00`-`02:00` CET

Signicats hosting provider for Enterprise platform will be conducting a scheduled maintenance. Although we aim to ensure operational availability, there is a certain risk for brief periods of downtime and instability during the maintenance period.
Posted on Oct 03, 2025 - 11:32 CEST

Past Incidents

Nov 18, 2025

Maintenance - DigiD

Resolved - This incident has been resolved.
Nov 18, 06:11 CET

Update - DigiD confirms they have maintenance from midnight to 6 AM UTC+1 (Amsterdam). This will affect DigiD in all forms. We expect service to be restored when their maintenance is completed.
Nov 18, 01:45 CET

Monitoring - An incident is currently affecting DigiD, DigiD app and possibly CombiConnect.

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Nov 18, 00:48 CET

Update - Our initial investigation points toward an unscheduled maintenance or incident on 3rd party service DigID, also affecting DigID App and possibly DigID CombiConnect.

We will continue our investigation.
Nov 18, 00:32 CET

Investigating - We are currently experiencing degraded performance for DigID.

We are investigating the issue.
Nov 18, 00:22 CET

Nov 17, 2025

Incident on 3rd party service - FTN mobiilivarmenne

Resolved - This incident has been resolved.
Nov 17, 21:40 CET

Update - We see improved performance for FTN mobiilivarmenne. We will continue monitoring.
Nov 17, 21:25 CET

Monitoring - An incident is currently affecting FTN mobiilivarmenne.

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Nov 17, 20:11 CET

Outage - Data verification API

Resolved - This incident has been resolved.
Nov 17, 14:45 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 17, 14:35 CET

Investigating - We are currently observing outage with data verification API, affecting integrations on api.signicat.com endpoints. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
Nov 17, 14:00 CET

Incident on 3rd party service - Data Verification Source - Creditsafe

Resolved - This incident has been resolved.
Nov 17, 11:38 CET

Monitoring - The Basic and Roles endpoints are experiencing issues with source connectivity, and we’re currently looking into it. We expect this to be resolved by tomorrow morning (16/11).
Nov 15, 23:34 CET

Third party maintenance - FTN Ålandsbanken

Resolved - The maintenance is completed
Nov 17, 04:00 CET

Monitoring - Ålandsbanken will conduct a planned system maintenance in their digital services.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Nov 16, 21:00 CET

Nov 16, 2025

Third party maintenance - Multiple FTN Banks

Completed - The scheduled maintenance has been completed.
Nov 16, 14:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 03:00 CET

Scheduled - In order to provide high-quality services for its customers, Samlink will carry out maintenance work on Sunday 16 November 2025 from 03:00 CET to 14:00 CET

The maintenance will cause an interruption in the services of the following banks:
- Aktia
- OmaSP
- POP
- Säästöpankki

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Nov 12, 10:38 CET

Nov 15, 2025

Incident on 3rd party service - Norwegian BankID

Resolved - This incident has been resolved.
Nov 15, 04:50 CET

Monitoring - BankID app is currently experiencing issues with Authentication and Activation.

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Nov 15, 01:20 CET

Nov 14, 2025

Incident on 3rd party service - Onfido Document Video Reports

Resolved - This incident has been resolved.
Nov 14, 15:10 CET

Monitoring - An incident is currently affecting Onfido Document Video Reports, High flagging rate.

Our connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Nov 14, 14:22 CET

Third party maintenance - SK ID Solutions

Completed - The scheduled maintenance has been completed.
Nov 14, 01:30 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 22:00 CET

Scheduled - Please be advised that SK ID Solutions will be performing scheduled maintenance on their IT infrastructure.

During this time, the Lithuanian Mobile-ID and Estonian Mobile-ID services may experience short interruptions.

This maintenance aims to improve the confidentiality, integrity, and availability of their services. They will do their utmost to keep any disruptions as brief as possible.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Nov 6, 12:51 CET

Nov 13, 2025

Incident on 3rd party service - Norwegian BankID High

Resolved - This incident has been resolved.
Nov 13, 20:31 CET

Update - We are seeing increased success rate and will continue to monitor until complete resolution.
Nov 13, 20:18 CET

Monitoring - An incident is currently affecting Norwegian BankID High.

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Nov 13, 19:51 CET

Nov 12, 2025

No incidents reported.

Nov 11, 2025

Partial outage - Itsme - affecting QES Sign

Resolved - This incident has been resolved.
Nov 11, 15:49 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 11, 15:07 CET

Update - We are continuing to work on a fix for this issue.
Nov 11, 13:32 CET

Update - We are continuing to work on a fix for this issue.
Nov 11, 11:08 CET

Update - We are still observing major degraded performance with Itsme, affecting sign integrations on id.signicat.com endpoint.
Nov 11, 09:01 CET

Update - We are continuing to work on a fix for this issue. Our next update will be provided tomorrow at 09:00 CET.
Nov 10, 20:30 CET

Update - We are continuing to work on a fix for this issue.
Nov 10, 19:33 CET

Update - We are continuing to work on a fix for this issue.
Nov 10, 17:51 CET

Identified - We have identified the issue and are actively working on a resolution.
Nov 10, 16:47 CET

Update - We are continuing to investigate this issue.
Nov 10, 15:38 CET

Update - We are continuing to investigate this issue.
Nov 10, 13:21 CET

Update - We are continuing to investigate this issue.
Nov 10, 12:17 CET

Investigating - We are currently observing degraded performance with Itsme, affecting integrations on id.signicat.com endpoints. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
Nov 10, 11:39 CET

Signicat hosting provider maintenance - Enterprise platform

Completed - The scheduled maintenance has been completed.
Nov 11, 02:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 00:00 CET

Scheduled - Signicats hosting provider for Enterprise platform will be conducting a scheduled maintenance. Although we aim to ensure operational availability, there is a certain risk for brief periods of downtime and instability during the maintenance period.
Oct 3, 11:30 CEST

Nov 10, 2025

Third party maintenance - DigiD

Completed - The scheduled maintenance has been completed.
Nov 10, 06:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 00:00 CET

Scheduled - Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Oct 28, 12:23 CET

Nov 9, 2025

Third party maintenance - FTN S-Bank

Completed - The scheduled maintenance has been completed.
Nov 9, 07:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 20:00 CET

Scheduled - S-Bank's online banking service and S-mobiili will be closed for a system update. During this time, S-Bank’s online banking service and S-mobiili will be out of service and S-Bank’s electronic identification is not available for electronic services.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Oct 31, 13:49 CET

Third party maintenance - Norwegian BankID

Completed - The scheduled maintenance has been completed.
Nov 9, 02:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 00:00 CET

Scheduled - Norwegian BankID will carry out a scheduled maintenance on the 9th of November. Users may experience brief interruptions in activation and authentication when using the app.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Nov 7, 15:39 CET

Nov 8, 2025

Third party maintenance - KVK

Completed - The scheduled maintenance has been completed.
Nov 8, 14:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 06:00 CET

Scheduled - Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.

During this maintenance period, you may experience disruption of service towards the KVK API and the KVK Dataservice.
Nov 4, 13:25 CET

Nov 7, 2025

VideoID instability

Resolved - This incident has been resolved.
Nov 7, 15:03 CET

Update - We are continuing to monitor for any further issues.
Nov 7, 14:22 CET

Monitoring - A fix has been implemented and we are monitoring the results
Nov 7, 14:09 CET

Update - We are continuing to investigate the issue.
Nov 7, 13:51 CET

Update - We are continuing to investigate the issue.
Nov 7, 13:34 CET

Investigating - We are currently experiencing instabilites regarding VideoID. We are investigating the issue.
Nov 7, 13:15 CET

Nov 6, 2025

No incidents reported.

Nov 5, 2025

Incident on 3rd party service - Norwegian BankID

Resolved - This incident has been resolved.
Nov 5, 14:22 CET

Update - We are continuing to monitor for any further issues.
Nov 5, 14:03 CET

Monitoring - An incident is currently affecting Norwegian BankID
Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Nov 5, 13:42 CET

Third party maintenance - FTN S-Bank

Completed - The scheduled maintenance has been completed.
Nov 5, 05:30 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 23:30 CET

Scheduled - maintenance work will be carried out in S-mobile, online banking and on S-Bank's website. During the maintenance work, there may be occasional interruptions in S-mobile, online banking, s-pankki.fi website and in S-Bank's electronic identification with online banking credentials or S-mobile identification.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Oct 31, 13:47 CET

Third party maintenance - Norwegian BankID

Completed - The scheduled maintenance has been completed.
Nov 5, 00:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 23:00 CET

Scheduled - During this maintenance window, BankID OIDC Clients will be updated to API version 4.
No downtime is expected during the window.

For more details, see the full notice at https://developer.bankid.no/bankid-oidc-provider/important-updates-04-2025/

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Nov 4, 12:19 CET

Nov 4, 2025