Signicat hosting provider maintenance - Enterprise platform
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 2025 - 10:00 CEST
Scheduled - Signicats hosting provider for Enterprise platform will be conducting a scheduled maintenance. Although we aim to ensure operational availability, there is a certain risk for brief periods of downtime and instability during the maintenance period.
Oct 17, 2025 10:00-12:00 CEST

About This Site

Welcome to Signicat's status page!

eID Hub - eIDs ? Under Maintenance
Audkenni App ? Operational
.beID ? Operational
Buypass ? Under Maintenance
Czech Bank iD ? Operational
DigiD ? Operational
DigiD CombiConnect ? Operational
eHerkenning ? Operational
eParaksts ? Operational
Email OTP ? Operational
Estonian ID Card ? Under Maintenance
Finnish Bank eIDs (FTN) ? Under Maintenance
Freja eID ? Under Maintenance
ID-Porten ? Under Maintenance
iDIN ? Under Maintenance
itsme ? Under Maintenance
MitID ? Under Maintenance
MobileID (OIDC) ? Operational
mojeID ? Operational
Norwegian BankID ? Under Maintenance
Personalausweis ? Under Maintenance
Samleikin ? Under Maintenance
Siths ? Under Maintenance
SK Mobile-ID ? Operational
Smart-ID ? Under Maintenance
SMS OTP ? Operational
SPID ? Under Maintenance
Swedish BankID ? Under Maintenance
Suomi.fi e-identification ? Under Maintenance
Swisscom AIS Operational
yes® Operational
eID Hub - Authentication protocols ? Operational
OpenID Connect ? Operational
SAML 2.0 ? Operational
Authentication API ? Operational
Enterprise Electronic Signatures ? Under Maintenance
Sign API ? Under Maintenance
PackagingService ? Under Maintenance
ArchiveService ? Under Maintenance
DocumentService ? Under Maintenance
SDS ? Operational
SealingService ? Operational
Qualified Timestamps (QTSA) ? Operational
Express Signature ? Operational
Signature API ? Operational
ID Document and Biometric Verification ? Operational
eIDV Provider: Signicat Paper ? Operational
eIDV Provider: Signicat PictureID ? Operational
eIDV Provider: Signicat VideoID ? Operational
eIDV Provider: Onfido ? Operational
eIDV Provider: ReadID ? Operational
Assure API ? Operational
WebID ? Operational
eIDV Provider: FaceTec ? Operational
ReuseID ? Operational
ReuseID API ? Operational
Assure API ? Operational
eIDV Provider: Signicat VideoID ? Operational
MobileID ? Operational
Data Verification ? Operational
BankID AML Operational
Brønnøysund Operational
Folkeregisteret Operational
Infotorg Operational
Kamer Van Koophandel (KvK) Operational
SurePay Operational
Data Verification ? Operational
Creditsafe Operational
Dun & Bradstreet (formerly Bisnode) Operational
OpenRegisters (Kausate) Operational
Ongoing Monitoring ? Operational
DSF Norway Operational
DVV Finland Operational
SPAR Sweden Operational
Trapets Operational
Global Solutions Identity Platform Operational
Onboarding API - eIDV Operational
Onboarding API - eID Hub Operational
Onboarding API - Signing Operational
Open Banking Hub Operational
Dokobit by Signicat ? Operational
Portal and Portal API ? Operational
Universal API ? Operational
Documents Gateway ? Operational
Identity Gateway ? Operational
Documents API ? Operational
Identity API ? Operational
MobileID ? Operational
Digital Evidence Management ? Operational
Signicat Identity Broker ? Operational
Sign API v2 ? Operational
OwnIdP ? Operational
My Signicat ? Operational
Signicat dashboard ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

DigiD Authorisation: Maintenance of the production environment on Tuesday, 21 October Oct 21, 2025 00:00-06:00 CEST

The service will be unavailable during the maintenance.
Posted on Oct 10, 2025 - 10:21 CEST

Third party maintenance - SK ID Solutions Oct 23, 2025 22:00 - Oct 24, 2025 00:30 CEST

Scheduled maintenance on SK ID Solutions' IT infrastructure.
Estonian Mobile-ID service may experience brief interruptions. Maintenance works will provide more confidentiality, integrity and availability to assure the quality of their services.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Posted on Oct 17, 2025 - 09:25 CEST

Third party maintenance - Norwegian BankID Oct 26, 2025 01:55-02:55 CET

BankID App might experience instabilities during the Winter time switch.

Components affected:
BankID App - Authentication (OTP)
BankID App - Activation

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Posted on Oct 10, 2025 - 09:51 CEST

MobileID & ReuseID maintenance Oct 28, 2025 00:00-01:00 CET

During the maintenance window, Signicat will upgrade MobileID and ReuseID backend services.

The MobileID service and any dependant service will have reduced availability during the maintenance window.
Posted on Oct 10, 2025 - 15:17 CEST

Signicat hosting provider maintenance - Enterprise platform Nov 11, 2025 00:00-02:00 CET

Signicats hosting provider for Enterprise platform will be conducting a scheduled maintenance. Although we aim to ensure operational availability, there is a certain risk for brief periods of downtime and instability during the maintenance period.
Posted on Oct 03, 2025 - 11:30 CEST

Signicat hosting provider maintenance - Enterprise platform Dec 9, 2025 00:00-02:00 CET

Signicats hosting provider for Enterprise platform will be conducting a scheduled maintenance. Although we aim to ensure operational availability, there is a certain risk for brief periods of downtime and instability during the maintenance period.
Posted on Oct 03, 2025 - 11:32 CEST
Oct 17, 2025

Unresolved incident: Signicat hosting provider maintenance - Enterprise platform.

Oct 16, 2025
Third party maintenance - Personalausweis
Completed - The scheduled maintenance has been completed.
Oct 16, 22:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 18:00 CEST
Scheduled - We would like to inform you of an upcoming third party maintenance window on the 16th of October from 18:00-22:00.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Oct 9, 13:55 CEST
Oct 15, 2025
Third party maintenance - WebID
Completed - The scheduled maintenance has been completed.
Oct 15, 05:15 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 00:15 CEST
Scheduled - We would like to inform you of an upcoming maintenance window. During this time, the data centre will perform maintenance work affecting the WebID productive environment. The system should remain available, but you may experience degraded performance while the maintenance is carried out.
Sep 26, 12:12 CEST
Third party maintenance - Norwegian BankID
Completed - The scheduled maintenance has been completed.
Oct 15, 00:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 23:30 CEST
Scheduled - Our eID connection towards this 3rd party service is running but periodic instabilities might be seen during the change window.

Start time
Oct 14, 23:30 CEST
Estimated duration
1 hour
Oct 14, 16:42 CEST
Oct 14, 2025
Third party maintenance - WebID
Completed - The scheduled maintenance has been completed.
Oct 14, 02:15 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 00:15 CEST
Scheduled - We would like to inform you of an upcoming maintenance window. During this period, the data centre will perform maintenance work affecting the WebID productive environment. The system will be unavailable while the maintenance is carried out.
Sep 26, 12:10 CEST
Signicat hosting provider maintenance - Enterprise platform
Completed - The scheduled maintenance has been completed.
Oct 14, 02:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 00:00 CEST
Scheduled - Signicats hosting provider for Enterprise platform will be conducting a scheduled maintenance. Although we aim to ensure operational availability, there is a certain risk for brief periods of downtime and instability during the maintenance period.
Oct 3, 11:29 CEST
Oct 13, 2025
Third party maintenance - DigiD
Completed - The scheduled maintenance has been completed.
Oct 13, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 00:00 CEST
Scheduled - DigiD will be undergoing scheduled maintenance during this time.
Oct 1, 17:05 CEST
Oct 12, 2025

No incidents reported.

Oct 11, 2025
Third party maintenance - Data Verification - KvK & KvK-Dataservice
Completed - The scheduled maintenance has been completed.
Oct 11, 18:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 18:00 CEST
Scheduled - KvK will be working on their systems between 18:00 PM on Friday, October 10, 2025, and 18:00 PM on Saturday, October 11, 2025.

During this maintenance period, you will not be able to order services and fetch data from the registers, including the KVK API and the KVK Dataservice.
Oct 8, 12:44 CEST
BSNk, DigiD Machtigen, Digikoppeling, Digilevering, Digimelding, Diginetwerk, Digipoort Financieel (WUS en FTP), Digipoort SBR Belastingdienst (WUS), machtigen en mededelen, Digipoort Sociaal en Financieel (WUS), PKIoverheid, Stelselcatalogus: Maintenance
Completed - The scheduled maintenance has been completed.
Oct 11, 08:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 03:01 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 1, 17:04 CEST
DigiD: Maintenance of the production environment on Saturday, October 11
Completed - The scheduled maintenance has been completed.
Oct 11, 08:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 03:00 CEST
Scheduled - The service may be temporarily limited or unavailable.
Oct 1, 17:03 CEST
Third party maintenance - Norwegian BankID (app)
Completed - The scheduled maintenance has been completed.
Oct 11, 03:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 00:00 CEST
Scheduled - Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Sep 24, 12:56 CEST
Oct 10, 2025
Service Disruption for Dokobit - Documents and Identity API
Resolved - This incident has been resolved.
Oct 10, 15:05 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 10, 14:42 CEST
Identified - The issue has been identified and a fix is being implemented.
Oct 10, 14:37 CEST
Investigating - We are currently observing service disruption with the Documents and Identity API. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
Oct 10, 14:29 CEST
Incident on 3rd party service - FTN (S-Pankki)
Resolved - This incident has been resolved.
Oct 10, 11:57 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 10, 11:35 CEST
Identified - The issue has been identified and a fix is being implemented.
Oct 10, 09:36 CEST
Investigating - We are currently investigating an outage with FTN (S-Pankki), affecting integrations on api.signicat.com endpoints. Incident response has been initiated and we are actively investigating the issues and working to restore normal operations.
Oct 10, 08:51 CEST
Update - We are still monitoring the situation.
Oct 10, 06:23 CEST
Update - We are continuing to monitor for any further issues.
Oct 10, 04:22 CEST
Monitoring - An incident is currently affecting FTN (S-Pankki)

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

This only affects our api.signicat.com endpoint.

We are monitoring their progression towards resolution.
Oct 10, 01:45 CEST
Investigating - We are currently observing degraded performance with FTN (S-Pankki), affecting integrations on api.signicat.com endpoints. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
Oct 10, 00:51 CEST
Third party maintenance - DigID
Resolved - This incident has been resolved.
Oct 10, 01:00 CEST
Monitoring - Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Oct 10, 00:27 CEST
Oct 9, 2025
Incident on 3rd party service - Onfido
Resolved - This incident has been resolved.
Oct 9, 15:55 CEST
Monitoring - An incident is currently affecting Onfido.

They are reporting an increase in webhooks latency. Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Oct 9, 15:17 CEST
Incident on 3rd party service - Norwegian BankID
Resolved - This incident has been resolved.
Oct 9, 12:34 CEST
Update - We are still monitoring the situation.
Oct 9, 11:40 CEST
Monitoring - An incident is currently affecting Norwegian BankID

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Oct 9, 10:45 CEST
Third party maintenance - FTN OP
Resolved - The scheduled maintenance has been completed.
Oct 9, 05:00 CEST
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 23:00 CEST
Monitoring - Due to maintenance work, there could be occasional service breaks in OP's digital services and identification.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Oct 8, 22:00 CEST
Oct 8, 2025
Degraded service for retrieving info from Assure API
Resolved - This incident has been resolved.
Oct 8, 12:42 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 8, 12:28 CEST
Investigating - We are currently experiencing issues with Get requests for Assure API (Get Images, Get Process),
We are investigating this
Oct 8, 12:16 CEST
Third party maintenance - Norwegian BankID
Completed - The scheduled maintenance has been completed.
Oct 8, 01:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 23:30 CEST
Scheduled - Scheduled maintenance on BankID OIDC

Delivery platform: OpenID connect will have a maintenance. Periodic instabilities might be seen during the change window.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Oct 1, 11:21 CEST
Oct 7, 2025
Incident on 3rd party service - DigiD
Resolved - This incident has been resolved.
Oct 7, 21:35 CEST
Monitoring - An incident is currently affecting DigiD

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Oct 7, 21:28 CEST
BSNk: Maintenance of the production environment on Tuesday, October 7
Completed - The scheduled maintenance has been completed.
Oct 7, 21:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 17:00 CEST
Scheduled - The service will be unavailable during the maintenance.
Oct 1, 17:01 CEST
Oct 6, 2025
Incident on 3rd party service - WebID
Resolved - This incident has been resolved.
Oct 6, 13:36 CEST
Update - WebID have conducted some mitigating actions and are monitoring the results.

We will continue to monitor their progression towards resolution.
Oct 6, 12:25 CEST
Update - We are continuing to monitor their progression towards resolution.
Oct 6, 10:40 CEST
Monitoring - An incident is currently affecting WebID - AccountID

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Oct 6, 09:59 CEST
Partial outage - Smart-ID
Resolved - This incident has been resolved.
Oct 6, 12:33 CEST
Identified - The issue has been identified and a fix is being implemented.
Oct 6, 12:25 CEST
Investigating - We are currently observing failed transactions with SmartID. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
Oct 6, 12:05 CEST
Oct 5, 2025
Third party maintenance - FTN S-Bank
Completed - The scheduled maintenance has been completed.
Oct 5, 09:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 04:30 CEST
Scheduled - S-Bank's electronic service channels will be closed for maintenance as follows:
      
S-Bank's online banking service and S-mobiili will be closed for a system update. During this time, S-Bank’s online banking service and S-mobiili will be out of service and S-Bank’s electronic identification is not available for electronic services.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Sep 29, 14:49 CEST
Third party maintenance - FTN Nordea
Completed - The scheduled maintenance has been completed.
Oct 5, 03:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 5, 01:00 CEST
Scheduled - Nordea will perform maintenance. Nordea authentication broker and authentication methods will be unavailable for 15 minutes.

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Oct 3, 12:01 CEST
Oct 4, 2025
Incident on 3rd party service - ID-Porten
Resolved - This incident has been resolved.
Oct 4, 22:48 CEST
Update - Seeing improved performance since roughly 22:30
Oct 4, 22:38 CEST
Update - We are continuing to monitor for any further issues.
Oct 4, 22:15 CEST
Monitoring - An incident is currently affecting ID-Porten

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Oct 4, 21:55 CEST
Oct 3, 2025
Degraded perfomance - MobileID
Resolved - This incident has been resolved.
Oct 3, 16:29 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 3, 16:10 CEST
Investigating - We are currently experiencing an issue affecting the activation of new accounts via MobileID. Our team is investigating.
Oct 3, 16:07 CEST
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