Signicat Status

All Systems Operational

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Welcome to Signicat's status page!

eID Hub - ID methods Operational

.beID Operational

Buypass Operational

DigiD Operational

eHerkenning Operational

Email OTP Operational

Estonian ID Card Operational

Finnish Bank eIDs (FTN) Operational

Freja eID Operational

ID-Porten Operational

iDIN Operational

itsme Operational

MitID Operational

MobileID (CIBA) Operational

mojeID Operational

Norwegian BankID Operational

Personalausweis Operational

Samleikin Operational

Siths Operational

Smart-ID Operational

SMS OTP Operational

SPID Operational

Swedish BankID Operational

Suomi.fi e-identification Operational

Swisscom AIS Operational

Swisscom with nPA onboarding Operational

Verimi Operational

yes® Operational

eID Hub - Authentication protocols Operational

OpenID Connect Operational

SAML 2.0 Operational

Authentication API Operational

Enterprise Electronic Signatures Operational

Sign API Operational

PackagingService Operational

ArchiveService Operational

DocumentService Operational

SDS Operational

SealingService Operational

Qualified Timestamps (QTSA) Operational

Express Signature Operational

Signature API Operational

ID Document and Biometric Verification Operational

eIDV Provider: Onfido Operational

eIDV Provider: Electronic ID Operational

eIDV Provider: ReadID Operational

eIDV Provider: Signicat Paper Operational

Assure API Operational

WebID Operational

Data Verification Operational

BankID AML Operational

Brønnøysund Operational

Folkeregisteret Operational

Infotorg Operational

Kamer Van Koophandel (KvK) Operational

SurePay Operational

Data Verification (Express) Operational

Ongoing Monitoring Operational

DSF Norway Operational

DVV Finland Operational

SPAR Sweden Operational

Trapets Operational

Global Solutions Identity Platform Operational

Onboarding API - eIDV Operational

Onboarding API - eID Hub Operational

Onboarding API - Signing Operational

Open Banking Hub Operational

MobileID Operational

Digital Evidence Management Operational

Signicat Identity Broker Operational

OwnIdP Operational

My Signicat Operational

Signicat dashboard Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Maintenance of SK services 21.11.2024 Nov 21, 2024 22:00 - Nov 22, 2024 02:00 CET

Update - We will be undergoing scheduled maintenance during this time.
Nov 18, 2024 - 13:29 CET

Scheduled - Please be advised that there will be a scheduled maintenance on SK ID Solutions' IT infrastructure on 21.11.2024 from 22:00 until 22.11.2024 at 02:00 CET.

After 23:00 there will be up to 30-minute interruption in Smart-ID service usage.

Maintenance works will provide more confidentiality, integrity and availability to assure the quality of the services.
Nov 18, 2024 - 13:25 CET

Maintenance on 3rd party service - FTN Handelsbanken Nov 24, 2024 04:00-13:15 CET

Handelsbanken's identification service will have an outage on 24 November 2024. During the outage, Handelsbanken's bank IDs cannot be used for electronic identification.
Posted on Nov 18, 2024 - 13:21 CET

Maintenance on 3rd party service - FTN S-Bank Dec 1, 2024 05:00-17:00 CET

S-Bank's electronic service channels will be closed for maintenance as follows:

S-Bank's online banking service and S-mobiili will be closed for maintenance related to the implementation of the Handelsbanken acquisition on 1 December from 4 am until 4 pm (estimated). During this time, S-Bank’s online banking service and S-mobiili will be out of service and S-Bank’s electronic identification will not be available for electronic services.
Posted on Nov 13, 2024 - 09:23 CET

Maintenance of SK services 04.12.2024 Dec 4, 2024 22:00 - Dec 5, 2024 01:00 CET

Please be advised that there will be a scheduled maintenance on SK ID Solutions' IT infrastructure on 04.12.2024 from 22:00 until 05.12.2024.2024 at 01:00 CET

During these maintenances there will be short interruptions in the usage of all SK services.
Posted on Nov 18, 2024 - 13:30 CET

Scheduled maintenance BankID app - 7 December 2024 Dec 7, 2024 00:00-03:00 CET

BankID app will be undergoing maintenance activity. Within the maintenance window, both activation of BankID app and authentication with BankID app will experience periodic instability.
Posted on Nov 19, 2024 - 09:23 CET

Maintenance of SK services 11.12.2024 Dec 11, 2024 22:00 - Dec 12, 2024 01:00 CET

Please be advised that there will be a scheduled maintenance on SK ID Solutions' IT infrastructure on 11.12.2024 from 22:00 until 12.12.2024 at 01:00 CET.

During these maintenances there will be short interruptions in the usage of all SK services
Posted on Nov 18, 2024 - 13:32 CET

Past Incidents

Nov 20, 2024

Scheduled maintenance on BankID - 19 November 2024

Completed - The scheduled maintenance has been completed.
Nov 20, 02:30 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 23:30 CET

Scheduled - Delivery platform: OpenID connect will have a maintenance. Periodic instabilities might be seen during the change window.

Start time
Nov 19, 23:30 CET

Estimated duration
3 hours

Components affected
BankID App - Authentication (OTP)
BankID App - Biometric authentication
BankID App - Password reset
BankID App - Activation
Nov 18, 21:21 CET

Nov 19, 2024

Nov 18, 2024

No incidents reported.

Nov 17, 2024

Maintenance on 3rd party service - eaZySign and eaZyID

Completed - The scheduled maintenance has been completed.
Nov 17, 14:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 08:00 CET

Scheduled - There will be maintenance on the eaZySign and eaZyID PRD environments.

The maintenance is scheduled between 8:00 am and 2:00 pm on the 17th of November.

During this maintenance, the service may be briefly interrupted.
Nov 11, 13:01 CET

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

Reduced availability for Mobiilivarmenne

Resolved - This incident has been resolved.
Nov 14, 00:18 CET

Monitoring - The third-party provider has confirmed that some users may experience disruptions with the mobile authentication service
Nov 13, 19:00 CET

Nov 13, 2024

Reduced availability for mobiilivarmenne

Resolved - Third-party has resolved the issues
Nov 13, 18:50 CET

Monitoring - The third-party provider has confirmed that some users may experience disruptions with the mobile authentication service
Nov 13, 16:54 CET

Investigating - We are currently investigating issues with a 3rd party provider
Nov 13, 16:38 CET

Maintenance on 3rd party service - FTN S-Bank

Completed - The scheduled maintenance has been completed.
Nov 13, 06:00 CET

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 22:00 CET

Scheduled - S-Bank's electronic service channels will be closed for maintenance as follows:

S-Bank's online banking service and S-mobiili will be closed for a system update on 12 November from 11 pm until 13 November 7 am. During this time, S-Bank’s online banking service and S-mobiili will be out of service and S-Bank’s electronic identification is not available for electronic services.
Nov 7, 13:32 CET

Nov 12, 2024

Incident on 3rd party service - Norwegian BankID

Resolved - This incident has been resolved.
Nov 12, 16:23 CET

Update - A fix has been implemented and we are monitoring the results and their progression towards resolution.
Nov 12, 16:06 CET

Update - Informasjon fra BankID:
BankID-kodebrikke ser ut til å fungere for øyeblikket. BankID app er fortsatt nede.
Årsaken til problemene med innlogging med BankID ligger hos BankID.

Information from BankID:
BankID-code dongle seems to be working at the moment. BankID app is still down.
The cause of the problems with login lies with BankID.
Nov 12, 15:34 CET

Update - An incident is currently affecting Norwegian BankID.

We are still seeing low success-rates.
Nov 12, 14:44 CET

Monitoring - An incident is currently affecting Norwegian BankID.

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Nov 12, 14:15 CET

Nov 11, 2024

Excessive PEP and Beneficial Owners Screening Alerts

Resolved - This incident has been resolved.
Nov 11, 09:42 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 11, 09:42 CET

Identified - The issue has been identified and a fix is being implemented.
Nov 11, 09:41 CET

Investigating - We experienced an issue with PEP- and Beneficial Owners screening, which in some cases generated too many alerts. The issue has been corrected and we are currently investigating the impact of the issue.
If you have received an unusually high number of PEP alerts please reach out to Signicat support.
Nov 11, 08:00 CET

Nov 10, 2024

Signature API - Unstable PAdES creation

Resolved - This incident has been resolved.
Nov 10, 14:20 CET

Monitoring - A fix has been implemented and we are monitoring the results.
Nov 10, 14:18 CET

Identified - The issue has been identified and a fix is being implemented.
Nov 10, 14:15 CET

Investigating - We are currently investigating this issue.
Nov 10, 11:14 CET

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.