Third party maintenance - FTN - OP
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 2026 - 22:33 CET
Scheduled - Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Mar 20, 2026 22:33 - Mar 21, 2026 05:33 CET

About This Site

Welcome to Signicat's status page!

eID and Wallet Hub - eIDs Under Maintenance
Audkenni App Operational
.beID Operational
Buypass Operational
Czech Bank iD Operational
DigiD Operational
DigiD CombiConnect Operational
eHerkenning Operational
eParaksts Operational
Email OTP Operational
Estonian ID Card Operational
Finnish Bank eIDs (FTN) Under Maintenance
Freja eID Operational
ID-Porten Operational
iDIN Operational
itsme Operational
MitID Operational
MobileID (OIDC) Operational
mojeID Operational
Norwegian BankID Operational
Personalausweis Operational
Samleikin Operational
Siths Operational
SK Mobile-ID Operational
Smart-ID Operational
SMS OTP Operational
SPID Operational
Swedish BankID Operational
Suomi.fi e-identification Operational
eID and Wallet Hub - Authentication protocols Operational
OpenID Connect Operational
SAML 2.0 Operational
Authentication API Operational
Enterprise Electronic Signatures Operational
Sign API Operational
PackagingService Operational
ArchiveService Operational
DocumentService Operational
SDS Operational
SealingService Operational
Qualified Timestamps (QTSA) Operational
Express Signature Operational
Signature API Operational
ID Document and Biometric Verification Operational
eIDV Provider: Signicat Paper Operational
eIDV Provider: Signicat PictureID Operational
eIDV Provider: Signicat VideoID Operational
eIDV Provider: Onfido Operational
eIDV Provider: ReadID Operational
Assure API Operational
WebID Operational
eIDV Provider: FaceTec Operational
ReuseID Operational
ReuseID API Operational
Assure API Operational
eIDV Provider: Signicat VideoID Operational
MobileID Operational
Passkeys Operational
Data Verification Operational
BankID AML Operational
Brønnøysund Operational
Folkeregisteret Operational
Infotorg Operational
Kamer Van Koophandel (KvK) Operational
SurePay Operational
Data Verification Operational
Creditsafe Operational
Dun & Bradstreet (formerly Bisnode) Operational
OpenRegisters (Kausate) Operational
Ongoing Monitoring Operational
DSF Norway Operational
DVV Finland Operational
SPAR Sweden Operational
Trapets Operational
Global Solutions Identity Platform Operational
Onboarding API - eIDV Operational
Onboarding API - eID Hub Operational
Onboarding API - Signing Operational
Dokobit by Signicat Operational
Portal and Portal API Operational
Universal API Operational
Documents Gateway Operational
Identity Gateway Operational
Documents API Operational
Identity API Operational
MobileID Operational
Digital Evidence Management Operational
Signicat Identity Broker Operational
Sign API v2 Operational
OwnIdP Operational
My Signicat Operational
Signicat dashboard Operational
Express Authentication API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Third party maintenance - FTN - OmaSP Mar 22, 2026 04:00-13:30 CET

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Posted on Mar 19, 2026 - 14:09 CET

Third party maintenance - itsme Mar 23, 2026 22:00 - Mar 24, 2026 03:00 CET

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Posted on Mar 04, 2026 - 09:22 CET

MobileID maintenance Mar 24, 2026 00:00-03:00 CET

During the maintenance window, Signicat will upgrade MobileID backend services.

The MobileID service and any dependant service will have reduced availability during the maintenance window.
Posted on Mar 03, 2026 - 14:07 CET

Third party maintenance - MitID Apr 22, 2026 07:00-15:00 CEST

Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance. Sessions during this period might be broken
Posted on Mar 18, 2026 - 13:54 CET
Mar 20, 2026
Incident on 3rd party service - eHerkenning KPN and Reconi
Resolved - This incident has been resolved.
Mar 20, 16:35 CET
Update - We are continuing to monitor for any further issues.
Mar 20, 16:14 CET
Monitoring - An incident is currently affecting eHerkenning - KPN and Reconi

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Mar 20, 15:58 CET
Mar 19, 2026

No incidents reported.

Mar 18, 2026
Investgating Degraded performance - iDIN on id.signicat.com
Resolved - This incident has been resolved.
Mar 18, 09:40 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 18, 09:15 CET
Update - We are continuing to investigate this issue.
Mar 18, 08:59 CET
Investigating - We are currently observing degraded performance with iDIN, affecting integrations on id.signicat.com endpoints. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
Mar 18, 08:13 CET
Enterprise Platform Maintenance
Completed - The scheduled maintenance has been completed.
Mar 18, 04:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 02:00 CET
Scheduled - We will perform a planned maintenance on the Enterprise Platform on March 18th 2026 from 02:00 - 04:00 CET

During this maintenance window, customers may experience service disruption. We expect the actual downtime to be approximately 10 to 15 minutes, though the full maintenance window is reserved in case additional time is needed.

We will post updates here as the maintenance progresses.
Mar 5, 11:04 CET
Mar 17, 2026
Identity Broker operational
Resolved - Operational since approx. 3:30 PM UTC.
Mar 17, 18:43 CET
Onboarding API eID Hub operational
Resolved - Operational since approx. 3:30 PM UTC.
Mar 17, 18:30 CET
Outage - Multiple methods
Resolved - This incident is resolved. The root cause is not yet determined, but we are working with our providers to find the exact cause. We are also working on another mitigation on our side, in the event this issue appears again.
Mar 17, 17:17 CET
Monitoring - Our services are operational, but we are continuing to monitor closely.
Mar 17, 16:48 CET
Update - We have implemented a fix and see significant improvement. We will continue investigating the issue and monitor the situation closely.
Mar 17, 16:30 CET
Update - We are continuing to investigate this issue. Work is ongoing to resolve issues, and we are seeing signs of improvement.
Mar 17, 16:20 CET
Update - We are continuing to investigate this issue.
Mar 17, 16:12 CET
Update - We are continuing to investigate this issue.
Mar 17, 15:53 CET
Update - We are continuing to investigate the ongoing incident.

Signicat is treating this as an all-hands on deck situation, and we are giving it our highest priorities and resources.
Mar 17, 15:28 CET
Investigating - We might be experiencing issues and are currently investigating this issue.
Mar 17, 15:03 CET
Degraded performance
Resolved - This incident has been resolved.
Mar 17, 13:44 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 17, 13:27 CET
Investigating - We might be experiencing issues and are currently investigating this issue.
Mar 17, 13:07 CET
Degraded performance - Multiple methods
Resolved - This incident has been resolved.
Mar 17, 08:25 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 17, 08:24 CET
Identified - The issue has been identified and a fix is being implemented.
Mar 17, 08:21 CET
Investigating - We might be experiencing issues and are currently investigating this issue.
Mar 17, 08:20 CET
Mar 16, 2026
Incident on 3rd party service Swedish BankID
Resolved - This incident has been resolved.
Mar 16, 02:52 CET
Identified - The issue has been identified and a fix is being implemented.
Mar 16, 02:47 CET
Investigating - We are currently investigating this issue.
Mar 16, 02:46 CET
Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026
Incident on 3rd party service - FTN S-pankki
Resolved - This incident has been resolved.
Mar 13, 19:09 CET
Update - We are continuing to monitor for any further issues.
Mar 13, 16:03 CET
Monitoring - An incident is currently affecting FTN S-pankki

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Mar 13, 14:58 CET
Mar 12, 2026
Incident on 3rd party service - BankID AML API
Resolved - This incident has been resolved.
Mar 12, 13:50 CET
Monitoring - An incident is currently affecting BankID AML API

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Mar 12, 11:53 CET
Incident on 3rd party service - Norwegian BankID and ID-Porten
Resolved - This incident has been resolved.
Mar 12, 11:56 CET
Update - A fix has been implemented by Norwegian BankID and we see an increase in successful transactions from 10:49 CET.

We are continuing to monitor for any further issues.
Mar 12, 11:30 CET
Update - Norwegian BankID is experiencing issues with BankID App authentications. Users are unable to authenticate when selecting the BankID app as their login method. Please note that authentication using kodebrikke (code device) is functioning normally.

Their team has identified the issue and is working on restoring functionality for BankID App users.

We will continue to monitor their progression towards resolution.
Mar 12, 10:55 CET
Monitoring - An incident is currently affecting Norwegian BankID and ID-porten

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Mar 12, 10:28 CET
Mar 11, 2026
Degraded performance - Dokobit Portal - AWS
Resolved - The incident has been resolved.
Users might have to clear browser cache on individual browsers.

To clear your browser cache:

1. Open browser settings:
Chrome/Edge/Firefox: Click the three dots → Settings → Privacy & Security → Clear browsing data

2. Select cache to clear:
Choose Cached images and files (cookies can remain)

3. Clear and reload:
Click Clear data
Reload the page

Shortcut:
Windows: Ctrl + Shift + Delete
Mac: Cmd + Shift + Delete
Mar 11, 15:50 CET
Monitoring - A fix has been implemented, but it requires a clearing of browser cache.


clear your browser cache.
To fix the PDFTron error, please clear your browser cache:
1. Open browser settings:
Chrome/Edge/Firefox: Click the three dots → Settings → Privacy & Security → Clear browsing data
2. Select cache to clear:
Choose Cached images and files (cookies can remain)
3. Clear and reload:
Click Clear data
Reload the page
Shortcut:
Windows: Ctrl + Shift + Delete
Mac: Cmd + Shift + Delete
Mar 11, 15:15 CET
Identified - The issue has been identified and a fix is being implemented.
Mar 11, 14:30 CET
Investigating - We have observing degraded performance with Dokobit Portal, affecting integrations with PDF template crate/edit, PDF template fill and SignicatID onboarding process. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
Mar 11, 10:00 CET
Degraded performance - eHerkenning KPN
Resolved - This incident has been resolved.
Mar 11, 10:05 CET
Identified - The issue has been identified and a fix is being implemented.
Mar 11, 08:53 CET
Investigating - We are currently observing degraded performance with eHerkenning KPN. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
Mar 11, 08:00 CET
Mar 10, 2026

No incidents reported.

Mar 9, 2026
Degraded performance - Assure - VideoID
Resolved - This incident has been resolved.
Mar 9, 12:07 CET
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 9, 11:30 CET
Investigating - We are currently observing degraded performance with VideoID, affecting integrations on api.signicat.com endpoints. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
Mar 9, 11:25 CET
Third party maintenance - DigID
Completed - The scheduled maintenance has been completed.
Mar 9, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 00:00 CET
Scheduled - Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Mar 6, 10:22 CET
Mar 8, 2026
Incident on 3rd party service - FTN (Nordea)
Resolved - This incident has been resolved.
Mar 8, 10:26 CET
Monitoring - An incident is currently affecting FTN (Nordea)

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Mar 8, 10:12 CET
Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

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