Signicat Maintenance - April 6th - CET 04:00-06:00 AM
Signicat will undergo maintenance on the production database. We do not expect downtime. We advice not to do config changes during this period via dashboard.signicat.com. Enterprise, Express and Dokobit platforms will not be affected by this. Posted on
Apr 02, 2026 - 14:35 CEST
Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance. Sessions during this period might be broken Posted on
Mar 18, 2026 - 13:54 CET
Resolved -
This incident has been resolved.
Apr 1, 18:04 CEST
Update -
Signicat and CPR Developer-team is working to address this issue.
Apr 1, 14:25 CEST
Identified -
The issue has been identified and a fix is being implemented.
Apr 1, 12:48 CEST
Update -
Some of the customers are impacted due to partial outage of CPR connection and we are working with CPR support team to fix this issue.
Apr 1, 11:58 CEST
Investigating -
We are currently observing degraded performance with Data Verification data-source DK-CPR, affecting integrations on api.signicat.com endpoints. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
Apr 1, 11:57 CEST
Resolved -
This incident has been resolved.
Mar 31, 08:00 CEST
Monitoring -
An incident is currently affecting the Data Verification source: Creditsafe Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.
We are monitoring their progression towards resolution.
Mar 30, 22:45 CEST
Resolved -
This incident has been resolved.
Mar 27, 13:29 CET
Update -
We are continuing to work on a fix for this issue.
Mar 27, 09:00 CET
Update -
We are continuing to work on a fix for this issue.
We expect to have a new update tomorrow at 09:00 CET.
Mar 26, 18:09 CET
Identified -
The issue has been identified and a fix is being implemented.
Mar 26, 13:50 CET
Investigating -
We are currently observing degraded performance with Document Service, affecting integrations on id.signicat.com endpoints. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
Degraded performance for Documents (Legacy service) for a limited number of customers. Signing is working but management of these are affected.
Mar 26, 13:18 CET
Completed -
The scheduled maintenance has been completed.
Mar 24, 03:01 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 22:00 CET
Scheduled -
Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Mar 4, 09:22 CET
Resolved -
This incident has been resolved.
Mar 23, 15:56 CET
Update -
Our services are operational, but we are continuing to monitor closely.
Mar 23, 15:36 CET
Update -
We see significant improvement after the fix was implemented. We will continue investigating the issue and monitor the situation closely.
Mar 23, 13:31 CET
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 23, 13:20 CET
Identified -
The issue has been identified and a fix is being implemented.
Mar 23, 13:02 CET
Investigating -
We are currently investigating an issue affecting several components, see list of components affected.
Mar 23, 12:47 CET
Completed -
The scheduled maintenance has been completed.
Mar 22, 13:30 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 04:00 CET
Scheduled -
Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Mar 19, 14:09 CET
Completed -
The scheduled maintenance has been completed.
Mar 21, 05:33 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 22:33 CET
Scheduled -
Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Mar 19, 14:11 CET