Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance. Posted on
Jan 27, 2026 - 15:31 CET
Completed -
The scheduled maintenance has been completed.
Jan 27, 07:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 06:00 CET
Scheduled -
Planned downtime of Erhvervsstyrelsen webservices due to certificate replacement.
Erhvervsstyrelsen has announced planned downtime of all webservices due to replacement of security certificates.
Affected services: Integrations relying on the webservice, including flows using MitID Business and lookups against the information source dk-cvr (Danish business registry).
Important information: During the period, errors or missing responses may occur when calling the webservices which may affect access to related functionality in dependent systems. We recommend taking this into account in your internal systems to minimize errors in data transfers or service calls.
Erhvervsstyrelsen is working to keep the interruption as short as possible.
Jan 22, 13:36 CET
Resolved -
This incident has been resolved.
Jan 26, 13:03 CET
Monitoring -
A fix has been implemented and we are currently monitoring the results.
Jan 26, 12:34 CET
Investigating -
We are currently observing degraded performance with the Express Sign API, and are currently investigating the issue.
Jan 26, 12:27 CET
Resolved -
WebID confirms that the implemented fix is working. The issue has been resolved. All automated products using biometric scan are working again.
Jan 26, 11:13 CET
Investigating -
Production outage - biometric scan for automated products WebID is currently investigating an issue with the biometric scan for our automated product. Due to a certificate change performed by WebID's service provider, any requests to perform biometric checks are currently failing.
Jan 26, 10:46 CET
Resolved -
This incident has been resolved.
Jan 25, 13:40 CET
Update -
We are continuing to monitor for any further issues.
Jan 25, 13:22 CET
Update -
Maintenance has been extended. We will continue monitoring.
Jan 25, 07:00 CET
Monitoring -
Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Jan 25, 00:00 CET
Resolved -
This incident has been resolved.
Jan 22, 22:45 CET
Investigating -
We are currently observing degraded performance with VideoID, affecting integrations on api.signicat.com endpoints. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
Jan 22, 21:37 CET
Completed -
The scheduled maintenance has been completed.
Jan 22, 02:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 00:00 CET
Scheduled -
Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Jan 21, 17:52 CET
Completed -
The scheduled maintenance has been completed.
Jan 22, 01:30 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 22:00 CET
Scheduled -
Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Jan 16, 13:49 CET
Resolved -
The scheduled maintenance has been completed.
Jan 21, 01:30 CET
Monitoring -
Norwegian BankID delivery platform: OpenID connect will have a maintenance. Periodic instabilities might be seen during the change window.
Completed -
The scheduled maintenance has been completed.
Jan 20, 03:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 20, 00:00 CET
Scheduled -
Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Jan 19, 15:26 CET
Resolved -
This incident has been resolved.
Jan 19, 12:33 CET
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 19, 11:47 CET
Update -
We are continuing to investigate this issue.
Jan 19, 11:44 CET
Investigating -
We are currently observing degraded performance with Assure API, affecting integrations on api.signicat.com endpoints. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
Jan 19, 11:36 CET
Completed -
The scheduled maintenance has been completed.
Jan 17, 03:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 00:00 CET
Scheduled -
Our eID connection towards this 3rd party service is running but might experience issues as a result of their maintenance.
Upcoming scheduled maintenance notice for BankID App: One of our vendors will be performing a scheduled maintenance activity. During this maintenance window, users may experience brief interruptions in activation and authentication when using the app.
Jan 8, 10:50 CET
Resolved -
This incident has been resolved.
Jan 15, 14:10 CET
Update -
OP has confirmed that they are currently experiencing technical issues. We will continue to monitor their progress towards a resolution.
Jan 15, 12:53 CET
Update -
We are seeing an increased successrate and are continuing to monitor the situation.
Jan 15, 11:11 CET
Monitoring -
We are continuing to monitor their progression towards a resolution.
Jan 15, 10:09 CET
Identified -
Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.
We are monitoring their progression towards resolution.
Jan 15, 09:30 CET
Completed -
The scheduled maintenance has been completed.
Jan 15, 02:00 CET
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 00:00 CET
Scheduled -
Delivery platform: OpenID connect will have a maintenance. There will be a down time of approximate 30 minutes during the maintenance activity.