Degraded performance for Signicat VideoID

Incident Report for Signicat

Resolved

This incident has been resolved.
Posted Jun 10, 2025 - 15:38 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 10, 2025 - 15:22 CEST

Investigating

We are currently investigating this issue.
Posted Jun 10, 2025 - 15:11 CEST
This incident affected: ID Document and Biometric Verification (eIDV Provider: Signicat VideoID).