Service Disruption

Incident Report for Signicat

Resolved

This incident has been resolved.
Posted Mar 23, 2026 - 15:56 CET

Update

Our services are operational, but we are continuing to monitor closely.
Posted Mar 23, 2026 - 15:36 CET

Update

We see significant improvement after the fix was implemented. We will continue investigating the issue and monitor the situation closely.
Posted Mar 23, 2026 - 13:31 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 23, 2026 - 13:20 CET

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 23, 2026 - 13:02 CET

Investigating

We are currently investigating an issue affecting several components, see list of components affected.
Posted Mar 23, 2026 - 12:47 CET
This incident affected: eID and Wallet Hub - Authentication protocols (OpenID Connect, Authentication API), Electronic Signing (Sign API v2, Express Signature API), eID and Wallet Hub - eIDs (.beID, Buypass, DigiD, DigiD CombiConnect, eHerkenning, Email OTP, Estonian ID Card, Finnish Bank eIDs (FTN), Freja eID, iDIN, itsme, MitID, MobileID (OIDC), mojeID, Norwegian BankID, Personalausweis, Samleikin, Smart-ID, SMS OTP, SPID, Swedish BankID, Suomi.fi e-identification), ReuseID (Assure API), ID Document and Biometric Verification (Assure API), and Signicat Identity Broker, Signicat dashboard, Express Authentication API.