Degraded performance - Itsme QES sign

Incident Report for Signicat

Resolved

This incident has been resolved.

Posted Jan 02, 2026 - 15:57 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 02, 2026 - 15:29 CET

Update

We are continuing to work on a fix for this issue.

Posted Jan 02, 2026 - 14:59 CET

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 02, 2026 - 13:37 CET

Investigating

We are currently observing degraded performance with Itsme QES sign, affecting integrations on id.signicat.com endpoints. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.

Posted Jan 02, 2026 - 13:12 CET

This incident affected: eID Hub - eIDs (itsme).