Incident: Assure full outage

Incident Report for Signicat

Resolved

This incident has been resolved.
Posted Nov 28, 2025 - 14:44 CET

Update

Fix is implemented, we are monitoring the results
Posted Nov 28, 2025 - 13:27 CET

Update

We are continuing to monitor for any further issues.
Posted Nov 28, 2025 - 12:47 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 28, 2025 - 12:45 CET

Update

Assure full outage
Posted Nov 28, 2025 - 12:40 CET

Identified

We are seeing that notfications and callbacks for Assure is failing. We are working on a fix
Posted Nov 28, 2025 - 12:26 CET
This incident affected: ID Document and Biometric Verification (Assure API).