Degraded service for retrieving info from Assure API

Incident Report for Signicat

Resolved

This incident has been resolved.
Posted Oct 08, 2025 - 12:42 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 08, 2025 - 12:28 CEST

Investigating

We are currently experiencing issues with Get requests for Assure API (Get Images, Get Process),
We are investigating this
Posted Oct 08, 2025 - 12:16 CEST
This incident affected: ID Document and Biometric Verification (Assure API).