Incident on 3rd party service - FTN Aktia

Incident Report for Signicat

Resolved

This incident has been resolved.
Posted Feb 04, 2025 - 09:00 CET

Update

A fix has been implemented and we are monitoring their results.
Posted Feb 04, 2025 - 08:33 CET

Monitoring

An incident is currently affecting FTN Aktia

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Posted Feb 04, 2025 - 08:14 CET

Investigating

We are currently investigating this issue.

We do not see any impact on the other FTN Banks.
Posted Feb 04, 2025 - 08:07 CET
This incident affected: eID Hub - eIDs (Finnish Bank eIDs (FTN)).