Issue fetching signed documents for Express Signature API

Incident Report for Signicat

Resolved

This incident has been resolved.
Posted Feb 06, 2025 - 23:06 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 04, 2025 - 23:00 CET

Identified

The issue has been identified to only impact fetching of successful signatures, which returns a 400 error. A fix is being implemented.
Posted Feb 04, 2025 - 22:46 CET

Investigating

We are currently investigating this issue.
Posted Feb 04, 2025 - 14:30 CET
This incident affected: Express Signature (Signature API).