Incident on 3rd party service - WebID VideoID

Incident Report for Signicat

Resolved

This incident has been resolved.
Posted May 28, 2026 - 22:07 CEST

Update

We are continuing to monitor for any further issues.
Posted May 28, 2026 - 22:07 CEST

Monitoring

An incident is currently affecting WebID VideoID

Our connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Posted May 28, 2026 - 15:30 CEST
This incident affected: ID Document and Biometric Verification (WebID).