Availability issues for videoID

Incident Report for Signicat

Resolved

This incident has been resolved.
Posted Jun 30, 2025 - 13:50 CEST

Monitoring

A fix has been implemented and we are currently monotoring the situation.
Posted Jun 30, 2025 - 13:26 CEST

Investigating

We are currently investigating an issue with VideoID
Posted Jun 30, 2025 - 12:36 CEST
This incident affected: ID Document and Biometric Verification (eIDV Provider: Signicat VideoID) and ReuseID (eIDV Provider: Signicat VideoID).