Swisscom Signing instabilities

Incident Report for Signicat

Resolved

This incident has been resolved.

Posted Mar 17, 2023 - 13:12 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 16, 2023 - 14:55 CET

Update

We are continuing to investigate this issue.

Posted Mar 01, 2023 - 15:04 CET

Investigating

We have identified and are now investigating an issue with Swisscom signatures in both Enterprise and Express production environments. We are working on identifying the cause and finding a solution to the issue. If you have any more questions, please contact Service Desk at support@signicat.com.

This does not affect Swisscom signatures in the Dokobit portal.

Posted Feb 28, 2023 - 10:00 CET

This incident affected: Enterprise eID methods (Swisscom AIS).