Outage - Signicat Platform outage

Incident Report for Signicat

Resolved

This incident has been resolved.
Posted May 11, 2026 - 14:34 CEST

Update

We are seeing an recovery to our products and services. We are monitoring additionally before resolving.
Posted May 11, 2026 - 14:17 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 11, 2026 - 13:57 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted May 11, 2026 - 12:57 CEST

Update

We are continuing to investigate this issue.
Posted May 11, 2026 - 12:42 CEST

Update

We are continuing to investigate this issue.
Posted May 11, 2026 - 12:35 CEST

Update

We are continuing to investigate this issue.
Posted May 11, 2026 - 12:27 CEST

Investigating

We might be experiencing issues and are currently investigating this issue.
Posted May 11, 2026 - 12:26 CEST
This incident affected: ReuseID (ReuseID API), Dokobit by Signicat (Portal and Portal API, Identity Gateway), Electronic Signing (Sign API v2, Express Signature API), eID and Wallet Hub - eIDs (.beID, Buypass, DigiD, DigiD CombiConnect, eHerkenning, Email OTP, Estonian ID Card, Finnish Bank eIDs (FTN), Freja eID, iDIN, itsme, MitID, MobileID (OIDC), mojeID, Norwegian BankID, Personalausweis, Samleikin, Smart-ID, SMS OTP, SPID, Swedish BankID, Suomi.fi e-identification), ID Document and Biometric Verification (Assure API), and Signicat Identity Broker, OwnIdP, My Signicat, Signicat dashboard.