BeID Zetes EaZySign

Incident Report for Signicat

Resolved

This incident has been resolved.

Posted Jun 06, 2023 - 09:04 CEST

Update

We are continuing to investigate this issue.

Posted May 31, 2023 - 02:53 CEST

Investigating

We have seen issues for customers using Zetes EaZySign who do not have the EaZySign middleware installed cannot press the "pencil"icon to complete the signing process.
Current workaround: download the EaZySign middleware manually before signing.

Posted May 11, 2023 - 14:11 CEST

This incident affected: eID Hub - eIDs (.beID).