Degraded performance - eIDV Provider: Signicat VideoID

Incident Report for Signicat

Resolved

This incident has been resolved.
Posted Dec 05, 2025 - 10:51 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 05, 2025 - 10:21 CET

Investigating

We are currently observing degraded performance with eIDV Provider: Signicat VideoID. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
Posted Dec 05, 2025 - 09:45 CET
This incident affected: ID Document and Biometric Verification (eIDV Provider: Signicat VideoID).
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