Availability issues

Incident Report for Signicat

Resolved

This incident has been resolved.

Posted Jun 12, 2025 - 21:35 CEST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 12, 2025 - 21:18 CEST

Identified

The issue has been identified.

We are continuing to monitor the situation.

Posted Jun 12, 2025 - 20:51 CEST

Update

We are continuing to investigate this issue.

Posted Jun 12, 2025 - 20:32 CEST

Investigating

Some of our services are experiencing unavailability issues, see list of components affected for details.

We are working on recovering from the situation.

Posted Jun 12, 2025 - 20:27 CEST

This incident affected: Express Signature (Signature API), ID Document and Biometric Verification (Assure API), eID Hub - eIDs (Finnish Bank eIDs (FTN), MitID, Norwegian BankID, Swedish BankID), and MobileID.