Degraded performance - FTN and MitID - Dashboard and Enterprise Platform

Incident Report for Signicat

Resolved

This incident has been resolved.

Posted Jan 01, 2026 - 15:13 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 01, 2026 - 14:43 CET

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 01, 2026 - 14:31 CET

Update

We are continuing to investigate this issue.

Posted Jan 01, 2026 - 14:00 CET

Update

We are continuing to investigate this issue.

Posted Jan 01, 2026 - 13:33 CET

Investigating

We are currently observing degraded performance with FTN and MitID, affecting integrations on api.signicat and id.signicat endpoints. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.

Posted Jan 01, 2026 - 13:09 CET

This incident affected: eID Hub - eIDs (Finnish Bank eIDs (FTN), MitID).