Degraded performance - Sign API v2

Incident Report for Signicat

Resolved

This incident has been resolved.
Posted May 25, 2026 - 17:19 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 25, 2026 - 17:00 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted May 25, 2026 - 16:00 CEST

Investigating

We are currently observing degraded performance with Sign API v2, affecting integrations on api.signicat.com endpoints. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.
Posted May 25, 2026 - 15:45 CEST
This incident affected: Electronic Signing (Sign API v2).