Incident on 3rd party service - eHerkenning - KPN and Reconi

Incident Report for Signicat

Resolved

This incident has been resolved.
Posted Apr 13, 2026 - 15:34 CEST

Update

We are seeing the method having recovered. We will continue to monitor for a bit before resolving.
Posted Apr 13, 2026 - 15:00 CEST

Update

We are continuing to monitor for any further issues.
Posted Apr 13, 2026 - 13:45 CEST

Monitoring

An incident is currently affecting eHerkenning

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Posted Apr 13, 2026 - 12:28 CEST
This incident affected: eID and Wallet Hub - eIDs (eHerkenning).