Degraded performance - Headless Auth-API

Incident Report for Signicat

Resolved

This incident has been resolved.

Posted Oct 31, 2025 - 16:49 CET

Update

We are continuing to monitor for any further issues.

Posted Oct 31, 2025 - 16:45 CET

Update

We are continuing to monitor for any further issues.

Posted Oct 31, 2025 - 16:27 CET

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 31, 2025 - 16:17 CET

Update

We are continuing to investigate this issue.

Posted Oct 31, 2025 - 16:05 CET

Investigating

We are currently observing degraded performance with headless, affecting integrations on API endpoints. Incident response has been initiated and we are actively investigating the issue and working to restore normal operations.

Posted Oct 31, 2025 - 15:51 CET

This incident affected: Dokobit by Signicat (Portal and Portal API, Identity Gateway), Global Solutions Identity Platform (Onboarding API - eID Hub), and eID Hub - eIDs (Norwegian BankID, Swedish BankID).