Incident on 3rd party service - eHerkenning KPN and Reconi

Incident Report for Signicat

Resolved

The succesrate has been back to normal and stable for the last hour. This incident has been resolved.
Posted Jan 20, 2026 - 13:57 CET

Update

We are continuing to monitor for any further issues.
Posted Jan 20, 2026 - 12:54 CET

Update

We are continuing to monitor for any further issues.
Posted Jan 20, 2026 - 11:27 CET

Update

We are continuing to monitor for any further issues.
Posted Jan 20, 2026 - 10:23 CET

Monitoring

An incident is currently affecting eHerkenning KPN and Reconi

Our eID connection towards this 3rd party service is running but is not functioning properly as a result of their incident.

We are monitoring their progression towards resolution.
Posted Jan 20, 2026 - 09:42 CET
This incident affected: eID and Wallet Hub - eIDs (eHerkenning).
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